Answer Does Halo Touch work with voice assistants such as Amazon Alexa or Google Assistant? Yes, Halo Touch smart locks integrate with Amazon Alexa and Google Assistant. View instructions to enable Amazon Alexa here. View instructions to enable Google Assistant here. Read More
Answer Why is the Halo Touch smart lock performing the opposite when I’m locking or unlocking the door using the Kwikset app? Follow the steps below to correct the issue: Remove the cover and interior from the lock Put the cover back on the interior Rotate the turnpiece as required to properly orient the "shaft" Read More
Answer How do I install Halo Touch on my door? Please follow the steps in the interactive guide or installation guide to install the lock: Interactive Guide - English/Spanish Installation Guide - English Installation Guide - Spanish Read More
Answer The keypad on my Halo Touchscreen doesn’t light up/wake up when I push a button. To light up the touchscreen, touch the screen with your palm or back of your hand and leave it there until the numbers light up. Check that the batteries have power, are inserted correctly into the battery pack, and that the battery pack is inserted correctly. For detailed instructions on how to change the batteries, Please see Halo Touchscreen install guide or Halo Keypad install guide. If the issue remains, check that the cable between the keypad and the interior is connected with the proper alignment and is completely inserted. For detailed instructions on how to connect the cable, Please see Halo Touchscreen install guide or Halo Keypad install guide. Read More
Answer How can I tell the Halo Touch smart lock needs a battery replacement? A1. The status LED will blink red instead of amber when the battery is low. A2. The status LED will blink red instead of amber when the battery is low. A3. A battery level indicator is also available in the Kwikset app along with a notification when battery level is low. Read More
Answer What devices are compatible with the Halo Touch smart door lock? Compatible with iOS: iPhone 6 or later models running iOS 12 or higher Android: All Android phones supporting Bluetooth 4.2 or higher and running Android OS 8.0 or higher Read More
Answer How do I re-key the Halo Touch smart lock? Please follow our Instructions to re-key your SmartKey lock. Read More
Answer How to enroll a fingerprint in the Halo Touch smart lock? Open the Kwikset app in Bluetooth range of the lock > select “People” icon (bottom left) > select user icon (top right) > enter Name > select “Schedule Type” click “Submit” (top right) Follow the instructions on the app to enroll your fingerprint. Make sure that fingers are dry, adjust the finger to cover the sensor with the middle portion of the finger especially when enrolling a child’s finger. Make sure to lift the finger after each successful fingerprint scan until the app shows 100% enrollment. Read More
Answer Is there a door thickness kit for Halo Touch to support 2 ¼” (57mm)? Yes, a kit is available to install Halo Touch in doors thicker than 2 ¼”. Read More
Answer What app do I use to manage the Halo Touch smart lock? The Kwikset App is used to manage Halo Touch as well as Halo Touchscreen, Halo Keypad, and Aura. Read More
Answer What type of Wi-Fi network does the Halo Touch smart lock require? The home Wi-Fi networks needs to be 2.4 GHz and be password protected with WPA2 encryption. Read More
Answer My registered fingerprints are unable to unlock the Halo Touch smart lock? Please delete the existing fingerprint and re-enroll the finger into the lock. NOTE: If unable to enroll a specific finger because of damage fingerprint i.e. dry skin, please use a different finger. Read More
Answer What do the different colored lights on the Halo Touchscreen and Halo Keypad status LED mean? In normal operating mode: Amber indicates locked. Green indicates unlocked. Red indicates low battery. For other operating modes, Please see Halo Touchscreen install guide or Halo Keypad install guide. Read More
Answer What is the door thickness requirement to install the Halo Touch smart lock? Halo Touch supports from 1-3/4” and up to 2” (44mm - 51mm) door thickness. Read More
Answer What hole diameter in the door is required to install Halo Touch? Halo Touch requires 2 1/8” (54mm) hole size for installation. Read More
Answer The turnpiece is difficult to turn by hand on the Halo Touch smart lock? Perform a manual “handing” or latch calibration, then the turnpiece will be easier to turn by hand. Read More
Answer How do I replace the (4) AA batteries on the Halo Touch smart lock? 1. Slide cover up. 2. Remove battery pack. 3. Replace batteries. Read More
Answer What do the different color LED indicators mean on the Halo Touch smart lock? Orange color = Locking Green color = Unlocking Blue = Authenticating (Lock is checking for fingerprint match) Red = Low Battery or Door Jam Read More
Answer How do I manually latch calibrate my smart lock? To manually calibrate your Halo, Aura, or Halo Touch smart lock, please follow the instructions below. Read More
Web Page Halo Touch Support| Kwikset Choose the Halo Touch product you own and click to go to its support page. Read More
Web Page Fingerprint Door Lock - Halo Touch - Smart WiFi Biometric Deadbolt | Kwikset The Halo Touch Fingerprint Door Lock offers easy setup and installation, and brings all the convenience and security of a smart lock now with advanced biometric technology. Read More
Web Page Where to Buy Halo Touch Fingerprint Smart Lock | Kwikset Kwikset Halo Touch fingerprint smart lock is available at several retail websites online. Read More
Web Page SmartLocks Smart Products lists the Kwikset smartlocks that is supported by Kwikset App. Read More
Web Page Where to Buy Kwikset Halo Bluetooth Smart Lock Kwikset Halo is available at several retail websites online. Read More
Web Page Kwikset Smart Locks Application With the Kwikset Smart Lock App, you have complete control over your home security. With easy setup, you can instantly grant and withdraw access to your house with your mobile phone and Bluetooth technology. Read More
Web Page Halo Support| Kwikset Choose the Halo products you own and click to go to its support page. Read More
Web Page Smart Locks Comparison Chart | Kwikset Compare Kwikset's wide selection of available smart locks to find the perfect fit for your home and life. Read More
Web Page About Kwikset | Press Room | Press Releases About Kwikset Smart Locks & Deadbolts Get the latest news and information about Kwikset in our press room. Find all Kwikset press releases about our smart locks, deadbolts, home security innovations, and corporate news. Read More
Web Page Smartkey Home Security Lock | Keyless Entry Smart Locks & Deadbolts | Microban |Kwikset Protect your family with innovative smart locks, deadbolts, and smartkeys. Learn how Microban technology and keyless entry help parents keep their families safe with protection from break-ins and from microbes, too. Read More
Web Page Door Locks, Door Hardware, Smart Locks & Smartkey Technology | Kwikset Kwikset is a secure door lock industry leader & innovator in home safety with keyless entry and re-keying technology for residential and commercial door hardware Read More
Web Page Kwikset Halo Bluetooth Smart Lock FAQs Read about commonly asked questions about Halo Bluetooth Smart Lock. Read More
Web Page About Kwikset | Press Room | Press Releases About Kwikset Smart Locks & Deadbolts Get the latest news and information about Kwikset in our press room. Find all Kwikset press releases about our smart locks, deadbolts, home security innovations, and corporate news. Read More
Web Page Front Door or Full Home Remodel | Get Door Lock Hardware that Will Last | Kwikset Control the access to your home with smart home technology including smart locks and smart keys from Kwikset. If you want to upgrade your front door or remodel your full home we have the hardware that will last. Read More
Web Page How To Fix Broken Door Lock Problems - Front Doors to Deadbolts | Kwikset Find secure and reliable locks that will last when you replace your broken locks with Kwikset's durable hardware. Fix broken front door and garage door locks with smart lock technology that's easy to install and easy to use with smartphone compatibility. Read More
Web Page Deadbolt Locks - Traditional, Smart & Electronic Deadbolts | Kwikset Protect your home with professional grade deadbolt locks. Kwikset offers traditional deadbolts, electronic deadbolts and smart deadbolts to meet your needs. Read More
Web Page Home Security | Deadbolt & Keyless Lock Solutions | Smart Locks & Deadbolts from Kwikset Monitor your home remotely, control access, use apps or even enable entry by touch to turn your house into a smart home with connected smart keys and smart locks. Get real-time alerts and control access with the click of a button. Read More
Web Page Kwikset Halo Bluetooth Smart Lock FAQs Read about commonly asked questions about Halo Bluetooth Smart Lock. Read More