Holiday Closure:

We will be closed on November 26th and 27th for the holiday. Normal business hours will resume on November 28th.

Please note that our call center hold times and email response times are longer than usual after holiday closures; please be patient with us during these times.


With the ongoing spread of COVID-19 (coronavirus) we are quickly adapting our operations.

To help fight the spread, our Customer Relations Team is working remotely. Considering this change, you may experience some intermittent connectivity issues while speaking with our Agents. On the off chance you are disconnected from your call, please call us back.

We appreciate your patience during this unprecedented time and please know that we are committed to helping each and every one of you with your inquires.

We have been getting many calls concerning cleaning our hardware.    
We suggest using warm, soapy water and then towel-dry the hardware.


Trade Professionals Assistance

Do you have a question regarding your order status, shipment information, program, products or services? We are here to support you. Please use the contact information below or click here to submit your question online.

Kwikset Customer Service / Direct Sales

United States

Phone: 1-800-327-LOCK (5625)

FAX: 1-800-433-1835

Call: 1-800-327-5625

Kwikset Corporation

Trade Professional Service

19701 DaVinci

Lake Forest, CA 92610

United States

US Support Hours

Monday-Friday: 6:30am-4:30pm PST

Saturday: 6:30am-3:00pm PST

Sundays & Major Holidays: Closed


Phone: 1-800-340-7608


Call: 1-800-340-7608

Kwikset Canada

Address goes here

1111 Anystreet, Anytown

Province here


Canada Support Hours

Monday-Friday: 6:30am-4:30pm PST

Saturdays, Sundays & Major Holidays: Closed