Holiday Closure:

We will be closed on November 26th and 27th for the holiday. Normal business hours will resume on November 28th.

Please note that our call center hold times and email response times are longer than usual after holiday closures; please be patient with us during these times.

Notice:

With the ongoing spread of COVID-19 (coronavirus) we are quickly adapting our operations.

To help fight the spread, our Customer Relations Team is working remotely. Considering this change, you may experience some intermittent connectivity issues while speaking with our Agents. On the off chance you are disconnected from your call, please call us back.

We appreciate your patience during this unprecedented time and please know that we are committed to helping each and every one of you with your inquires.

We have been getting many calls concerning cleaning our hardware.    
We suggest using warm, soapy water and then towel-dry the hardware.

X

Ask a Question

What help topic are you interested in?

Please click the box that best represents the help topic you are interested in today.

Warranty Support

Product support is for questions or issues related to your existing Kwikset product. Examples: how-to information, installation help, and warranty.

Get Started

General Inquiry

Have questions but not product related? Examples: where to buy our products, media and PR information, and more.

Contact Us

Find My Case

Choose this option if you've previously contacted us about your question and already have a case number.

Find My Case