What devices are compatible with the Halo Touch smart door lock?

Compatible with iOS: iPhone 6 or later models running iOS 12 or higher Android: All Android phones supporting Bluetooth 4.2 or higher and running Android OS 8.0 or higher

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What routers are compatible with the Halo Touch smart door lock?

Works with: ASUS 3-In-1 Wireless Router (RT-N12) ASUS (RT-AC5300) ASUS (RT-AC1200) ASUS (SRT-AC1900 Google OnHub) Dlink DIR 600M- Cloud router DLink N150 DLink N300 DLink Exo AC1750 Dlink DIR816 Dual Band 2.4 and 5GHZ EERO Mesh Linksys EA6350 Wi-Fi Wireless Dual-Band+ Router with Gigabit & USB Linksys WRT1900AC Linksys N300 Linksys EA8300 Linksys WRT32X Medialink AC1200 Mi router 4 Dual Band 2.4 and 5GHZ Netgear R6700-100NAS Nighthawk AC1750 Smart Dual Band WiFi Router (R6700) Netgear WNR3500 v2 Netgear WNR3500L Netgear N600 Netgear Orbi Netgear AC750 Netgear Nighhawk Mesh X4S NetGear WGR614V10 Repeater- Mi Wifi repeater 2 Repeater - Mi Repeater Pro 300M Repeater - TP link wifi repeater WA850RE Synology RT2600AC TP-LINK TL-WR702N TP Link- AC1750 TP Link (450 Mbps wireless N Router TL-WR940N) Tenda N301 Tenda AC1200 The following routers are NOT RECOMMENDED (Will decrease lock battery life): DLink COVR-C1200 TP-Link Archer-C7 AC1750 NOTE: Halo Touch implements a standard based Wi-Fi radio and should work with majority of the routers available in the market that are Wi-Fi certified.

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How do I install Halo Touch on my door?

Please follow the steps in the interactive guide or installation guide to install the lock: Interactive Guide - English/Spanish Installation Guide - English Installation Guide - Spanish

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How do I re-key the Halo Touch smart lock?

Please follow our Instructions to re-key your SmartKey lock.

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Does Halo Touch work with voice assistants such as Amazon Alexa or Google Assistant?

Yes, Halo Touch smart locks integrate with Amazon Alexa and Google Assistant. View instructions to enable Amazon Alexa here. View instructions to enable Google Assistant here.

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