Customer Support

Customer Support

We have the answers, information and resources to help you with all your product and installation questions. Browse the DIY and Frequently Asked Questions, check out detailed warranty information, register a product, or contact us with any questions via e-mail, phone or mail.

Electronic Support

PRODUCT FAQs

Product FAQs | Kwikset - Support Center

Find your answer in our extensive list of frequently asked questions regarding every topic from installation troubleshooting, keying, to cleaning & care.

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REGISTER YOUR PRODUCT

Register Your Product | Kwikset

Register your product to access product warranty, receive accurate product support, and enable our customer service team to better serve your needs.

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WARRANTY INFORMATION

Kwikset Door Locks – Warranty Information

We stand by our products, which is why we offer one of the most comprehensive warranty programs available.

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CONTACT US

Kwikset Support Center – Contact Us

Have a question, suggestion, or concern regarding our products or our website? We value your opinion and would like to hear from you.

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CASE LOOKUP

Kwikset Door Locks – Case Lookup

If you already have an existing case number, access your case notes and information directly on our site.

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BROWSE THE KWIKSET

HOW-TO CENTER

General Videos and Step-By-Step tutorials that guide you through Installation, SmartKey®, Lock Usage and more.

Kwikset | Customer Support – How To Center

Manage Kwikset Products – Homeowners & Product Owners Account

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Account Support & Order Status System – Trade Professionals

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