There is a problem with the finish of my lockset. What can I do?

There is a problem with the finish of my lockset. What can I do?

For warranty claim:

Proof of purchase (copy of the receipt or original bar code) is required for warranty replacement parts (upon verification of warranty). Mail this along with (pictures of each unit are also required - both interior and exterior side of the door) include your Name, Address and Phone Number to:

Kwikset Consumer Service

19701 DaVinci

Lake Forest, CA 92610

Phone Support: If you wish to call our warranty hot-line 1-800-327-LOCK (5625).

Email Support: You can also send us an email through our Ask a Question support web portal. Create an account, attach your pictures/documents and send us your message.