2 Finishes Obsidian Keywayless Electronic Touchscreen Smart Deadbolt with Z-Wave Technology 5 Details Support
4 Finishes Home Connect 620 Contemporary Keypad Connected Smart Lock with Z-Wave Technology 3.5 Details Support
3 Finishes Home Connect 620 Traditional Keypad Connected Smart Lock with Z-Wave Technology 3.4 Details Support
Discontinued 3 Finishes Signature Series Deadbolt (Square) with Home Connect with Z-Wave Technology Signature Series Support
Discontinued 2 Finishes Signature Series Deadbolt (Round) with Home Connect with Z-Wave Technology Signature Series Support
Discontinued 2 Finishes Signature Series Deadbolt (Round) with Home Connect with Z-Wave 500 Technology Support
Discontinued 2 Finishes Signature Series Deadbolt (Square) with Home Connect with Z-Wave 500 Technology Support
Answer How to add/remove my Z-Wave system to my 910S Signature Series Deadbolt? Adding the lock to the networkDuring the pairing process, press button “A” on the lock interior once.Removing the lock from the networkFollow your smart home system’s instructions to remove the lock from the network. When prompted by the system, press button A” on the lock interior once. Read More
Answer How to pair/remove my Smartcode 912 lever to my Zwave plus smart home system? How to add the lock to the network:1. Initiate the pairing process to add the lock to your system at your smart home controller. Refer to you smart home system instructions for more information. 2. When prompted by your smart home system to add the lock, press button “A” on the lock interior one time. The red LED will illuminate when the lock enters Add Mode. Please allow time for the controller to add the lock. 3. If successful, re-name the lock in your system (if applicable).4. If unsuccessful, follow your system’s instructions to remove the lock form the controller and any other network, then press button ”A” on the lock on time. Perform steps 1-3 again. Read More
Answer What is Home Connect 620 Smart Lock? Home Connect 620 is Kwikset’s newest Z-Wave home automation smart lock using the latest ZW700 chip technology as well as S2 and SmartStart secure enrollment. Read More
Answer My Kwikset Convert isn't added to my smart home system? Troubleshooting: Adding the Lock to a Smart Home SystemSome Z-Wave® systems require that the lock be within 12" of the controller during the adding process. If this is the case, follow the steps below to remove the lock interior from the door to perform the process closer to the controller:1. Remove the small screws that secure the interior assembly to the mounting plate.2. Remove the interior assembly from the door.3. Hold the interior assembly a maximum of 12" (305 mm) from your smart home controller for the rest of this process.4. Initiate the process to add the lock to your system at your smart home controller. Refer to your smart home system instructions for more information.5. When prompted by your smart home system to add the lock, press button “A” on the lock interior one time. The red LED will illuminate when the lock enters Add Mode. Please allow time for the controller to add the lock.6. Once successful, re-name the lock in your system (if applicable). Then, reinstall the lock interior on the interior assembly Read More
Answer Can I control the Powerbolt 240 or Powerbolt 250 with my phone or App? No, the Powerbolt products do not have any connectivity (Bluetooth, Wi-Fi, Matter, Z-Wave, etc.) Read More
Answer On my Smartcode, the lock fails to pair with a smart home system. Two possible issues: The lock was not removed completely from another network before being paired with the new network. Follow your smart home system’s instructions to remove (exclude/unpair) the device from any other network. Then, attempt to pair (add/include) the lock again. The lock is not close enough to the controller. Some Z-wave systems require that the lock be within 12” of the controller during the pairing process. If the lock has already been installed on the door, remove the interior assembly from the mounting plate. Make sure the batteries are installed, and bring the interior assembly next to the controller. Follow your smart home system’s instructions to begin pairing at the controller. The lock may need to remain stationary for 60 seconds during pairing. Note: Some locks have an anti-tamper alarm that will sound if the interior is disconnect from the exterior. If this alarm is heard, perform the following: Remove the battery pack from the interior. Remove the exterior assembly from the door. Connect the cable from the exterior assembly to the interior assembly. Reinstall the battery pack. Perform the pairing process while the interior and exterior are connected. Read More
Answer On my Smartcode keypad, the lock fails to pair with a smart home system. Two possible issues: The lock was not removed completely from another network before being paired with the new network. Follow your smart home system’s instructions to remove (exclude/unpair) the device from any other network. Then, attempt to pair (add/include) the lock again. The lock is not close enough to the controller. Some Z-wave systems require that the lock be within 12" of the controller during the pairing process. If the lock has already been installed on the door, remove the interior assembly from the mounting plate. Make sure the batteries are installed, and bring the interior assembly next to the controller. Follow your smart home system’s instructions to begin pairing at the controller. The lock may need to remain stationary for 60 seconds during pairing. Note: Some locks have an anti-tamper alarm that will sound if the interior is disconnect from the exterior. If this alarm is heard, perform the following. Remove the battery pack from the interior. Remove the exterior assembly from the door. Connect the cable from the exterior assembly to the interior assembly. Reinstall the battery pack. Perform the pairing process while the interior and exterior are connected Read More
Answer On my Smartcode, I can see the lock in my controller, but I can’t control it from the controller. Four possible issues:1. The system needs a repeater or router to reach the lock.Adding repeaters to your system may help communication between your lock and the controller, especially if they are far away from each other.2. The network configuration changed.If any repeaters or routers in the system were moved since adding the lock to the system, perform the “rediscover” process in your system’s user interface.3. The lock is in sleep mode.If the lock has been unable to communicate with the system after multiple attempts, it will go into sleep mode. Lock and unlock the door with a key so that the lock status transmits to the system. If it still does not communicate, remove (exclude/unpair) the lock from your system. Then, pair (add/include) the lock with your system again. If the problem persists, add a repeater or router between the controller and lock if none presently exist in the system.4. The light module or switch is not beaming capable.Z-Wave locks: Ensure the light module or switch located between the controller and lock is beaming capable. ZigBee locks: Ensure the router is reachable by both controller and lock. Read More
Answer On my Smartcode keypad, I can see the lock in my controller, but I can’t control it from the controller. Four possible issues:1. The system needs a repeater or router to reach the lock.Adding repeaters to your system may help communication between your lock and the controller, especially if they are far away from each other.2. The network confi guration changed. If any repeaters or routers in the system were moved since adding the lock to the system, perform the “rediscover” process in your system’s user interface.3. The lock is in sleep mode.If the lock has been unable to communicate with the system after multiple attempts, it will go into sleep mode. Lock and unlock the door with a key so that the lock status transmits to the system. If it still does not communicate, remove (exclude/unpair) the lock from your system. Then, pair (add/include) the lock with your system again. If the problem persists, add a repeater or router between the controller and lock if none presently exist in the system.4. The light module or switch is not beaming capable.Z-Wave locks: Ensure the light module or switch located between the controller and lock is beaming capable.ZigBee locks: Ensure the router is reachable by both controller and lock. Read More
Web Page Remote Access & Keyless Entry Smart Locks | Z-Wave Technology for Vivint | Kwikset Smart Front-Door Security with Vivint by Kwikset. Our smart locks have keyless entry and remote access, including locks enabled with Z-Wave Technology. Read More
Web Page Remote Access & Keyless Entry Smart Locks | Z-Wave Technology for ZEGO Smart | Kwikset Control your lock with ZEGO Smart by Kwikset. Our smart locks have keyless entry and remote access, including locks enabled with Z-Wave Technology. Read More
Web Page Kwikset Smart Locks with Home Connect - Keypads, Touchscreens & Deadbolts with Remote Access Kwikset's Smart Lock or Home Connect Technology, with options of both Z-wave and Zigbee, you can wirelessly communicate with other devices in your home. Control your smart lock from anywhere with a tablet, smart phone or another internet connected device. Read More
Web Page Obsidian Support | Kwikset Obsidian Get answers to your common Kwikset Obsidian questions, watch installation and support videos, access Kwikset Obsidian documents, and more Kwikset Obsidian topics. Read More
Web Page Electronic Smart Locks Works With | Kwikset Get connected with technology that makes for a smart home & life. Kwikset's wide selection of electronic smart locks are compatible with most of your favorite smart devices. Read More
Web Page Ask Us - Kwikset Obsidian Smart Lock Support - Send Your Questions Do you have questions about an Obsidian smart lock? Send us your questions here and our customer support team will be at your service. Read More
Web Page Smart Locks Comparison Chart | Kwikset Compare Kwikset's wide selection of available smart locks to find the perfect fit for your home and life. Read More
Web Page About Kwikset | Press Room | Press Releases About Kwikset Smart Locks & Deadbolts Get the latest news and information about Kwikset in our press room. Find all Kwikset press releases about our smart locks, deadbolts, home security innovations, and corporate news. Read More
Web Page Grow your Business with Kwikset Smart Locks | Smartcode with Home Connect Electronic Locks Grow your business with Kwikset smart locks. Use our technology with smartcodes and home connect for electronic locks to help your home security business stay on top of the latest innovation. Read More
Web Page Obsidian Touchscreen Electronic Deadbolt Door Lock | Kwikset Discover the Kwikset Obsidian touchscreen electronic deadbolt, a smart door lock in black with beautiful, cutting-edge design, unmatched security and convenience. Read More