How do I delete a single user code on my SmartCode 909/910 deadbolt or 911/912 lever?

Deleting a user code In order to delete a user code, you must override the code by adding a different user code in the same position. For example, if you want to delete the third code, add a different user code in position three.NOTE: Test the old user code to make sure it can no longer unlock the door.If you cannot remember the user code position, you may wish to perform a factory reset to delete allcodes associated with the lock.

Answer

Is my SmartCode 909/910 deadbolt? Can it be installed both on a left and right hand door?

The SmartCode is reversible and can be installed on both left and right hand doors. (1) Hold LOCK button on keypad while (2) inserting the battery pack into the interior. The lock will automatically sense the handing of the door and will extend & retract deadbolt latch. Two beeps will sound in approximately 30 seconds to confirm successful installation.

Answer

How do I activate/disable the auto lock feature on my SmartCode 909/910 deadbolt or 911/912 lever?

Located on the interior side of the lock there are 4 switches. Switch #2 if in the up position this will enable the 30 second auto locking feature and if the switch is in the down position this will disable the auto locking feature.

Answer

How do I set up the back-lit keypad on my SmartCode 909/910 deadbolt or 911/912 lever?

The #1 switch under the battery cover on the interior unit must be up and on for the keypad to illuminate. The keypad will light up when the lock button is pressed as well.

Answer

How to pair/remove my Smartcode 912 lever to my ZigBee smart home system?

How to add the lock to the network:1. Initiate the pairing process at your smart home controller. Refer to your smart home system instructions for more information.2. When prompted by your smart home system to initiate pairing at the lock, press button “A” on the lock interior four times.3. If the pairing process is successful, re-name the lock in your system (if applicable).4. If the pairing process is unsuccessful, press button “B” nine times. Perform steps 1-3 again.ZigBee System Notes: ZigBee is a “Wireless mesh network,” and results may vary based on building construction and communication path, with 35+ feet being typical installed distance in a standard home environment and 250 feet+ when the lock has a clear line of sight with the smart home controller. It may be necessary to install additional ZigBee devices to enhance the communication path between the lock and controller for a more robust ZigBee network.How to remove the lock from the network:1. Press button “B” on the lock interior nine time.

Answer

How to pair/remove my Smartcode 912 lever to my Zwave plus smart home system?

How to add the lock to the network:1. Initiate the pairing process to add the lock to your system at your smart home controller. Refer to you smart home system instructions for more information. 2. When prompted by your smart home system to add the lock, press button “A” on the lock interior one time. The red LED will illuminate when the lock enters Add Mode. Please allow time for the controller to add the lock. 3. If successful, re-name the lock in your system (if applicable).4. If unsuccessful, follow your system’s instructions to remove the lock form the controller and any other network, then press button ”A” on the lock on time. Perform steps 1-3 again.

Answer

How do I delete all user codes on my SmartCode?

Deleting All User Codes with the Mastercode Enabled1. Keep door open. Press the Program button once. The keypad will flash green and you will hear three beeps.2. Press Lock button once.3. Enter Mastercode4. Press Lock button once5. Press “9” six times.6. Press Lock button once7. Press “9” six times.8. Press Lock button once.If programming is successful, the keypad will flash green once with one beep.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure to enter a valid Mastercode in step 3 during your next attempt9. Press the Lock button while the door is open and unlocked. If the latch bolt does not extend to lock, then all codes have been successfully deleted.

Answer

How to add a user code on my Smartcode touchscreen?

Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Keep door open. Press the Program button once. The Checkmark will flash five times and you will hear five beeps.2. Press Checkmark symbol once.3. Enter Mastercode.4. Press Lock symbol once5. Enter new user code.6. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Make sure the lock has room for an additional code. If all user codes are filled, delete a code to make room for this one. Make sure to enter a valid Mastercode in step 3.7. While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Make sure the door is open. Press the Program button once.2. Press checkmark symbol once.3. Enter user code. A total of 16 user codes may be programmed. Each user code must be a unique code between 4 and 8 digits.4. Press lock symbol once.5. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.) Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Make sure the lock has room for an additional code. If all user code positions are filled, delete a code to make room for this one.

Answer

How to delete a/all user code(s) on my Smartcode touchscreen?

Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Keep door open. Press Program button once.2. Press Checkmark symbol once.3. Press Lock symbol once.4. Enter user code to be deleted5. Press Lock symbol once.6. Re-enter user code7. Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. Keep door open. Press the Program button once. The Checkmark will flash five times and you will hear five beeps.2. Press Checkmark symbol once3. Press Lock symbol once.4. Enter Mastercode.5. Press Lock symbol once6. Enter user code to be deleted.7. Press Lock symbol once.8. Re-enter user code to be deleted.9. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Make sure to enter a valid Mastercode in step 4.10. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. Keep door open. Press the Program button once. The Checkmark will flash five times and you will hear five beeps.2. Press Checkmark symbol once3. Press Lock symbol once.4. Enter Mastercode.5. Press Lock symbol once.6. Press “9” six times7. Press Lock symbol once8. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. While the door is open and unlocked, press the Lock symbol. If the latch bolt does not extend to lock, then all codes have been successfully deleted.

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Answers

How do I delete a single user code on my SmartCode 909/910 deadbolt or 911/912 lever?

Is my SmartCode 909/910 deadbolt? Can it be installed both on a left and right hand door?

How do I activate/disable the auto lock feature on my SmartCode 909/910 deadbolt or 911/912 lever?

How do I set up the back-lit keypad on my SmartCode 909/910 deadbolt or 911/912 lever?

How to pair/remove my Smartcode 912 lever to my ZigBee smart home system?

How to pair/remove my Smartcode 912 lever to my Zwave plus smart home system?

How do I delete all user codes on my SmartCode?

How to add a user code on my Smartcode touchscreen?

How to delete a/all user code(s) on my Smartcode touchscreen?

Videos

Community Q&As

Connect with us.

Ultimate control.

Finishes

Documents

Drilling Instructions

Installation Enhancement

Instruction Sheet

Instructions to re-key a SmartKey Security lock

Troubleshooting Guide

Use and Care Guide

Answers

How do I delete a single user code on my SmartCode 909/910 deadbolt or 911/912 lever?

Is my SmartCode 909/910 deadbolt? Can it be installed both on a left and right hand door?

How do I activate/disable the auto lock feature on my SmartCode 909/910 deadbolt or 911/912 lever?

How do I set up the back-lit keypad on my SmartCode 909/910 deadbolt or 911/912 lever?

How to pair/remove my Smartcode 912 lever to my ZigBee smart home system?

How to pair/remove my Smartcode 912 lever to my Zwave plus smart home system?

How do I delete all user codes on my SmartCode?

How to add a user code on my Smartcode touchscreen?

How to delete a/all user code(s) on my Smartcode touchscreen?

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Kwikset 912 SmartCode Lever Install Video

Kwikset SmartCode 911-912: Programming Without a Mastercode

Kwikset SmartCode 911-912: Programming With a Mastercode

Kwikset SmartCode 912 Installation (Z-Wave Plus)

Kwikset SmartCode 912 Installation (Z-Wave)

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