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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Hawthorne Single Cylinder Handleset with Juno Knob in Venetian Bronze is rated out of 5 by 5.
Rated 5 out of 5
from Durable well made exterior door handle/deadbolt I've had this product on my front and back doors for almost three years now. My house had been broken into and shortly after I bought and installed this handle/deadbolt on my exterior front door. The perpetrator kicked in the door which obliterated the door frame however the door handle and deadbolt received no damage whatsoever! I was still able to use the handle/deadbolt when the new door was installed. I really like the smartkey feature too. I was able to rekey the back door deadbolt myself so that I only have to carry one key for both front and back doors. Installation was very easy as well as the smartkey function. Product still looks new even after almost 3 years of being exposed to the outdoor elements of hot sun and cold winters. Very happy with my purchase.
Date published: 2015-04-18
Rated 5 out of 5
from Kwikset - Hawthorne in Venetian Bronze I contracted my the construction of my own home about 7 years ago. I used Kwikset throughout the house because Kwikset is a name I could trust. we love the natural wear of the Venetian Bronze finish. I have only had one issue and that was that the thumb-latch broke. I called Kwikset and they resolved the issue immediately as a warranty item and I installed the repair item myself.
Date published: 2015-02-09
Rated 3 out of 5
from Like other reviewers on Amazon, mine developed a problem where you have to turn it really hard from the inside to open the door. Upon inspection, there is a piece that has worn down (hard to describe). Also, the finish on the exterior side started to look poor after a couple years. It gets beat by the sun all day.
Date published: 2015-06-01
Rated 2 out of 5
from Beautiful Bought this one year ago. interior pieces already broken and showing ware does not work anymore
Date published: 2015-07-16
Rated 4 out of 5
from Looks Great We've had this handle set for 2 years. We love the look, and we've only had to tighten the handle once. Unfortunately, we were unable to rekey the deadbolt to match our security screen, so we are unable to deadbolt our front door (but we can and do the security screen) when we leave the house.
Date published: 2015-02-27
is there a "dummy" version of this set for the other door of my pair?
Hello MarkBu,Yes, the series model # 802HE 11P SMT for the exterior and series model # 968H 11P or 968J 11P for the interior will need to be ordered to complete the set.Thank you,Kwikset Support
Date published: 2015-09-02
After much searching, I see that the center to center dimension for the Hawthrone handle set is 8-13/32". The competitor brands offer a range of adjustability on this dimension, to fit the variety of existing doors. Is there an adjustable model?
Hello andrewntx,The handle sets are not adjustable. It is suggested that you can use a knob or lever and a deadbolt if you can not find the proper fit in a handle set.Thank you,Kwikset Support
Date published: 2015-08-31
I am looking for the version of this that will match the Kevo 925 KEVO DB 11P. I do want the lower to have the cylinder included, but we won't need the deadbolt obviously. Would like to know if there is a different indoor handle option?
Hello OCPablo,The only handle set that you can purchase with the cylinder in the handle is the Montara model. All handle set include the deadbolt and are not sold separately. You can keep the manual deadbolt as a spare part in case it is needed in the future.Thank you,Kwikset Support
Date published: 2015-08-18
Where is the dummy for this handle?
Hello Cad,The Hawthorne dummy handle set is model # 802HE 11p and the interior dummy Juno knob is model # 966J 11p.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support
Date published: 2015-08-04
Believe we have a Hawthorne Single Cylinder Handleset 9026060 and 1909209 on inside. It fell off of door into numerous pcs. Instructions on how to reassemble and install requested
Hello Anonymous,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-07-23
I have this exact model Model: 800HEXJ 11P SMT CP barcode 8 8335104660 2 The curved pin on the knob, and the curved pin on the handset are just worn I have photos. Door has difficulty opening. All I need is ......
Hello Tdhamrick,Kwikset supports warranty and technical assistance related to lock function, for further assistance please contact Kwikset consumer service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-06-08
what is the distance from the bottom of the handle to the center of the opening knob? i have a door that needs 9.5"
Hello Marky Mark,The center to center of a Hawthrone Handle is 8-13/32".Thank you,Kwikset Support
Date published: 2015-06-08
What is the distance from top of handle to bottom?
Hello Les,The center to center dimension for the Hawthrone handle set is 8-13/32".Thank you,Kwikset Support
Date published: 2015-06-03