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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
I have a right hand dummy lever and a left hand dummy lever (i couldn't find a full dummy set) and want to install them on the interior and exterior of one of a pair of French doors. The active levers are on the other door. Can I do that?
Thank you for your interest in Kwikset model # 788KTL-15. If you do not have a through hole in the door these levers can be installed on both sides of the door. If you have a through hole through the door its suggested to install the hall/closet model on the door.
Kwikset Support Team
Date published: 2016-12-10
1.Does this come in a right handle AND a left handle? 2. Does it come with 1 1/4 inch bolts?
Thank you for your interest in the Katara Half-Inactive Lever in Satin Nickel model# 788KTL 15. This unit is designed to work with a door that is 1-3/8” – 1-3/4” thick. It is available in right handed and left handed door styles. The left handed door style is model # 788KTL LH RDT 15 and the right handed door style is model # 788KTL RH RDT 15.
Date published: 2016-01-22