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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Balboa Keyed Entry Lever in Antique Brass is rated out of 5 by 2.
Rated 5 out of 5
from A Great Lock I purchased 2 of these and installed on front and rear doors to my home. The installation was very easy and simple. As both my wife and I are in our 70's the doors are easier to open and close. I should have done this years ago. Sure beats having to turn a knob when your hands are full.
Date published: 2015-04-16
Rated 2 out of 5
from It's ok I'm resetting the lock with the Allen wrench so I can lock the door or it will not lock. This happens usually every 1-2 months. When I'm in a hurry my house is unlocked because the lock needs to be tighten by the Allen wrench.
Date published: 2016-02-15
Are these ADA compliant ?
Hello birdsboro,Thank you for your interest in Kwisket model # 405BL-15-SMT. This unit is not ADA compliant. However, model series 200 and 420 are ADA compliant.Thank you,Kwisket Support Team
Date published: 2016-06-24
My door handle is only one year old and does not work, the handle does not move lever. The door is locked now, how can I fix or get the lever out?
Hello Captain,Thank you for your interest in Kwikset model # 405BL-26D-SMT. We apologize for the inconvenience you have encountered. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-06-17
How do I remove plate(s) to install drive-in collar with Kwikset Balboa lever 98050-428?
Hello SGS,Thank you for your interest in Kwikset products. To remove the plates on the latch, using a flat head screw driver place between the plate and the brass oval plate and turn.Thank you,Kwikset Support Team
Date published: 2016-05-16
I need a handle that opens from the inside, even when locked. Will this one do that? If not, which one should I get?
Hello TADC GH,Thank you for your interest in Kwikset products. Kwikset 405BL-5-SMT does not open from the inside when locked. The lock needed is a free interior lock. Kwikset #406 series.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-04-20
I have lost the set screw holding the handle while installing. What size is the set screw?
Hello Ray Reza,Thank you for your interest in Kwikset model # 405BL-11P-SMT. The set screw is not lost. With the lever off of the shaft, notice on once side of the shaft there is a hole and directly on the other side of the shaft there is a silver button.That silver button is the set screw.Place the lever back onto the shaft, using the 3/32 allen wrench, turn the set screw through the lever and the shaft to tighten the lever.Thank you,Kwikset Support Team
Date published: 2016-04-18
I bought 4 of these to put in our office and need the "drive-in collar" for our door application (they did not come in the box). I have looked for the part online and am having difficulty choosing the right one. What is the model number or description?
Hello Molly,Thank you for your interest in the Balboa Keyed Entry Lever in Venetian Bronze model# 405BL 11P SMT. While this model comes with the standard latch only, the drive in latch for this product is model #81846 and the drive in collar is model #81825. These products can be obtained by calling Kwikset Consumer Service at 1-800-327-5625 or by special order at the Customer Service desk of your local home improvement store.Thank you,Kwikset Support
Date published: 2016-01-21
On the Balboa levers how to you change the keyed levers from right to left? Can the inside lever be switched with the outside lever?
Hello JRIvam,Thank you for your interest in Kwikset model # 405BL-15-SMT. To reverse the levers, first mount the unit and then loosen the set screws using a 3/32 allen wrench on the levers, then swap the inside handle and outside handle and retighten the set screws.If further assistance is needed regarding reversing the levers please contact Kwikset technical support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-12-16
I just purchased a Balboa Keyed entry lever. I noticed that it did not include a key for the lock. Do I have to purchase the lock and core separately?
Hello LOC,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in missing parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-12-08