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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
I just bought a Kwikset one sided deadbolt and realized when I got it that it doesn't have an exterior plate. My door was predrilled all the way through . Any way I can get an exterior plate. Barcode 8 83351 39522 9 (96630-065).
Hello JFostyk,We are sorry to hear about the issue you are experiencing. Please contact Kwikset Consumer Service at 1-800-327-5625 for troubleshooting and possible qualifying warranty support. We look forward to hearing from you soon.Thank you,Kwikset Support Team
Date published: 2016-04-04
I am wanting to know if the thumbturn can be replaced with a keyed lock ? Thank you
Hello Dracos56,Thank you for your interest in Kwikset model # 667-3. The thumb turn can not be altered and replaced with a keyed lock. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-03-23
Is this deadbolt available with a flushmount style latch?
Hello CZ Money,For further assistance with your inquiry please contact Kwikset Consumer support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-11-02
I have a closet door that I can not close because of what is in the closet. Does Kwikset sell a plat that works with interior close door sets so that one side has a door know and the other side is just a plate.
Hello Al Dalcourt,Kwikset does not make a plate to fit for a closet door handle on one side and a plate on the other.Thank you,Kwikset Support
Date published: 2015-09-24