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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Powerbolt Touchpad Electronic Deadbolt in Lifetime Polished Brass is rated out of 5 by 58.
Rated 1 out of 5
from Nice and shiny but not so dependable I have 2 Powerbolts, first one I was happy about it I was able to use this unit for 3 yrs, but the top button "1 &2" would not respond, no problem, I just re programmed code without using the two numbers, and it works fine, saw one in Menards and picked one up to replace old unit, replacement was easy enough. but guess what? top buttons stopped working again and now the lock button "middle button" stopped working too!, I have to use my key to lock the door, no troubleshooting guides anywhere other than if it beeps change the keypad, if it does not beep change the power board. Tired of this brand and I will look at other competitors out there.Nice looking unit but performance is bleh!
Date published: 2015-01-14
Rated 1 out of 5
from Not happy. Sorry. I used it for a while, then it woke me up one night with beeping noises. Of course, I changed the batteries, brand new out of the box batteries. The beeping continued. I finally pulled batteries and have not used it as intended since. I wish it would work, but since I stopped using it, I have not been awaken by beeps at night. Funny how the beeping only happened at night.
Date published: 2015-02-19
Rated 2 out of 5
by Bob 123
from Problems with 3 out of 5 I purchased five Powerbolts. Three have given me problems. One.. the mechanical mechanism failed and it was replaced under warranty. The second one will close but the keys will only work the first, third and fifth key punch. The third one, the electronics will work but the mechanism will neither open nor close. I'm using the key override at the moment on two of them.
Date published: 2015-05-12
Rated 4 out of 5
from So nice NOT to have to carry my key I have had my Kwikset Powerbolt in Brass on my front door for about 3 years. It has functioned flawlessly except for the one time it needed replacement batteries--easy to do. The only thing missing that would make this a perfect door lock is a note on the inside of the lock giving me the link to the Website for periodically changing the codes.
Date published: 2015-04-16
Rated 5 out of 5
from LOVE the keyless access! We have these Powerbolt Touchpad Electronic Deadbolt locks on our back porch door and the basement utility room door. They work well as long as you remember to change the batteries once a year. If the batteries corrode, you may as well buy a new lock. We learned this lesson and now have purchased duplicate back-ups in case of failure.
Date published: 2015-05-11
Rated 2 out of 5
from Great Product bad interior options As with the whole Kwikset line, which I have used for four different homes this year the product is awesome. On this particular model though the interior door side product is limited to an ugly plastic gray colored mechanism cover with no options for high gloss gold or silver finishes. If you are looking for ugly go for this model.
Date published: 2014-12-23
Rated 5 out of 5
from Good Lock I have been using this lock for about 10 years. I wore off the numbers, and since the lock is guaranteed Kwikset sent me a new touch pad immediately. I am so used to the convenience of the touch pad, that I have to admit to having lost the keys. This is a great lock, and I have been very pleased.
Date published: 2015-04-22
Rated 5 out of 5
from Love not needing my key! I seem to misplace my keys a lot.This was easy to install (single woman) and my guests can enter without having a key. Easy to change the code when necessary. Plus my landlord still has a key to use if necessary so I don't need to update them with the new code when it is changed. Great value.
Date published: 2015-02-20
How do you set the code for the very first time? My installer trashed our instructions. :(
Hello blessedbeyondmeasure,The following link will instruct you on how to program the code.http://s7d5.scene7.com/is/content/BDHHI/40486-02Thank you,Kwikset Support
Date published: 2015-08-31
this device burns through a new set of lithium batteries in 24 hours. also it did not come with the access hole to re-key the key hole and had no key with it. i don't know what to do.
Hello anthony29,In order to better assist you with your issue, please contact Kwikset Consumer service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-08-28
Good day, My code has stopped working I changed the batteries and when I went to put a new code'm not getting. I press the H button once and when I put the keyboard code does not work, seems to be caught for a new code. Is there a reset button? How do I s
Hello Márcia,This lock does not have an H button. For further assistance please contact Kwikset support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-08-24
is there a replacement part for the touch pad, our numbers are wearing off, while the lock is still in working condition.
Hello gramma meo,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-08-20
How do you reset the code on this unit? I just bought a home and it has two of these. Also, is the bolt able to be rekeyed? I did not receive any keys with the home. Does this run on a battery? How many and what kind and how do you change them?
Hello MJWadsworth,"The steps below are to change your access code to a new code. This will also remove any previous codes stored in the Powerbolt's memory.1. Manually put the bolt in the extended (lock) position. Press the PROGRAM button once, enter your new 4 - 8 digit code and then press the LOCK button.2. Press the PROGRAM button twice, enter the same or a new code and then press the LOCK button once.If your old code still remains in the unit, you will need to perform a hard reset of the unit. To perform a hard reset of the unit, remove all four batteries and leave them out for 1 hour. After the hour has passed, you may re-enter the batteries.""Steps to re-keying Smart Key units (Note: You must have your Functioning Key and Learn Tool for this to work).1. Insert functioning key & turn 1/4 turn clockwise.2. Insert & remove the SmartKey learn tool. Remove functioning key.3. Insert new key & turn 1/2 turn counter-clockwise. Done. Your lock is now re-keyed!"If you did not receive any keys with the lock you can take the cylinder to your local home improvement store and have the cylinder reset to a random cut Kwikset key.The unit runs on 4 "AA" batteries.The link provided will instruct on how to change the batteries.Thank you,Kwikset Support
Date published: 2015-08-19
There are no keys and there is no instructions on how to rekey w/o existing key. Lock pad works.
Hello jamvant,You local home improvement stores may have a tool called a Reset Cradle that can fix that issue for you; please check with your local store to see if they offer this service. Also you can call Kwikset support at 800-327-5625 Monday to Saturday 7:30 to 4:00 pacific time for trouble shooting support before you take it off the door.Thank you,Kwikset Support
Date published: 2015-08-17
What are the dimensions?
Hello Todd707,Thank you for your interest in the Powerbolt electronic deadbolt.Below is a link on the requested dimensions for the lock.http://s7d5.scene7.com/is/content/BDHHI/ss_electronicsThank you,Kwikset Support
Date published: 2015-08-13
Is the keypad lighted?
Hello Larry321,The Powerbolt electronic deadbolt does not have a back lit key pad.Thank you,Kwikset Support
Date published: 2015-08-10