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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Powerbolt Touchpad Electronic Deadbolt in Lifetime Polished Brass is rated out of 5 by 93.
Rated 1 out of 5
from Nice and shiny but not so dependable I have 2 Powerbolts, first one I was happy about it I was able to use this unit for 3 yrs, but the top button "1 &2" would not respond, no problem, I just re programmed code without using the two numbers, and it works fine, saw one in Menards and picked one up to replace old unit, replacement was easy enough. but guess what? top buttons stopped working again and now the lock button "middle button" stopped working too!, I have to use my key to lock the door, no troubleshooting guides anywhere other than if it beeps change the keypad, if it does not beep change the power board. Tired of this brand and I will look at other competitors out there.Nice looking unit but performance is bleh!
Date published: 2015-01-14
Rated 1 out of 5
from Not happy. Sorry. I used it for a while, then it woke me up one night with beeping noises. Of course, I changed the batteries, brand new out of the box batteries. The beeping continued. I finally pulled batteries and have not used it as intended since. I wish it would work, but since I stopped using it, I have not been awaken by beeps at night. Funny how the beeping only happened at night.
Date published: 2015-02-19
Rated 2 out of 5
by Bob 123
from Problems with 3 out of 5 I purchased five Powerbolts. Three have given me problems. One.. the mechanical mechanism failed and it was replaced under warranty. The second one will close but the keys will only work the first, third and fifth key punch. The third one, the electronics will work but the mechanism will neither open nor close. I'm using the key override at the moment on two of them.
Date published: 2015-05-12
Rated 5 out of 5
from In the early 2000's I bought a powerbolt. It was for my mother who has macular degeneration which is a lost of eye sight. It has been a life saver for her because she could not see well enough to get key into lock. I have been very pleased with the service of this lock and will buy another electronic device for her when needed. I also have rental property and we buy kwikset when we change. They are Smart Keys lock. Love all Kwikset locks.Thanks Kwikset
Date published: 2016-04-07
Rated 3 out of 5
from Keypad problems I have purchased a 2nd powerbolt lock but the keypads on both fail after a few months of continuous use. I ordered new key pads for my 1st one and now the 2nd one is doing the sam thing with dead numbers. Recently the entire unit quit working at all.They should make replacement parts available at the store where we bought it. Lowes does not carry this any more.
Date published: 2016-04-16
Rated 5 out of 5
from I have had three of these keypad door opener without a key products and the number of years is many. They have eased household access as keys are no longer required and the combo can be changed so easily when required as wen a party should no longer have entry. This not written for $250 but to inform the manufacturer relative to one happy customer.
Date published: 2016-04-27
Rated 4 out of 5
from So nice NOT to have to carry my key I have had my Kwikset Powerbolt in Brass on my front door for about 3 years. It has functioned flawlessly except for the one time it needed replacement batteries--easy to do. The only thing missing that would make this a perfect door lock is a note on the inside of the lock giving me the link to the Website for periodically changing the codes.
Date published: 2015-04-16
Rated 5 out of 5
from LOVE the keyless access! We have these Powerbolt Touchpad Electronic Deadbolt locks on our back porch door and the basement utility room door. They work well as long as you remember to change the batteries once a year. If the batteries corrode, you may as well buy a new lock. We learned this lesson and now have purchased duplicate back-ups in case of failure.
Date published: 2015-05-11
Just moved into a "new to us" home. There's a powerbolt on the exterior garage door. Replaced batteries and have tried to reprogram but can't get it to take. Unit extends bolt when I put in the new code, but will not retract the bolt. Help.
Hello Mark408,Thank you for your interest in Kwikset model 907-15-SMT. In order to further assist regarding this matter, please contact Kwikset consumer service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-06-27
Can I purchase a replacement for the rubber keypad?
Hello feat,Thank you for your interest in Kwikset model # 907-11P-SMT. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in a keypad for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-06-21
I have a gold Kwikset Powerbolt Touchpad Deadbolt. I need a door direction jumper. I was changing the key pad out and it got lost. Do you know where I can purchase this item or do I have to buy a whole new lock? Thank you so much! Julie
Hello carrow10,Thank you for your interest in Kwikset model # 907-L03-SMT. We apologize for the inconvenience you have encountered. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-06-06
Hello. I need to change the numeric keypad, as is getting deleted. How I can only change the keyboard with flat cable.
Hello Dangelo,Thank you for your interest in Kwikset model # 907-15-SMT. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-05-20
Trying to change the battery but can't figure out how to get the cover off to get to the battery. How do I take the cover off?
Hello Kayroc2011,Thank you for your interest in Kwikset model # 907-15-SMT. To remove the cover squeeze the bottom sides of the cover and lift out and up.Thank you,Kwikset Support Team
Date published: 2016-05-18
Why does the motor turn the gear but the deadbolt doesn't move?
Hello evanjackson,Thank you for your interest in Kwikset model # 907-15-SMT. We apologize for the inconvenience you have encountered with your lock. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-04-26
We appear to be having the same issue as EDELER.. The bolt locks properly the first time. However, when the correct unlocking code is entered, the bolt only partially retracts. Entering the coder again usually retracts the bolt. How do we correct it?
Hello John T,Thank you for your interest in Kwikset model # 907-15-SMT. We apologize for the inconvenience you have encountered with your lock. Please remove the interior pack side of the door. Grab the turn piece as if to lock or unlock the door from the inside. Rotate the turn piece clockwise three times past the stopping point. Make sure the screws holding the exterior lock to the outside of the door are about a quarter turn loose. Install the interior pack back onto the door and smooth locking and unlocking should not be set.Sincerely,Kwikset Support Team
Date published: 2016-04-19
Where can I get a strike plate for this? I lost mine in a remodel..
Hello Empdeez,Thank you for your interest in Kwikset model # 907-15-SMT. We apologize for the inconvenience you have encountered with your lock. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lock set and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-04-18