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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Powerbolt Touchpad Electronic Deadbolt in Lifetime Polished Brass is rated out of 5 by 59.
Rated 1 out of 5
from Nice and shiny but not so dependable I have 2 Powerbolts, first one I was happy about it I was able to use this unit for 3 yrs, but the top button "1 &2" would not respond, no problem, I just re programmed code without using the two numbers, and it works fine, saw one in Menards and picked one up to replace old unit, replacement was easy enough. but guess what? top buttons stopped working again and now the lock button "middle button" stopped working too!, I have to use my key to lock the door, no troubleshooting guides anywhere other than if it beeps change the keypad, if it does not beep change the power board. Tired of this brand and I will look at other competitors out there.Nice looking unit but performance is bleh!
Date published: 2015-01-14
Rated 1 out of 5
from Not happy. Sorry. I used it for a while, then it woke me up one night with beeping noises. Of course, I changed the batteries, brand new out of the box batteries. The beeping continued. I finally pulled batteries and have not used it as intended since. I wish it would work, but since I stopped using it, I have not been awaken by beeps at night. Funny how the beeping only happened at night.
Date published: 2015-02-19
Rated 2 out of 5
by Bob 123
from Problems with 3 out of 5 I purchased five Powerbolts. Three have given me problems. One.. the mechanical mechanism failed and it was replaced under warranty. The second one will close but the keys will only work the first, third and fifth key punch. The third one, the electronics will work but the mechanism will neither open nor close. I'm using the key override at the moment on two of them.
Date published: 2015-05-12
Rated 4 out of 5
from So nice NOT to have to carry my key I have had my Kwikset Powerbolt in Brass on my front door for about 3 years. It has functioned flawlessly except for the one time it needed replacement batteries--easy to do. The only thing missing that would make this a perfect door lock is a note on the inside of the lock giving me the link to the Website for periodically changing the codes.
Date published: 2015-04-16
Rated 5 out of 5
from LOVE the keyless access! We have these Powerbolt Touchpad Electronic Deadbolt locks on our back porch door and the basement utility room door. They work well as long as you remember to change the batteries once a year. If the batteries corrode, you may as well buy a new lock. We learned this lesson and now have purchased duplicate back-ups in case of failure.
Date published: 2015-05-11
Rated 2 out of 5
from Great Product bad interior options As with the whole Kwikset line, which I have used for four different homes this year the product is awesome. On this particular model though the interior door side product is limited to an ugly plastic gray colored mechanism cover with no options for high gloss gold or silver finishes. If you are looking for ugly go for this model.
Date published: 2014-12-23
Rated 5 out of 5
from Good Lock I have been using this lock for about 10 years. I wore off the numbers, and since the lock is guaranteed Kwikset sent me a new touch pad immediately. I am so used to the convenience of the touch pad, that I have to admit to having lost the keys. This is a great lock, and I have been very pleased.
Date published: 2015-04-22
Rated 5 out of 5
from Love not needing my key! I seem to misplace my keys a lot.This was easy to install (single woman) and my guests can enter without having a key. Easy to change the code when necessary. Plus my landlord still has a key to use if necessary so I don't need to update them with the new code when it is changed. Great value.
Date published: 2015-02-20
My model 907 makes short beep, followed a little later by another short beep then a long beep. What does this mean? I did replace the batteries. Thank you.
Hello Chip,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-10-03
The ribbon cable on my touchpad has been damaged. Is there any way to just buy/order that part?
Hello Patsfaninok,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-09-29
I am considering the 907 for a custom application. Therefore I need the dimensions of the front plate as well as the rear. Or can I access the install instructions on line?
Hello C W,Yes, we have both the installation and specifications document right on the product page under the technical documents tab. Here is the direct link to those documents:Specifications: http://s7d5.scene7.com/is/content/BDHHI/ss_electronicsInstallation instructions: http://s7d5.scene7.com/is/content/BDHHI/40486-02Thank you,Kwikset Support Team
Date published: 2015-09-25
I lost the key and tool, before installing it. Is possible to get a spare key and tool. The tool is the one supposedly to be plugged in in small hole, by the key sector.
Hello fernando,This is a SmartKey Technology lock, unlike the older pin and tumbler locks if the key is lost it can not be replaced.A new unit must be purchased in order to have a matching key for the lock.Thank you,Kwikset Support
Date published: 2015-09-26
Can this product be installed outdoors on a gate? Does the battery compartment side of it need to be protected from the weather? I could build a small enclosure on the inside of the gate if needed to protect it.
Hello ADH,The interior for a SmartCode is not designed for exterior use and should be under cover and needs to be protected from the elements. The exterior can be installed on an outside door but not be exposed to direct weather.Thank you,Kwikset Support
Date published: 2015-09-12
Does this lock auto lock by itself after several seconds?
Hello KEH,Kwikset Powerbolt elelctronic deadbolt does not have the auto lock function.Thank you,Kwikset Support
Date published: 2015-09-10
How do you set the code for the very first time? My installer trashed our instructions. :(
Hello blessedbeyondmeasure,The following link will instruct you on how to program the code.http://s7d5.scene7.com/is/content/BDHHI/40486-02Thank you,Kwikset Support
Date published: 2015-09-09
this device burns through a new set of lithium batteries in 24 hours. also it did not come with the access hole to re-key the key hole and had no key with it. i don't know what to do.
Hello anthony29,In order to better assist you with your issue, please contact Kwikset Consumer service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-08-28