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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Powerbolt Touchpad Electronic Deadbolt in Lifetime Polished Brass is rated out of 5 by 80.
Rated 1 out of 5
from Nice and shiny but not so dependable I have 2 Powerbolts, first one I was happy about it I was able to use this unit for 3 yrs, but the top button "1 &2" would not respond, no problem, I just re programmed code without using the two numbers, and it works fine, saw one in Menards and picked one up to replace old unit, replacement was easy enough. but guess what? top buttons stopped working again and now the lock button "middle button" stopped working too!, I have to use my key to lock the door, no troubleshooting guides anywhere other than if it beeps change the keypad, if it does not beep change the power board. Tired of this brand and I will look at other competitors out there.Nice looking unit but performance is bleh!
Date published: 2015-01-14
Rated 1 out of 5
from Not happy. Sorry. I used it for a while, then it woke me up one night with beeping noises. Of course, I changed the batteries, brand new out of the box batteries. The beeping continued. I finally pulled batteries and have not used it as intended since. I wish it would work, but since I stopped using it, I have not been awaken by beeps at night. Funny how the beeping only happened at night.
Date published: 2015-02-19
Rated 2 out of 5
by Bob 123
from Problems with 3 out of 5 I purchased five Powerbolts. Three have given me problems. One.. the mechanical mechanism failed and it was replaced under warranty. The second one will close but the keys will only work the first, third and fifth key punch. The third one, the electronics will work but the mechanism will neither open nor close. I'm using the key override at the moment on two of them.
Date published: 2015-05-12
Rated 4 out of 5
from So nice NOT to have to carry my key I have had my Kwikset Powerbolt in Brass on my front door for about 3 years. It has functioned flawlessly except for the one time it needed replacement batteries--easy to do. The only thing missing that would make this a perfect door lock is a note on the inside of the lock giving me the link to the Website for periodically changing the codes.
Date published: 2015-04-16
Rated 5 out of 5
from LOVE the keyless access! We have these Powerbolt Touchpad Electronic Deadbolt locks on our back porch door and the basement utility room door. They work well as long as you remember to change the batteries once a year. If the batteries corrode, you may as well buy a new lock. We learned this lesson and now have purchased duplicate back-ups in case of failure.
Date published: 2015-05-11
Rated 2 out of 5
from Great Product bad interior options As with the whole Kwikset line, which I have used for four different homes this year the product is awesome. On this particular model though the interior door side product is limited to an ugly plastic gray colored mechanism cover with no options for high gloss gold or silver finishes. If you are looking for ugly go for this model.
Date published: 2014-12-23
Rated 5 out of 5
from Good Lock I have been using this lock for about 10 years. I wore off the numbers, and since the lock is guaranteed Kwikset sent me a new touch pad immediately. I am so used to the convenience of the touch pad, that I have to admit to having lost the keys. This is a great lock, and I have been very pleased.
Date published: 2015-04-22
Rated 5 out of 5
from Love not needing my key! I seem to misplace my keys a lot.This was easy to install (single woman) and my guests can enter without having a key. Easy to change the code when necessary. Plus my landlord still has a key to use if necessary so I don't need to update them with the new code when it is changed. Great value.
Date published: 2015-02-20
How do you remove the back cover to change the batteries
Hello Terry 147,Thank you for your interest in Kwikset model # 907-L03-SMT. To remove the cover, squeeze the sides of the bottom of the cover and lift outward. The link provided will guide you on how to remove the cover.http://s7d5.scene7.com/is/content/BDHHI/40486-02Thank you,Kwikset Support Team
Date published: 2016-02-04
bought a house with a powerbolt and no programing instructions. How do I change the number code required to operate the lock?
Hello Arlan Young,Thank you for your interest in Kwikset model # 907-L03-SMT. The provided link below will instruct on how to program the lock in step # 5http://s7d5.scene7.com/is/content/BDHHI/40486-02Thank you,Kwikset Support Team
Date published: 2016-02-04
How do I re-key to a new key?
Hello fuzzy,Thank you for your interest in Kwikset model # 907-L03-SMT. The following link provided will guide you on the rekeying steps needed to rekey your lock.http://s7d5.scene7.com/is/content/BDHHI/smartkeyThank you,Kwikset Support Team
Date published: 2016-01-29
i need help trouble shooting my powerbolt. I can lock it electronically but it wont unlock using the push buttons it makes the noise but the shaft doesnt retract ?
Hello Jerri 19,Thank you for your interest in Kwikset model # 907-L03-SMT. We apologize for the inconvenience you are experiencing with your lock. Please contact Kwikset technical support for troubleshooting at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-01-28
I have a door that is larger that the 2" Maximum. Is there an extender kit available for this lock?
Hello Brian C,Thank you for your interest in the Powerbolt Touchpad Electronic Deadbolt in Venetian Bronze model# 907 11P SMT. There is a thick door screw package available for this unit. It is model# 86129. This can be special ordered at the customer service desk of your local home improvement retailer. You can also contact Kwikset Consumer Service at 1-800-327-5625 for assistance in obtaining it.Thank you,Kwikset Support
Date published: 2016-01-22
Good day. Would you be able to supply me, with a accurate template for the Powerbolt please? I've tried the website, but unfortunately, they are all to small.
Hello jiggs2016,Thank you for your interest in the Powerbolt Touchpad Electronic Deadbolt model #907 15 SMT. We do have a template that we can mail you but we do not have one available to print out. Printing causes the dimensions to be off. Please contact Kwikset Consumer Support at 1-800-327-5625 to obtain the template.Thank you,Kwikset Support
Date published: 2016-01-21
Have Powerbolt, touchpad lock .Removed, cleaned,& lubed throw- reinstalled. Questions; Will it beep 3xs right after opening with pad & does green led "flash" every few sec.'s- I don't recall it doing this - when 1st installed.
Hello pudie dawg,Thank you for your interest in Kwikset model # 907-15-SMT. Kwikset will need to further trouble shoot the beeping. The green light means the lock is in the unlocked position. Please contact Kwikset technical support at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-01-18
had crazy malfunction opening by itself need replacement
Hello thadp831,Thank you for your interest in Kwikset model # 907-L03-SMT. Please open the door and test the lock to see if the unit unlocks automatically with the door open. If the door does not unlock automatically with the door open this could mean either the latch is hitting the side of the strike plate or the hole for the latch to extend into is not deep enough. If further assistance is needed regarding this matter please contact Kwikset technical support team at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-01-16