Answer I Am Trying To Manually Calibrate My Smart Device/Fob And Kevo Is Timing Out If you are using a smart device, make sure that you are reading the entire set of instructions on the calibration page of the mobile app and that Bluetooth is turned on. Keep the device within Bluetooth range during the entire manual calibration process. When performing the calibration touch sequence, make sure you have your smart device in your front pocket. For best results, stand at an extended arm's reach from the lock and align your pocket to establish a clear line with the lock.If you are using a Kevo fob, follow the same guidelines used for a smart device.If you continue to have trouble, remove and reinsert the Kevo's battery pack to cycle power. If you are still experiencing issues, please call Kevo support. Read More
Answer How many times can I re-key my lock? Unlimited amount of times. All you need is the Smarkey Security tool. Read More
Answer On my Smartcode Lever, the Kwikset button flashes red 10 times (beeping sound will only be heard if switch #3 is on) Replace batteries. Read More
Answer How do I add additional locks using the Kwikset App? Click here to view instructions. Read More
Answer On my Smartcode deadbolt or lever, the batteries drain within one day. The lock must be replaced. Contact Technical Support. Read More
Answer For my Kevo Convert, What Are The Different Kits Used For (A, B, And C)? What is Kit ‘A’ used for?Kit ‘A’ is used for compatible Kwikset and Weiser Deadbolts. It includes all required installation hardware for compatible deadbolts. What is Kit ‘B’ used for?Kit ‘B’ is used for compatible Baldwin Deadbolts. It includes all required installation hardware for compatible deadbolts.What is Kit ‘C’ used for?Kit ‘C’ is used for compatible Schlage Deadbolts. It includes all required installation hardware for compatible deadbolts.I mixed up the parts of my installation kits. Can you help?Use the Kevo Convert Parts in the Box as a guide to differentiate the parts. Read More
Answer How do I activate the screen on my door lock? To activate the screen on your door lock, please follow these instructions. Read More
Answer On my Home Connect 620, what should I do if my bolt jams, doesn’t lock/unlock smoothly, or the batteries need to be replaced often? A: Home Connect 620 may not have been ‘handed’ properly. (The ‘handing’ process tells the lock which direction to extend the deadbolt.) Home Connect 620 will automatically determine the bolt direction the first time it is powered up and after the first motorized operation. If you need to re-hand the lock, please see installation guide. A: Home Connect 620 might be jamming. Check that the bolt hole is at least 1” deep so the bolt fully extends. Check that the door closes properly so that when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame. Check that the mounting screws securing the exterior keypad are not over-tightened. Please see (link to warp door guide) for additional information. A: For new installations, please be sure to check that the lock was installed with the latch extended and in the lock position. Read More
Answer Do I Need To Calibrate The Kevo Fob With The Lock? While it is not necessary to calibrate the Kevo fob, it is recommended to do so for enhanced security purposes.The calibration process enables Kevo’s inside-outside security feature. When enabled, Kevo’s sensor helps prevent your door from being unlocked by unauthorized users while your Fob is inside your home.If the calibration results in a red flashing light ring at the end of the third touch sequence, then a poor calibration was performed. This could be due to where you are carrying your Kevo fob. You can accept a poor calibration, however accepting a poor calibration is not advised and could cause Kevo to be susceptible to unauthorized operation while your Kevo fob is inside of your home. If you continue to have calibration issues, please call Kevo support. Read More
Answer Can I manage user codes (add, edit, or delete) when I’m not home? The smartphone needs to be within Bluetooth range of the lock in order to manage user codes, edit lock settings, or download recent lock activity history. Read More
Answer Which routers are recommended for the Halo smart lock? The following routers are recommended for optimal battery performance: ASUS 3-In-1 Wireless Router (RT-N12) ASUS (RT-AC5300) ASUS (RT-AC1200) ASUS (SRT-AC1900 Google OnHub) Dlink DIR 600M- Cloud router DLink N150 DLink N300 DLink Exo AC1750 Dlink DIR816 Dual Band 2.4 and 5GHZ EERO Mesh Linksys EA6350 Wi-Fi Wireless Dual-Band+ Router with Gigabit & USB Linksys WRT1900AC Linksys N300 Linksys EA8300 Linksys WRT32X Medialink AC1200 Mi router 4 Dual Band 2.4 and 5GHZ Netgear R6700-100NAS Nighthawk AC1750 Smart Dual Band WiFi Router (R6700) Netgear WNR3500 v2 Netgear WNR3500L Netgear N600 Netgear Orbi Netgear AC750 Netgear Nighhawk Mesh X4S NetGear WGR614V10 Repeater- Mi Wifi repeater 2 Repeater - Mi Repeater Pro 300M Repeater - TP link wifi repeater WA850RE Synology RT2600AC TP-LINK TL-WR702N TP Link- AC1750 TP Link (450 Mbps wireless N Router TL-WR940N) Tenda N301 Tenda AC1200 The following routers are NOT RECOMMENDED as they may reduce battery life: DLink COVR-C1200 TP-Link Archer-C7 AC1750 Read More
Answer What are the switches and colors for my SmartCode deadbolt? Switch Function1 - Door lock status LED blinks every 6 seconds2 - Lock automatically re-locks door 30 seconds after unlocking. Disabled if no codes are programmed.3 - Audio4 - Not used.Color Lock StatusBlinking green - UnlockedBlinking amber - LockedBlinking red - Low batterySolid red - Door handing process did not work properly. Read More
Answer Can I set different access code schedules to control who and when guests have access to the Home Connect 620? Yes, the Home Connect 620 smart lock supports multiple schedule types that can be assigned to access codes. Please consult your home automation system for more information. Read More
Answer Will I be able to share eKeys like with Kevo? Aura doesn’t use the same cloud and Bluetooth design as Kevo and therefore doesn’t use eKeys. Read More
Answer When I try to lock the Home Connect 620 deadbolt, it makes noises but doesn’t lock. A: Home Connect 620 may not have been ‘handed’ properly. (The ‘handing’ process tells the lock which direction to extend the deadbolt.) Home Connect 620 will automatically determine the bolt direction the first time it is powered up and after the first motorized operation. If you need to re-hand the lock, please see installation guide. A: Home Connect 620 might be jamming. Check that the bolt hole is at least 1” deep so the bolt fully extends. Check that the door closes properly so that when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame. Check that the mounting screws securing the exterior keypad are not over-tightened. Please see (link to warp door guide) for additional information. A: For new installations, please be sure to check that the lock was installed with the latch extended and in the lock position. Read More
Web Page Halo Wi-Fi Enabled Smart Door Lock and Deadbolt for Front Doors | Kwikset The Kwikset Halo Wi-Fi enabled smart door lock and deadbolt enables entry or front door control from anywhere, and works using your home's existing internet router. Read More
Web Page Kwikset Smart Locks Application - Release Notes Kwikset Smart Locks Application - Release Notes Read More
Web Page Find Kwikset Distributor | Kwikset Locate Kwikset distributors or wholesalers near you for your specific door lock and door hardware needs. Read More
Web Page Antimicrobial Door Handles & Knobs with Microban Protection | Kwikset Discover the benefits of Kwikset door handle and hardware finishes with Microban antimicrobial protection to fight off harmful germs and bacteria. Read More
Web Page SmartCode 917 Support| Kwikset Choose the Smartcode917 products you own and click to go to its support page. Read More
Web Page Premis Touch Screen Smart Door Lock with Apple HomeKit Technology | Kwikset Securely control your door with the Kwikset Premis touch screen smart lock. Compatible with Apple HomeKit for access using the smartphone app, Siri commands or a code. Read More
Web Page Kwikset Smart Locks Application With the Kwikset Smart Lock App, you have complete control over your home security. With easy setup, you can instantly grant and withdraw access to your house with your mobile phone and Bluetooth technology. Read More