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On my Smartcode kepad deadbolt or lever, the keypad is unresponsive.

Keypad error test
Install a fresh set of batteries and turn switch #3 to the ON position. Test each button on the keypad (one at a time) and listen for a beep on each button press. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting.

Keypad lockout
If three incorrect codes were entered within one minute, the keypad will lock for 60 seconds.