Home / Support / Answers

 Kevo Will Only Unlock Or Lock When I Hold My Device Very Close To The Deadbolt – What’s Wrong?

Kevo learns where you keep your device on you. If you keep your device consistently close to the lock it will learn this location and you may experience that its activation range is close to the lock. If you would like to change that and ‘relearn’ the activation range you can do the following:

1. Remove the interior cover
2. Quickly push the “B” (Positioning Technology) button once – do not hold. You will see a green flash, confirming that you are resetting the activation range.
3. Perform the calibration steps (10locks/unlocks) as outlined in the interactive guide.