Handing can be redone by removing the battery pack, holding the program button for 10 seconds then reinserting the battery pack and then pressing the program button again
Read MoreDoor Handing is the process by which the Kevo Smart Lock determines whether the deadbolt faces the right or the left. Door handing instructions: 1. Remove the battery cover. 2. Remove the battery pack from the lock. 3. While holding the Program button, reinsert the battery pack, then release the Program button. 4. Press the Program button once more, and the lock will go through the door handing process. The bolt will drive excessively in both directions. After the handing process is complete, Kevo Smart Lock will beep if sound is turned on. 5. Reinstall the battery cover.
Read MoreHow to set a locking and unlocking direction? To activate the screen, touch screen with palm or back of hand until digits illuminate. While the door is OPEN and UNLOCKED, activate the screen. Enter the following code to teach the lock the orientation of the door: Enter your programming code. Press enter arrow. You will hear one beep. Press 0. Press enter arrow. The latch bolt will extend and retract. If successful, you will hear 2 beeps. If unsuccessful, you will hear 3 beeps. If batteries are low, you will hear 10 beeps. If unsuccessful, make sure the door is unlocked and that you are using a fresh set of batteries. If successful, activate the screen. Press the Lock symbol. The latch bolt will extend to lock. Activate the screen. Touch the random digits that appear (this is a security feature that ensures fingerprints are spread around the entire screen). Enter the default User Code (1-2-3-4), then press the Lock symbol. The door will unlock.
Read MoreSet Locking and Unlocking Direction What is the location of the latch? For left-Locking Latch (If bolt goes left): Press and release PROG. You will hear 2 long beeps. Press lock button Press 1-2 button Press PROG. You will hear 1 long beep. If not, repeat the process from step A. For right-Locking Latch (If bolt goes right): Press and release PROG. You will hear 2 long beeps. Press lock button Press 5-6 button Press PROG. You will hear 1 long beep. If not, repeat the process from step A.
Read MoreIf needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door. 1. Remove battery pack. 2. Press and HOLD the program button while reinserting the battery pack. Release button once battery pack is installed. The status LED will flash red and green. 3. Press the program button once more. 4. The latch bolt will extend and retract to learn the orientation of the door. The Status LED will indication success or failure Success: flashes green Failure: flashes red
Read MoreOn the interior side of the lock where the program button is located, there is a jumper that will change the direction of the door. The peg comes off and will either cover the ""A"" and ""B"" or the ""B"" and ""C"". The link below on page # 6 illustration #4 will guide you on how to change the direction of the door. Click here.
Read MoreThe SmartCode is reversible and can be installed on both left and right hand doors. (1) Hold LOCK button on keypad while (2) inserting the battery pack into the interior. The lock will automatically sense the handing of the door and will extend & retract deadbolt latch. Two beeps will sound in approximately 30 seconds to confirm successful installation.
Read MorePerform the automatic door handing process 1. Remove the interior cover and battery pack 2. Make sure the door is open, and insert the battery pack. 3. After a few seconds, the latch bolt will retract and extend on its own to learn the orientation of the door. This is called the door handing process, and it is crucial to lock operation. Once the door handing process is complete, the touchscreen will indicate success or failure: Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern 4. If the touchscreen indicates a failure, attempt this procedure again. If the door handing process is still unsuccessful after a second attempt, consult the Programming and Troubleshooting Guide on the SmartCode 915. Perform the manual door handing process If needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door 1. Remove battery pack. 2. Press and HOLD the Program button while reinserting the battery pack. Release button once battery pack is installed. The status LED will flash red and green. 3. Press the Program button once more. 4. The latch bolt will extend and retract to learn the orientation of the door. Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern
Read MoreFour possible issues: 1. The door handing process was not performed correctly. Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own. 2. The mounting plate is placing tension on the torque blade. For 913 - See page 10 here. For 914 - See page 10 here. For 915 – See page 12 here. For 916 – See page 12 here. 3. The latch and strike are misaligned, causing the latch to bind. If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online 4. The keypad is unresponsive. Make sure switch #3 is on. Use a fresh set of batteries and perform the door handing process. If the latch does not extend or retract, and the lock does not beep, press each individual key on the keypad (one at a time) and listen for beeping sound. If no beeping is heard, this is a keypad error. Contact Technical Support for further troubleshooting.
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