How to re-key your SmartKey Security™ locks?

Prepare your door. Make sure you lock is installed on your door and that your door is all the way open. If you have a deadbolt, make sure it is in the locked potion. If you have a knob or lever, make sure it is in the locked position. Ensure your door cannot close on its own, or that you have another way to enter you home. Insert current key. Insert the key that currently operates your lock. Rotate the key 90 degrees clockwise. Insert the SmartKey tool fully and firmly into the SmartKey hole. You make feel the tool click instead the lock. Remove the SmarKey tool. Remove the current key. Insert the new key you wish to use with the lock. Make sure your key is FULLY inserted. The edge of the key touches the indent in the cylinder face. Without pushing or pulling the key, rotate it 180 degrees counter-clockwise. Then rotate they key 180 degrees clockwise. Pull the key to make sure it will NOT come out in this position. Rotate the key 90 degrees counter-clockwise, back to the starting position. Remove your new key. You have successfully re-keyed your lock. Video How to Re-Key Your SmartKey Lock

My key won't rotate with the key used during re-keying, what should I do?

If your cylinder will not rotate with the key used during re-keying, your cylinder has become misprogrammed. A common reason for misprogramming is that they key was not fully inserted during re-keying. Another common reason is that they key was accidentally pulled while rotating to the home position. It’s also possible that the key was pushed in, up, or down while rotating back to the home position. The following video will help you: Video 3 Simple Steps to Fix Misprogrammed SmartKey Cylinder

My lever falling off, how do I fix this?

If you are experiencing the lever falling off, the set screw is still in the shaft. If you remove the lever and on one side of the shaft there is a hole and the other side there is a silver button. That silver button is the set screw. Place the lever back on to the shaft, using a 3/32 hex wrench tighten the screw through the lever and shaft.

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Products

Burbank Push Button Lever - Bed/Bath

Burbank Push Button Lever - Hall/Closet

Burbank Push Button Lever - Keyed - with Pin & Tumbler

Burbank Push Button Lever - Pull Only

Burbank Push Button Lever - Storeroom

Carson Push Button Lever - Bed/Bath

Carson Push Button Lever - Hall/Closet

Carson Push Button Lever - Keyed - featuring SmartKey

Carson Push Button Lever - Keyed - with Pin & Tumbler

Carson Push Button Lever - Pull Only

Carson Push Button Lever - Storeroom

Kingston Push Button Lever - Bed/Bath

Kingston Push Button Lever - Hall/Closet

Kingston Push Button Lever - Keyed - featuring SmartKey

Kingston Push Button Lever - Keyed - with Pin & Tumbler

Kingston Push Button Lever - Pull Only

Palmina Push Button Lever - Bed/Bath

Palmina Push Button Lever - Hall/Closet

Palmina Push Button Lever - Left Handed - Keyed - featuring SmartKey

Palmina Push Button Lever - Pull Only

Palmina Push Button Lever - Right Handed - Keyed - featuring SmartKey

Metal Interconnect - 660 Deadbolt with Kingston Keyed Lever - with Pin & Tumbler

Metal Interconnect - 780 Deadbolt with Commonwealth Keyed Lever - featuring SmartKey

Metal Interconnect - 780 Deadbolt with Commonwealth Keyed Lever - with Pin & Tumbler

Metal Interconnect - 780 Deadbolt with Hancock Keyed Knob - featuring SmartKey

Metal Interconnect - 780 Deadbolt with Hancock Keyed Knob - with Pin & Tumbler

Metal Interconnect - 780 Deadbolt with Kingston Keyed Lever - featuring SmartKey

Metal Interconnect - 780 Deadbolt with Ladera Keyed Lever - featuring SmartKey

Metal Interconnect - 780 Deadbolt with Tustin Keyed Lever - featuring SmartKey

Metal Interconnect - 780 Deadbolt with Tustin Keyed Lever - with Pin & Tumbler

Metal Interconnect Knobs - Key Control Deadbolt with Hancock Passage Knob

Metal Interconnect Levers - 660 Deadbolt with Kingston Passage Lever

Metal Interconnect Levers - Interior Pack Kingston Passage Lever

Metal Interconnect Levers - Interior Pack Ladera Passage Lever

Metal Interconnect Levers - Key Control Deadbolt with Commonwealth Passage Lever

Metal Interconnect Levers - Key Control Deadbolt with Kingston and Ladera Passage Lever

Metal Interconnect Levers - Key Control Deadbolt with Kingston Passage Lever

Metal Interconnect Levers - Key Control Deadbolt with Ladera Passage Lever

Metal Interconnect Levers - Key Control Deadbolt with Tustin Passage Lever

Answers

How to re-key your SmartKey Security™ locks?

My key won't rotate with the key used during re-keying, what should I do?

What type of key can I use to re-key?

How many times can I re-key my lock?

During re-key process, the new key came out during test procedure

My key only turns one direction after re-keying.

My key pulls out in any directions after re-keying.

My lever falling off, how do I fix this?

How do I tighten the screws for my lever that has concealed screws?

Documents

Kevo Troubleshooting Guide

Printable Installation & User Guide

Videos

Kevo Gen 2 Smart Lock Installation

Kevo Smart Lock 2nd Gen Unboxing Video

Kwikset SmartKey Troubleshooting: 3 Simple Steps to Fix Misprogrammed SmartKey Cylinder

How to Re-Key a SmartKey Lock - Kwikset SmartKey Security™ Re-key Instructions

Kwikset SmartKey: How to Rekey Lock in 4 Easy to Follow Steps

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