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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Rated 5 out of
5
by
JASain from
Easy to install and operate
The one I purchased had a problem. I contacted the company and we tried a fix that did not work. I was promptly shipped a new one with no fuss or problem.
Date published: 2019-05-26
Rated 5 out of
5
by
Barndog from
Great convenience
Moving and had to have one at our new place. Works great and the Smartkey is a must!
Date published: 2019-05-24
Rated 5 out of
5
by
vjg from
Great for AiBNBs & Apartments!
Have 10 of these locks installed in house, apartments & AirBNB! Great locks - easy to program multiple codes in for guests etc.
Date published: 2019-05-13
Rated 5 out of
5
by
Joel W from
Easy install!
This model was a replacement for one I had that was not working correctly. It is awesome! Very good save Kwikset!
Date published: 2019-05-10
Rated 5 out of
5
by
Geo28 from
Awesome Warranty
I have a powerbolt 2 as controled access for a common area laundry (high traffic area)in one of my rentals. It stopped working after 3 years. I called Kwikset warranty and after walking me through possible steps to fix it sent me a brand new one! Overall I think it's a pretty good lock and great customer service.
Date published: 2019-04-05
Rated 5 out of
5
by
TEC guy from
Easy set up instructions
This Powerbolt 2 is an upgrade from our previously used Powerbolt touchpad electronic lock. It looks and functions better that the original.
Date published: 2019-03-26
Rated 5 out of
5
by
Ollie from
Great Service
I had installed this deadbolt to have it locked up just a few days later. When I contacted customer service, they were quick to diagnose and determine I needed a new one. Quick and easy. It is why ALL my locks are Kwikset.
Date published: 2019-03-03
Rated 5 out of
5
by
ljsmom92 from
Love it!
I have had this look for over 4 years now and has been the greatest investment! I had to get something keyless because my kids kept losing their keys! This was a lifesaver!
Date published: 2019-02-25
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I restored the default settings, but it no longer works. All of the keys light up now it doesn't even beep when any buttons are pressed. I changed batteries, reassembled it, and restored default settings multiple times and nothing works. HELP!!
Asked by: Genie
Hello Genie,
We’re sorry to hear of the difficulty you are experiencing with your lockset. In order to provide the correct solution, we would need more information. Please contact Kwikset Consumer Service at 1-800-327-5625 for further assistance with your lockset and warranty support.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2019-07-12
When I get to the orientation programming, it gives me three red beeps no matter what I do.
I've followed the directions correctly. Fresh batteries. Before final assembly I had the knob Away from the door edge, and the torque bar horizontal.
Asked by: PhilipB
Hello PhilipB,
We’re sorry to hear of the difficulty you are experiencing with the handing process of your lockset. Please perform the door handing process with the door open. Check to be sure that the screws are not too tight on the interior. Loosen them a bit and see if that makes a difference. Please contact Kwikset Consumer Service at 1-800-327-5625 if further assistance is needed.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2019-07-09
I can't find the manual and don't remember how to set additional combinations for my Powerbolt 907-2-15S . Thank you.
Asked by: Patti47
Hello Patti47,
Thank you for taking the time to contact us. The instructions for adding, deleting user codes can be found in Step 8 on page 4 of the installation instructions provided below.
http://s7d5.scene7.com/is/content/BDHHI/pb2-installation-english
Please contact Kwikset Consumer Service at 1-800-327-5625 if further assistance is needed.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2019-07-09
Where I can find the instructions for SmartKey Re-Key
Asked by: Paga
Hello Paga,
Please visit the link from our website below for assistance with your inquiry.
https://www.kwikset.com/customer-support/how-to-center.aspx
For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Thank you,
Kwikset
Answered by: Kwikset Support Team
Date published: 2019-06-28
It. all the sudden quit unlocking the door. So I put in new batteries and as per the instructions on the inside lid which are hard to figure out. I cannot get it to work. The lock just stays over like it is locked? Help Coni
Asked by: Coni48
For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Answered by: Kwikset
Date published: 2019-06-26
How do I enter the second number on the pad? For example if I want to enter a 6 which is on the same key as 5.
Asked by: Scout7890
Hello Scout7890,
The lock doesn't recognise the numbers; it recognises the sequence in which the buttons are pressed.
Thank you,
Kwikset
Answered by: Kwikset Support Team
Date published: 2019-06-21
It will only let me get past the point of successfully setting a new code...then once it asks to test the new code I put it in the locked position and enter the new code but it beeps at me three times. What am I doing wrong? Please help!!
Asked by: Eash
Hello Eash,
This model will lock by pressing the lock button once and unlock by entering the user code followed by the lock button.
For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-06-04
Why do the numbers sometime flash red?
Asked by: Nick
The keypad will flash red if the door handing was not completed. Please complete the door handing steps located on the User guide.
Answered by: Kwikset
Date published: 2019-05-29