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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Rated 5 out of
5
by
Hmac4618 from
Quick replacement
I bought this touchpad deadbolt 5 months ago and it was a challenge from the beginning. I wasn’t sure what was wrong with it so I called Kwikset to find out how to reset it and come to find out it was a defective motor this whole time.
Kwikset was great and sent us a new lock right away. We installed the lock and it works so great! I had no idea that the other one was so messed up. So happy they were able to replace it since it was $100!
I would definitely purchase this again!
Date published: 2018-06-16
Rated 5 out of
5
by
SarahFrancesca from
Convenient and easy to re-code
I like that this lock has both keyed and electronic entry, as the batteries died on me due to a malfunction, and it wasn’t locked out. Kwikset replaced the malfunctioning lock without hesitation. I have two different kinds of electronic locks, and this one is significantly easier to re-code.
Date published: 2018-06-09
Rated 5 out of
5
by
cmgrentals from
Great product for doors with window panels
This is a great product for doors with window panels. The slim design fits perfect on the interior of the door!
Date published: 2018-05-01
Rated 5 out of
5
by
Borno35 from
Also so convenient and key option if fogey to change battery in a year.
Date published: 2018-04-06
Rated 5 out of
5
by
Richa4 from
Easy to install. So far, very reliable.
Lock is as expected , but customer service is superb. Available, knowledgeable, and quick to respond. First class support.
Date published: 2018-03-30
Rated 5 out of
5
by
MaureenH from
Love
Would highly recommend. Service is awesome product is quality
Date published: 2018-03-26
Rated 5 out of
5
by
WSmith from
Good replacement
Good replacement. Your company stands behind your produces. Thanks
Date published: 2018-03-05
Rated 5 out of
5
by
Bob T from
I purchased an electronic door lock at Lowes 5 years ago and recently found the power strap had worn through. Apparently a replacement was not available and Kwikset set a complete new unit. I believe this to be very a generous offer. Thank you Kwikset
Date published: 2018-02-16
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My door is 2&1/4 inches thick...what thick door kit do I use with Kwikset model # 907-2-15-SMT? Thank You.
Asked by: rxbob
Hello rxbob,
Thank you for your interest in Kwikset 907-2. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-06-15
Deadbolt is stuck in locked position. Will unlock with inside knob but returns to locked position as soon as you release the knob.
Asked by: jasonjqtp
Hello Jasonjqtp,
Thank you for your interest in Kwikset model # 907-2-11P-SMT. We apologize for the inconvenience. Kwikset covers their locks under a Limited Lifetime Warranty. Please contact Kwikset Consumer Service at 1-800-327-5625 for assistance in your lockset and qualifying warranty support.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-06-11
Just installed, door unlocked with turn piece away from the door and new batteries installed yet I get the three beeps when entering MC despite multiple attempts. Any advice? Thx
Asked by: Charleydarwin
Hello Charleydarwin,
Thank you for your interest in Kwikset Model: 907-2 11P SMT. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-05-14
CAN THIS DEVICE BE ADAPTED TO A LATCH RATHER THEN A DEAD BOLT TO ACCOMODATE A SLIDING DOOR?
Asked by: rugrat
Hello, rugrat,
Thank you for your interest in Kwikset Model: 907-2 15 SMT. This model cannot adapt to a gate latch. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-04-24
When hit lock it unlocks and unlocks when you hit lock.
Asked by: JCTN
Hello JCTN,
Thank you for your interest in Kwikset Model: 907-2 15 SMT. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-04-23
the batteries only last a day or two wjats wrong with the lock
Asked by: Odinsbeard117
Hello Odinsbeard117,
Thank you for your interest in Kwikset Model: 907-2 15 SMT. We apologize for the inconvenience. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-04-27
Can I turn the keypad beeps on/off?
Asked by: Michael1693
Hello Michael1693,
Thank you for your interest in Kwikset Model: 907-2 15 SMT. Perform this procedure to Mute the beeping sound heard during programming and normal operation. Repeat this procedure to Unmute the beeping sounds.
*Keep the door open and unlocked during programming.
Mastercode, Lock Button, "1", "5", Lock Button
For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-04-10
Is there any way I can make it so I have a deadlock from the inside along with the kwikset powerbolt2 electronic one on the outside?
Asked by: Mike8787
Hello Mike8787,
Thank you for your interest in Kwikset model # 907-2-3-SMT. We apologize for the inconvenience. This model is not compatible with an internal deadbolt. Kwikset currently does not manufacture a double cylinder electronic deadbolt.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-04-02