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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Rated 5 out of
5
by
Binka from
Love it!
I have this lock on my front door and love it. Wanted the same on my new security screen door. I don't have to carry my keys with me and that's a definite plus!
Date published: 2018-08-10
Rated 5 out of
5
by
Katie N from
Easy to use!
We loved this product so much we tell everyone we know to get one. Now I don't have to ever worry about me or my children being locked from the house. And no keys when I go jogging!
Date published: 2018-08-09
Rated 5 out of
5
by
Odgaard from
Convenient security
I have two of these and love them. I like the keyless entry feature.
Date published: 2018-08-06
Rated 5 out of
5
by
Bucgirl97 from
The only one we’ll use!
I purchased this a few years ago from Home Depot. Super simple installation for this single mom. Clear, precise instructions. Functionality superb!
Had an issue with the 1st and customer service was quick to respond and remedy the situation. Couldn’t have asked for a better experience
Date published: 2018-07-28
Rated 5 out of
5
by
Phillips from
Awesome
I bought this an we’re very please but it broke but they ship out and replacement the very next day no hassle at all very good equipment and awosome company too shop with . Thank you all very much . Greatly appreciated customer
Date published: 2018-07-11
Rated 5 out of
5
by
Hmac4618 from
Quick replacement
I bought this touchpad deadbolt 5 months ago and it was a challenge from the beginning. I wasn’t sure what was wrong with it so I called Kwikset to find out how to reset it and come to find out it was a defective motor this whole time.
Kwikset was great and sent us a new lock right away. We installed the lock and it works so great! I had no idea that the other one was so messed up. So happy they were able to replace it since it was $100!
I would definitely purchase this again!
Date published: 2018-06-16
Rated 5 out of
5
by
SarahFrancesca from
Convenient and easy to re-code
I like that this lock has both keyed and electronic entry, as the batteries died on me due to a malfunction, and it wasn’t locked out. Kwikset replaced the malfunctioning lock without hesitation. I have two different kinds of electronic locks, and this one is significantly easier to re-code.
Date published: 2018-06-09
Rated 5 out of
5
by
cmgrentals from
Great product for doors with window panels
This is a great product for doors with window panels. The slim design fits perfect on the interior of the door!
Date published: 2018-05-01
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Just bought my house and I need to change the code. No manuals were left in the house by the investors.can you give me simple instructions on how to change the existing code
Asked by: Goonies
Hello Goonies,
Thank you for your interest in Kwikset model # 907-2-11P-SMT. We apologize for the inconvenience. Please see the last page for instructions on how to Factory Reset on this model.
http://s7d5.scene7.com/is/content/BDHHI/pb2-installation-english
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-08-14
Is there a 5" latch for the Powerbolt 2 deadbolt?
Asked by: Tbyrd
Hello Tbyrd,
Thank you for your interest in Kwikset model # 907-2-15-SMT. We apologize for the inconvenience. Kwikset does manufacture a 5” deadbolt latch model # 82730 that can be purchased separately. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-08-13
How do I change the bolt orientation to a left handed door?
Asked by: Willis
Hello Willis,
Thank you for your interest in Kwikset model # 907-2-11P-SMT. We apologize for the inconvenience. Please perform the door handing process per step 9 of the installation instructions provided below.
http://s7d5.scene7.com/is/content/BDHHI/pb2-installation-english
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-08-13
Just installed and tried to do the step where the lock learns the orientation of the bolt. Get no response at all, no motor, no beep, no green and no red lights. I enter the code 0000 - Lock button - 0 - Lock button. What am I doing wrong?
Asked by: name
Hello Name,
Thank you for your interest in Kwikset model # 907-2-11P-SMT. We apologize for the inconvenience. To properly provide the correct solution, further troubleshooting is needed. Kwikset covers their locks under a Limited Lifetime Warranty. Please contact Kwikset Consumer Service at 1-800-327-5625 for assistance in your lockset and qualifying warranty support.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-08-09
I just installed this today. Everything installed fine, followed the steps to set a new passcode it signaled it was successful....when we push the lock it locks however when we enter the new code to unlock it will not unlock. Have reset several times.
Asked by: jj63
Hello jj63,
To unlock this model you need to enter the user code followed by the lock button. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-07-23
Does the power bolt 2 work with Zwave technology?
Asked by: Candice
Hello Candice,
No. This model does not have Home Connect compatibility.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-07-20
I purchased this Kwikset power bolt 2 and why this did not come with the drive in latch for the deadbolt lock is beyond me. I spent nearly $100.00 and now i hve to order drive in latch for the lock, that seems silly.
Asked by: Barry Applebaum
Hello Barry Applebaum,
This model comes with a latch that has a removable faceplate. For assistance in troubleshooting your product and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-07-17
I've lost my instruction manual...How do I change the passcode? Can you give me easy directions to reprogram both locks?
Asked by: Blackwell
Hello Blackwell,
For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-07-16