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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Rated 5 out of
5
by
ske from
power bolt 2
had the power bolt 1 . the power bolt 2 is definitely better. love this one
Date published: 2018-09-11
Rated 5 out of
5
by
Papa Jack from
Top Notch
This is a superb lock that installs with little skill and is simple to program. I installed one in my daughter's home and it performed so well that I now have 3 installed in my own home.
I recommend it to anyone who needs a secure dead bolt that can be programed for multiply users with different codes as well as a once access for someone who does not need regular access.
ALL IN ALL IT IS A GREAT LOCK
Date published: 2018-09-02
Rated 5 out of
5
by
FrankFRank from
Excellent product. Replaces prior Kwikset electronic that gave out. Installed quickly. BUT - the written instructions were not clear. Had trouble setting personal code. Telephone help is definitely non-existing. Couldn't get thru and did not return calls. Had no trouble getting replacement on a 15 year old lock!
Date published: 2018-09-01
Rated 5 out of
5
by
Binka from
Love it!
I have this lock on my front door and love it. Wanted the same on my new security screen door. I don't have to carry my keys with me and that's a definite plus!
Date published: 2018-08-10
Rated 5 out of
5
by
Katie N from
Easy to use!
We loved this product so much we tell everyone we know to get one. Now I don't have to ever worry about me or my children being locked from the house. And no keys when I go jogging!
Date published: 2018-08-09
Rated 5 out of
5
by
radiojack from
Quality product
Very pleased with this lock. It was easy to install and we really like the features. The only complaint we had was the cover over the batteries was very tight and I'm not looking forward to replacing the batteries and having to get that cover back off.
Date published: 2018-08-07
Rated 5 out of
5
by
Odgaard from
Convenient security
I have two of these and love them. I like the keyless entry feature.
Date published: 2018-08-06
Rated 5 out of
5
by
Bucgirl97 from
The only one we’ll use!
I purchased this a few years ago from Home Depot. Super simple installation for this single mom. Clear, precise instructions. Functionality superb!
Had an issue with the 1st and customer service was quick to respond and remedy the situation. Couldn’t have asked for a better experience
Date published: 2018-07-28
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I have a powerbolt 2. It is about 6 months old. Last week it stopped locking & unlocking the deadbolt. The deadbolt functions manually, but just beeps twice when UC's or the LB are used. I have tried resetting the lock, but only changing the MC functions.
Asked by: Ortus
Hello Ortus,
We apologize for the inconvenience. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-09-14
There’s no torque blade Included with exterior assembly of this Power bolt 2. Do I have to exchange the entire lock or can Kwikset send a torque blade? Very annoyed.
Asked by: Layla77
Hello Layla77,
We apologize for the inconvenience. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-09-06
Ordered this on amazon but I need the drive in latch? How can I get this
Thanks
Asked by: Rach1994
Hello Rach1994,
For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-09-05
How do you change the batteries?
Asked by: bmullenix
Hello bmullenix,
Please follow the general steps below to remove and replace your batteries depending on the model.
How to remove the cover –
1. Remove the three screws to the left right and bottom of the lock using either a Phillips head screwdriver or a 3/32 Allen Wrench if the installer had used the tamper-proof screws.
2. If there are no screws present, please just remove top portion by grabbing the cover from the sides and lifting up before pulling the cover off.
How to remove/install batteries-
1. Remove the three screws to the left right and bottom of the lock using either a Phillips head screwdriver or a 3/32 Allen Wrench if the installer had used the tamper-proof screws. If there are no screws present, proceed to step 2.
2. Remove the full battery cover (this may include the finished thumb turn portion) to gain access to the battery holder.
3. Remove the battery holder from the lock. This piece will have the word “Door” written on it with an arrow on either side pointing at the door.
4. Replace the batteries with 4 good quality Alkaline AA batteries.
5. Replace battery pack in the lock.
If you need further assistance, please call us at 1-800-327-5625(LOCK) and we will be happy to guide you.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-09-04
Can I silence the beeping of the keys?
Asked by: Beeping is loud
Hello Beeping is loud,
To mute the audio please follow below.
1. Press program button once.
2. Press button A once.
3. Press button 5-6 multiple times if needed to reach the desired state.
4. Press the lock button once.
For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-09-01
my lock is not working, it makes a few attempts and it stays open flashing red, I have to move inside so that it works, it seems to screw. How do I adjust?
Asked by: Luciano
Hello Luciano,
For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-08-30
I rekeyed my lock and now all the lock will do is spin all the way around when I use the key. I have tried multiple times to reset even with other keys but I have had no luck at all.
Asked by: Dadtotwins
Hello Dadtotwins,
Thank you for your interest in Kwikset model # 907-2-15-SMT. We apologize for the inconvenience. The key cylinder must be removed and can be taken to any home improvement store along with the Kwikset key you would like to use in the lock. The lock department will have a reset cradle that they can put the cylinder and the key into the cradle and reset the lock to the key. If this does not correct the issue, please call us at 1-800-327-5625 for additional troubleshooting and warranty support.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-08-23
We recently moved and now have installed with house but lost last key. I want to change it to the new key we have now. How can i do that?
Asked by: Jealousy
Hello Jealousy,
Thank you for your interest in Kwikset model # 907-2-11P-SMT. We apologize for the inconvenience. To replace lost keys, you can have another Kwikset keys randomly cut. Take the cylinder out of the unit and have the lock department at your local home improvement store use the resetting cradle to read the newly cut key to your lock.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-08-22