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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Rated 5 out of
5
by
Ollie from
Great Service
I had installed this deadbolt to have it locked up just a few days later. When I contacted customer service, they were quick to diagnose and determine I needed a new one. Quick and easy. It is why ALL my locks are Kwikset.
Date published: 2019-03-03
Rated 5 out of
5
by
ljsmom92 from
Love it!
I have had this look for over 4 years now and has been the greatest investment! I had to get something keyless because my kids kept losing their keys! This was a lifesaver!
Date published: 2019-02-25
Rated 5 out of
5
by
Mouse43449 from
Replacement
I bought it years ago and worked great. Then it just stopped. Call about lifetime warranty. Took a few pictures. Got replacement. Thank you for standing behind your product.
Date published: 2018-10-25
Rated 5 out of
5
by
ske from
power bolt 2
had the power bolt 1 . the power bolt 2 is definitely better. love this one
Date published: 2018-09-11
Rated 5 out of
5
by
Papa Jack from
Top Notch
This is a superb lock that installs with little skill and is simple to program. I installed one in my daughter's home and it performed so well that I now have 3 installed in my own home.
I recommend it to anyone who needs a secure dead bolt that can be programed for multiply users with different codes as well as a once access for someone who does not need regular access.
ALL IN ALL IT IS A GREAT LOCK
Date published: 2018-09-02
Rated 5 out of
5
by
FrankFRank from
Excellent product. Replaces prior Kwikset electronic that gave out. Installed quickly. BUT - the written instructions were not clear. Had trouble setting personal code. Telephone help is definitely non-existing. Couldn't get thru and did not return calls. Had no trouble getting replacement on a 15 year old lock!
Date published: 2018-09-01
Rated 5 out of
5
by
Binka from
Love it!
I have this lock on my front door and love it. Wanted the same on my new security screen door. I don't have to carry my keys with me and that's a definite plus!
Date published: 2018-08-10
Rated 5 out of
5
by
Katie N from
Easy to use!
We loved this product so much we tell everyone we know to get one. Now I don't have to ever worry about me or my children being locked from the house. And no keys when I go jogging!
Date published: 2018-08-09
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If key to door is lost is there a way to. rekey the lock?
Asked by: MJane07
Hello MJane07,
Thank you for taking the time to contact us. For lost keys, you can remove the cylinder out of the deadbolt and have the lock department at your local home improvement store use the resetting cradle to read the newly cut key to your lock.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2019-03-14
Where do I locate master code ?
Asked by: Patrealtor
Hello Patrealtor,
To change the Programming Code which is the Master Code, you enter 0000, Lock Button, 7, Lock Button, New PC, Lock Button
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-03-13
When returing home using the code we programmed to enter it works but when we close the door and turn the lock it beeps 3 times. Is there something wrong with the lock?
Asked by: Brendalee
Hello Brendalee,
This means the door handing steps were not performed when the user code was programmed. For assistance with your lockset and qualifying warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-03-11
Hello: We just moved to a house that have Powerbolt2 Touchpad keyless. I reset all previous codes, and made a new user code. I need to reset the MC and because I tried too many times it doesn't let me change it. Need help ASAP Thanks
Asked by: DDiaz
Hello DDiaz,
You will need to reset the lock and start from the beginning. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-03-04
Hello, Are any of your smart keyless entry deadbolts waterproof? I need to use this on an outdoor application. Thanks!
Asked by: Rchan
Hello Rchan,
The interior side is designed for exterior use and should be undercover protected from the elements. The exterior can be installed on an outside door but not be exposed to direct weather.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-02-28
I can't get this to program. Is there a phone number I can call?
Asked by: Lebe
Hello Lebe,
For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-02-21
I tried to lock it and it only locked halfway and stuck. Now it sticks halfway every time we try to lock or unlock it. Also when we operate it manually it sticks with a "click" halfway and we have to put more pressure to open or close it. Had since April
Asked by: Nick from Salem
Lock it with the keypad, it should reset itself.
Answered by: Kyle blev
Date published: 2019-02-22
What kind of battery does this need?
Asked by: Kimberly
Hello Kimberly! Great question! This deadbolt uses 4 AA batteries.
Answered by: Franco
Date published: 2019-02-20