You may reset the lock by pressing the Premis Button “A” on the back panel for 20 seconds. This method will bring the lock to factory default condition but not trigger the handing process.
Read MoreA factory reset will delete all codes associated with the lock. 1. Make sure the door is open and unlocked. 2. Press and hold the program button for 30 seconds using the SmartKey tool or a paper clip. You will hear one long beep. 3. Press and release the program button. You will hear one short beep. 4. Test with an existing User code, the lock should not work.
Read MoreFor your convenience, we've created an easy to follow interactive guide on how to perform a factory reset. If you wish to reset your Kevo, press and hold down the reset button for 10 seconds until the lock beeps and the lock face LEDs flash red.Note: You will need to re-enroll your Owner phone and fobs, and you will need to resend eKeys to your Kevo users. Your eKeys never expire, so you will still be able to send them after a reset.Smart devices:After a system reset, you will need to re-enroll and calibrate your Owner phone. You will still be able to send eKeys to anyone who previously had an active eKey at the time of reset.Fobs:After a system reset, all fobs will need to be re-enrolled and calibrated.Press and release the fob’s enroll button. The fob’s LED will begin to blink green.Press and release the Program buttonHold the fob close against the back panel. The fob’s LED will begin to blink faster. When it turns solid green, the fob is successfully enrolled.Bring your fob and standard key outside with you and test to make sure that Kevo is communicating with your fob to lock and unlock. If the fob will be used frequently in your Kevo system, it is highly recommended that you perform the calibration process for added security.
Read MoreThis procedure will delete all User Codes associated with the lock, and the default Programming Code (0-0-0-0) and User Code (1-2-3-4) will be restored. 1. Make sure the door is open and unlocked. Press and hold the Reset button for 5 seconds, until you hear 3 long beeps. 2. Enter the default Programming Code (O-O-O-0). 3. Press enter arrow. You will hear one beep. 4. Press 0. 5. Press enter arrow. The latch bolt will extend and retract to learn the orientation of the door. If successful, you will hear 2 beeps. If unsuccessful, you will hear 3 beeps (make sure the door is open and unlocked and that you are using a fresh set of batteries). 6. Test the lock: Activate the screen. With the door open and unlocked, press the Lock symbol. Make sure it locks the door. 7. Test the default User Code: Activate the screen. Touch the random digits that appear. Enter the default User Code (1-2-3-4), then press the Lock symbol. Make sure it unlocks the door. The default Programming Code is 0-0-0-0. It is recommended that you change it to a code of your own. The lock is pre-programmed with a default User Code of 1-2-3-4. It is recommended that you delete this code.
Read MoreHow to Reset the Lock1. Make sure the door is open and unlocked.2. Press PROG -(for 30 seconds). You will hear 1 long beep.3. Release PROG button4. Press PROG again.5. You will hear 3 long beepsNote: To use the lock, you will have to go through the door handing process and add User Codes.
Read MoreResetting the unit:1. Remove batteries.2. Push program 3 times.3. Push all the buttons on keypad in sequence.4. Push the lock button.
Read MoreHow to restore default settingsThis procedure will delete all User Codes associated with the lock, and the default Mastercode (0-0-0-0) and User Code (1-2-3-4) will be restored.1. Make sure the door is open and unlocked. Press and hold the Reset button for 5 seconds, until you hear 3 long beeps.2. Enter the default Mastercode (O-O-O-0).3. Press the lock button. You will hear one beep.4. Press 0.5. Press the lock button. The latch bolt will extend and retract to learn the orientation of the door. If successful, the keypad will flash green and you will hear 2 beeps. If unsuccessful, the keypad will flash red and you will hear 3 beeps (make sure the door is open and unlocked and that you are using a fresh set of batteries).6. Test the lock: With the door open and unlocked, Press the lock button. Make sure it locks the door.7. Test the default User Code: Enter the default User Code (1-2-3-4), then press . Make sure it unlocks the door.The default Mastercode is 0-0-0-0. It is recommended that you change it to a code of your own. The lock is pre-programmed with a default User Code of 1-2-3-4. It is recommended that you delete this code.
Read MoreFactory ResetA factory reset will restore the lock to factory default settings and if the lock is paired to a smart home it will remove the lock from your smart home system. 1. Remove battery pack.2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red.3. Press the Program button once more. When the LED flashes green and you hear two beeps, the lock has been reset.4. Perform the door handing process again to teach the lock the orientation of the door. 5. IF LOCK IS A HOMECONNECT LOCK: Perform the inclusion process again to add the lock back into your network and controller.
Read MoreFactory ResetA factory reset will restore the lock to factory default settings and if the lock is paired to a smart home it will remove the lock from your smart home system. 1. Remove battery pack.2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red.3. Press the Program button once more. When the LED flashes green and you hear two beeps, the lock has been reset.4. IF A SMART LOCK PRODUCT: Pair the lock with your smart home system5. Add user codes to your lock.
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