Answer How do I program my SmartCode 913 lock? 1. Open the door. 2. Remove battery cover. 3. Press the program button once. 4. Enter new user code. 5. Press lock button. 6. If programming is successful the keypad will flash green once, and you will hear one beep. Read More
Answer On my Smartcode Deadbolt, the deadbolt latch does not extend or retract on its own during the door handing process. Four possible issues: 1. The door handing process was not performed correctly. Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own. 2. The mounting plate is placing tension on the torque blade. For 913 - See page 10 here. For 914 - See page 10 here. For 915 – See page 12 here. For 916 – See page 12 here. 3. The latch and strike are misaligned, causing the latch to bind. If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online 4. The keypad is unresponsive. Make sure switch #3 is on. Use a fresh set of batteries and perform the door handing process. If the latch does not extend or retract, and the lock does not beep, press each individual key on the keypad (one at a time) and listen for beeping sound. If no beeping is heard, this is a keypad error. Contact Technical Support for further troubleshooting. Read More
Answer On my Smartcode Deadbolt, the Lock button does not lock the door. No user codes are programmed. If there are no codes in the lock, the lock button will not lock the door. Program at least one user code and test the Lock button again. The door handing process was not executed. Perform the door handing process, following the instructions inside the installation guide. The battery is too low to lock the door. This is indicated by the keypad flashing red three times with three beeps. Remove the batteries and replace with a fresh set. The mounting plate is placing tension on the torque blade. The clutch is disengaged. For 913 - See page 10 here. For 914 - See page 10 here. Read More
Web Page Electronic Deadbolt | Keyless Entry Deadbolts | Kwikset SmartCode | Kwikset Locks Electronic keyless entry deadbolt door locks with digital keypads by Kwikset let you stop worrying about keys. Upgrade to a more convenient, more controllable keyless entry deadbolt lock with SmartCode Signature Series. Read More