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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Rated 5 out of
5
by
rojen0911 from
I love this handle set!
I wanted to replace my old handle set, and found this set at Lowe's. I removed the old set and replaced it with this one. I especially appreciated the easy re-keying feature.
I ran into an issue with one of the kick-plates-- I needed a larger one than that in the package-- and called the 800 number. The person I spoke to got me hooked right up with what I needed and I soon had it shipped free, to my door. The person I spoke to was nice, friendly, knowledgeable, and very easy to work with.
Date published: 2019-05-15
Rated 5 out of
5
by
Sam54 from
Very good product
I bought this a couple of years ago and recently had issue with the handle. Kwikset replaced the handle in a very expeditious manner. Very pleased,
Date published: 2019-05-09
Rated 5 out of
5
by
MamaMermaid15 from
Beautiful Set!
This compliments my home so well. I’m also greatful for the single cylinder! We live in a nice Cul-de-sac, so I don’t worry about someone trying to break in. But if they tried, it’s dead bolted and I love it. As a mom of two toddlers, getting in the house fast is a goal. It functions so well and customer service is amazing with Kwikset!!
Date published: 2019-04-04
Rated 5 out of
5
by
Al Saldana from
Lifetime Warranty
We purchased this front door entry lock when we updated our home because we've had such good service from the Kwikset products that we've used in two of our homes. And based on past experience, we didn't expect to have anything fail... but when this unit developed a problem, Kwikset was "kwik" to provide us with a replacement. In today's world, their willingness to honor their promise validated our trust in them and definitely won our continued support.
Date published: 2019-03-17
Rated 5 out of
5
by
BBBBBB from
Beautiful set!
I have the exterior on both double French doors and the interior deadbolts and lever handles. They are beautiful. The service from Kwikset is the best! the gentleman that helped me I will ever be so grateful to! THANK YOU for being so amazing and helping me find everything I needed. I LOVE IT!
Date published: 2019-03-01
Rated 5 out of
5
by
Brian1988 from
Beautiful lockset
Purchased this set a few months ago and installed it this past week. I purchased it from a resale store that sells returned goods from large retailers. It was missing a few parts. I called Kwikset. They sent me the replacement parts at no cost to me. They were a pleasure to work with from start to finish
Date published: 2018-10-15
Rated 5 out of
5
by
BDD from
Great Value
Replaced a front door handleset with this. Looks and works great. Easy installation. Good value. Lifetime warranty.
Date published: 2018-06-16
Rated 5 out of
5
by
QB7 from
Great Handleset
Great lock and EXCELLENT customer service. The re-key feature is easy to use.
Date published: 2018-02-13
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I have this set installed. Is it possible to replace the Polo style knob with a Lido style lever handle?
Asked by: Viccast
Hello Viccast,
Yes, the interior pack model number is 604 single cylinder and the option for the Lido, Tustin, Balboa, Delta, Dorian, Ladera lever handles are compatible. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-06-11
I just bought this product from Home Depot and my deadbolt lock will not turn. It almost seems as if I was sent the wrong key or the cylinder has already been re-keyed to a different key. How to I fix this?
Asked by: bjs438
Hello bjs438,
For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-06-03
I have several kwikset handles and deadbolts that were installed on my house which I purchased new in July 2014. The exterior parts of the handles and deadbolts are corroded with what appears to be rust. Should that happen and if I purchase replacements
Asked by: WayneJ
Hello WayneJ,
For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-05-13
What are the model numbers for matching interior handles that attach to the Belleview Double Cylinder Handleset? I'm looking for knob or handle style.
Asked by: Peter Fun
Hello Peter Fun,
The interior pack model number is 604 single cylinder and the optional knob/lever. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-04-17
HOW CAN YOU TELL A SINGLE CYLINDER FROM A DOUBLE CYLINDER HANDSET FROM AN EXTERNAL VIEW?
Asked by: TONYF
Hello TONYF,
A single cylinder is keyed on the exterior only and the double cylinder is keyed on both the exterior and interior.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-04-09
It's OK for 5 plus years but all of sudden, I can not open my door. Like it is not a right key anymore, can not turn. What should I do?
Asked by: Terry TT
Hello Terry TT,
For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-04-04
Does this inactive handset come with both interior and exterior pieces?
I recently got a double door and there were holes drilled on both the active and inactive sides.
Asked by: jadams7534
Hello jadams7534,
Per the item description, this is the exterior only. The interior pack for the functional handle is Kwikset model #604 and #606 for the dummy side handle with choice of desired knob or lever options, finish and handing if needed.
For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Thank you,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-03-27
Does this come with an inside door knob and inside blank deadbolt?
Asked by: pzeye
Hello pzeye,
Thank you for taking the time to contact us. Model # 699BW-LIP-3 is the exterior trim only. The model # 606 and choice of Abbey, Cameron, Circa, Hancock, Laurel, Aliso, Cove, Polo and Tylo knobs are available to order for the interior trim. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2019-02-27