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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Rated 5 out of
5
by
QB7 from
Great Handleset
Great lock and EXCELLENT customer service. The re-key feature is easy to use.
Date published: 2018-02-13
Rated 5 out of
5
by
Neil from Orlando from
Great product and customer service
My home came with a kwikset handleset. I have had it since 11 years. Recently the latch broke and I dropped an email to their warranty service will all details. They were quick to respond and mailed me a replacement latch that i was easily able to put in. I highly recommend this product due to its durability and great customer service.
Date published: 2018-01-23
Rated 5 out of
5
by
randiwolf from
Product stopped working correctly after many years of use. Called Kwikset and they stood behind their 100% warranty. Sent me a brand new set quickly. Very pleased!!
Date published: 2018-01-17
Rated 5 out of
5
by
gas79 from
a totally positive experience
The item was exactly as listed and was shipped surprisingly quickly. Installation was easy and quick. I definitely recommend this product and the vendor.
Date published: 2018-01-05
Rated 5 out of
5
by
Jorge01 from
Nice product, functions great
This is a great product. Easy to install and looks and works great.
Date published: 2017-12-06
Rated 5 out of
5
by
Denise 169 from
Nice looking easy to install
Love it so classy , makes front door have class. Easy to install.
Date published: 2017-10-06
Rated 5 out of
5
by
betsy from
double door lock set
I bought these for my new double doors I bought a double set with a dummy side I absolutely love the look they make my doors amazing like a well dressed woman.
Date published: 2017-03-01
Rated 5 out of
5
by
SThompson from
Looks Great
Love the looks & Kwikset is worth the additional cost due to the great warranty they have on their products.
Date published: 2017-02-14
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Is this made of real brass? Is this lacquered or unlacquered? Meaning, will the shinning finish weather as it ages?
Asked by: Patrick Barrett
Hello Patrick Barrett,
Thank you for your interest in Kwikset model # 687BW LIP 3 SMT. Please refer to the link provided below for further assistance with care and cleaning.
https://www.kwikset.com/Customer-Support/Product-FAQs/faq/50160000000HhaXAAS.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-03-29
So I see this is exterior only? what do we do if we are in need of the interior knobs?
Asked by: petebuckeye
Hello petebuckeye,
Thank you for your interest in the Belleview Single Cylinder Handleset, Exterior Only in Satin Nickel with model # 687BW LIP 26D SMT. The interior knob or lever you choose will start with # 604. This model may need to be special ordered, for the most up to date pricing and availability please visit your local Lowes home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-03-20
Do you have the full sets of the Bellview Handle sets?
Asked by: Jaysin
Hello Jaysin,
Thank you for your interest in Kwikset model # 687BW-LIP-5-SMT. We apologize for the inconvenience. The options for complete handleset in the same finigh is model # 687BWXT 5 SMT CP. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-02-23
I just bought the 687BWXCV Smart Key and none of the keys that came in the box work in the lock. How do I go about fixing this problem?
Asked by: Mike2012
Hello Mike2012,
Thank you for your interest in Kwikset model # 687BW-LIP-11P-SMT. We apologize for the inconvenience. Please follow the troubleshooting steps below to reset your cylinder.
1st: Insert the last key that was working into the unit.
2nd: Pull the key out a notch at a time and try to turn it at the same time to the quarter turn position to the right. Jiggle the key gently and slowly to find the sweet spot that will allow the key to turn.
3rd: If the key turns to the quarter turn position, insert your smart key tool and then remove your key.
4th: Insert the key that came with the box and turn it back to vertical at 12 o'clock.
5th: Then complete the re-keying steps that came with the box.
The link below will take you to helpful videos to show you how to complete the recovery process.
http://www.kwikset.com/customer-support/how-to-center.aspx
If you still need further assistance, please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-02-13
What does the LIP stand for?
Asked by: Chapp
Hello Chapp,
Thank you for your interest in Kwikset model # 687BW-LIP-11P-SMT. We apologize for the inconvenience. The LIP in the model number indicates the exterior trim only. The interior pack model number is # 604 single cylinder and the choice of knob or lever would be ordered separately. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-01-19
can you buy just the double cylinder deadbolt
Asked by: david monteith
Hello David Monteith,
Thank you for your interest in Kwikset model # 689BW-LIP-3-SMT. We apologize for the inconvenience. The deadbolt for this model is not available for separate purchase. The complete set would be purchased.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-01-15
How can you get these rekeyed if you do not have a key?
Asked by: Murph
Hello Murph,
Thank you for your interest in Kwikset Products. We apologize for the inconvenience. To replace lost keys, you can have another Kwikset keys randomly cut. Take the cylinder out of the unit and have the lock department at your local home improvement store use the resetting cradle to read the newly cut key to your lock.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2017-12-04
how can I order the interior pack for this
Asked by: pughes
Hello Pughes,
Thank you for your interest in Kwikset model # 689BW LIP 11P SMT. We apologize for the inconvenience. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2017-11-30