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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Rated 5 out of
5
by
BBBBBB from
Beautiful set!
I have the exterior on both double French doors and the interior deadbolts and lever handles. They are beautiful. The service from Kwikset is the best! the gentleman that helped me I will ever be so grateful to! THANK YOU for being so amazing and helping me find everything I needed. I LOVE IT!
Date published: 2019-03-01
Rated 5 out of
5
by
Brian1988 from
Beautiful lockset
Purchased this set a few months ago and installed it this past week. I purchased it from a resale store that sells returned goods from large retailers. It was missing a few parts. I called Kwikset. They sent me the replacement parts at no cost to me. They were a pleasure to work with from start to finish
Date published: 2018-10-15
Rated 5 out of
5
by
BDD from
Great Value
Replaced a front door handleset with this. Looks and works great. Easy installation. Good value. Lifetime warranty.
Date published: 2018-06-16
Rated 5 out of
5
by
QB7 from
Great Handleset
Great lock and EXCELLENT customer service. The re-key feature is easy to use.
Date published: 2018-02-13
Rated 5 out of
5
by
Neil from Orlando from
Great product and customer service
My home came with a kwikset handleset. I have had it since 11 years. Recently the latch broke and I dropped an email to their warranty service will all details. They were quick to respond and mailed me a replacement latch that i was easily able to put in. I highly recommend this product due to its durability and great customer service.
Date published: 2018-01-23
Rated 5 out of
5
by
randiwolf from
Product stopped working correctly after many years of use. Called Kwikset and they stood behind their 100% warranty. Sent me a brand new set quickly. Very pleased!!
Date published: 2018-01-17
Rated 5 out of
5
by
gas79 from
a totally positive experience
The item was exactly as listed and was shipped surprisingly quickly. Installation was easy and quick. I definitely recommend this product and the vendor.
Date published: 2018-01-05
Rated 5 out of
5
by
Jorge01 from
Nice product, functions great
This is a great product. Easy to install and looks and works great.
Date published: 2017-12-06
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Does this come with an inside door knob and inside blank deadbolt?
Asked by: pzeye
Hello pzeye,
Thank you for taking the time to contact us. Model # 699BW-LIP-3 is the exterior trim only. The model # 606 and choice of Abbey, Cameron, Circa, Hancock, Laurel, Aliso, Cove, Polo and Tylo knobs are available to order for the interior trim. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2019-02-27
Which model do I need for the handset lock center to the lower handle screw center, to match my holes in the door mine is 7 3/4''. Thanks
Asked by: Jeffery Bean
Hello Jeffery Bean,
We do not make a handle that meets those dimensions. The shortest handle set is 8 13/32" from center to center. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-01-30
Does this lock have smart key technology?
Asked by: Brad
Kwikset model # 687BWLIP-5 has the pin and tumbler cylinder. Traditional pin and tumbler locks can be re-keyed by a locksmith for a nominal charge.
Answered by: Kwikset
Date published: 2019-01-23
Can a lido lever in Venetian Bronze fit the interior side of the door?
Asked by: pedro89103
Hello pedro89103,
The interior pack is model # 966 and the desired lever and finish. These items may need to be special ordered if you are unable to find them online. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2019-01-04
Need interior handle for the Belleview Single Cylinder instead of the knob is this possible, already purchased and installed the exterior
Asked by: Joe T
Hello Joe,
Thank you for your interest in Kwikset model # 687BW-LIP-11PSMT. We apologize for the inconvenience. Yes, the interior pack model number is 604 single cylinder and the option for the Lido, Tustin, Balboa, Delta, Dorian, Ladera lever handles are compatible. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2019-01-03
What is the distance from the center of the handset lock opening to the screw on the lower handle? I am trying to replace a Schlage with an 8.5" offset.
Asked by: Mike_K
Hello Mike_K,
Thank you for your interest in Kwikset model # 687BW-LIP-15-SMT. We apologize for the inconvenience. The center to center distance for this model is 8 13/32”. The complete specifications can be viewed here.
https://s7d5.scene7.com/is/content/BDHHI/specifications-opp
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-08-30
I would like to change my interior knob to an interior privacy lever (155HFL Halifax privacy door lever with square rosette), so that when I push the button from the interior lever, the front door will lock itself. Can it be done?
Asked by: Cf0874
Hello Cf0874,
Thank you for your interest in Kwikset model # 687BW-LIP-15-SMT. We apologize for the inconvenience. Kwikset model # 155HFL is not compatible with this model for interior trim. The interior trim model # 604 and Lido, Tustin, Balboa, Delta, Dorian, and Ladera lever handles are compatible.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-08-09
Can I replace my Belleview handset inside lever handle with a knob handle?
What is the ordering info?
Asked by: bobuhrie
Hello bobuhrie,
The compatible interior will need to be purchased separately using Kwikset model series # 604 and the desired knob or lever in the correct finish only. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-08-07