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Both Aura and Aura Reach are easy to install in minutes with just a screwdriver – no hard wiring required. View Aura Installation Instructions. View Aura Reach Installation Instructions.
Read MoreAura In normal operating mode: Amber indicates locked. Green indicates unlocked. Red indicates low battery. For other operating modes, please see Aura installation guide. Aura Reach Tap the + icon in the top right corner of the Kwikset app to begin adding your new lock. Follow the installation and lock setup instructions until you reach the Bluetooth Pairing stage of lock setup
Read MoreAura and Aura Reach have been designed to operate in a variety of climates and a wide range of weather conditions. Aura Exterior: Temperature -40°F to 150°F; Humidity 100% condensing Interior: 32°F to 140°F; Humidity 30% - 95% non-condensing Aura Reach Exterior: Temperature -40°F to 185°F; Humidity 100% condensing Interior: 32°F to 130°F; Humidity 30% - 95% non-condensing
Read MoreYes, you can control multiple Aura and Aura Reach locks on different homes from the Kwikset app, as long as you are in Bluetooth range of the lock. You can also share access with additional Kwikset accounts.
Read MoreAura and Aura Reach feature Kwikset’s patented SmartKey technology, designed to protect again picking and bumping.
Read MoreYes, both Aura and Aura Reach feature Kwikset’s patented SmartKey technology, which allows users to re-key the cylinder in less than a minute. Click here to learn more.
Read MoreYes, Aura is BHMA Certified to Grade AAA and Aura Reach is BHMA Certified to Grade 2.
Read MoreIf the batteries in your Halo Select Plus, Aura Reach, Halo Select, Halo, Aura or Halo Touch smart lock are draining faster than expected, try the below troubleshooting tips. Note: Numerous variables can have a negative effect on a lock’s battery life, this makes it difficult to pinpoint a single source of increased battery drain. Battery Tips: Check door alignment. Even the slightest misalignment between the door bolt and the strike plate hole can cause increased friction, which requires more power to successfully lock and unlock. This is by far the most common contributor to decreased battery life and should be assessed first. Use standard non-rechargeable Alkaline batteries for best performance. Turn off lock sounds and lock LED status from within the Kwikset app to reduce the lock’s overall power consumption. Select a wireless router from this list of battery-friendly routers. Ensure the lock is properly mounted and is not loose on the door. Halo Select Battery Replacement Note: Ensure you replace the batteries promptly when notified by your Halo Select lock, as prolonged low battery levels can affect performance and may harm the lock. Your lock will begin showing a low battery icon and playing a low battery tone when it has reached 10% battery level. Remove the battery pack from the lock by pressing down on the tab to release and pulling the pack outward away from the lock. Halo Touchscreen, Keypad, Touch and Aura Battery Replacement Remove the battery pack from the lock by sliding upwards and take out the depleted batteries. Insert a fresh set of 4x AA batteries into the tray and slide the battery pack down into the battery compartment of the lock. Begin seeing low battery icon during lock/unlock sequence at 20% At 10% also begin playing a low battery warning tone after lock/unlock https://www.kwikset.com/support/answers/how-can-i-extend-the-battery-life-of-my-smart-lock Aura Reach Battery Replacement Remove the battery pack from the lock by sliding upwards and take out the depleted batteries. Insert a fresh set of 4x AA batteries into the tray and slide the battery pack down into the battery compartment of the lock.
Read MoreTo check for proper door alignment on your Halo, Aura, or Halo Touch smart lock, first try manually locking and unlocking your smart lock with the door open, and then again with the door closed. If there is resistance or jamming when the door is closed, then there may be an alignment issue between the door bolt and the hole on the strike plate. Try the following troubleshooting steps: 1. Ensure the top strike has proper hole depth in the door frame. 2. Use a screwdriver to bend the tab on your bottom strike until the door latches properly and the door bolt better aligns with the hole on the top strike plate. 3. Confirm that your door thickness is supported: - Halo Touch / Touchscreen / Keypad: 1-3/8" to 2” - Aura: 1-3/8" to 2” - Aura Reach: 1-3/4" to 2-1/4” 4. Check your door’s weatherstripping to ensure that it is not impeding the door alignment. Adjust the weatherstripping if necessary. 5. Check for overtightened bolts. Remove interior trim and subassembly, loosen thru bolts, reinstall without overtightening the bolts. 6. Stand inside and close your door, manually lock the smart lock without applying force to push or pull the door. If the door locks smoothly, your alignment issue has been resolved. If the door does not lock smoothly, please call Customer Support at 1-800-327-5625
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