How do I delete a Home User using the Kwikset App?
1. Go to the specific lock card on the app dashboard screen for which you want to delete the Home User.2. Tap on the Home Settings
icon at the bottom right of the screen. 3. Tap on Manage Home Users.
4. Tap on the Name of the Home User you’d like to delete.
5. Tap on Delete Home User at the bottom of the screen.
6. A confirmation message will appear. Tap “Yes, Delete This User” to confirm or “Cancel” to dismiss the deletion.
7. After the deletion, the Home User will no longer appear on the Home Users screen.
Troubleshooting Tips
If unable to Delete User Code
- Check your phone’s internet connection.
- Check the Kwikset App’s cloud connection.
Try the following steps:
1. Remove and reinstall the batteries in the lock to refresh the connection to the cloud. Relaunch the Kwikset app to ensure your phone and lock are paired.
2. To troubleshoot your Bluetooth connection to the lock, click here.
3. To troubleshoot your Wi-Fi connection to the lock, click here.
4. Try deleting the Home User.