-
Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
-
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
-
No specialty functions available
-
Rated 5 out of
5
by
Steve P in Florida from
Love the look - works great
I love the new Downtown design. The design perfectly fits the look of our modern home.
We have had the lock on our door for a few weeks now. It was very easy to install and it works smoothly. I have been very happy with Kwikset as we have their door handles and locks on all of our doors.
Date published: 2016-04-01
Rated 5 out of
5
by
Momof4 from
I bought and installed Kwiksets Tavaris entry handle set last summer so I was thrilled when this deadbolt came along, as it has the contemporary look I'm after. I consider myself a beginner when it comes to installations like this but I have to say because of Kwiksets directions I feel like a pro and save money doing it myself. And because of Kwiksets Smartkey system I saved more money and rekeyed the deadbolt to match my entry door myself. Not only do these locks look great but they put up with my family coming and going all day. I couldn't be happier.
Date published: 2016-03-24
Rated 5 out of
5
by
Richstl from
Very Sleek!
I've bought several Kwikset smart key locksets and deadbolts for my new home in the past, so I'm already sold on the quality and technology. Easy to install (just follow the instructions to a tee!) and heavy duty.
What I like about the Downtown Contemporary deadbolt is the great profile...low and sleek. I've already gotten several positive comments from visitors to my home.
Thanks Kwikset for another great product.
Date published: 2016-03-09
Rated 4 out of
5
by
Caitlin from
Excellent deadbolt for NEW DOOR Prep- Not with old
I love everything about this lock as far as looks and function. It is much more sleek than anything on the market in this price range. My only gripe is that the boring of the door is different than normal. This deadbolt isn't suitable for a swap out on an old door. The measurement for the main bore is standard, but the deadbolt bore on the edge of the door is lower than normal and will have to be plugged, filled, and rebored on an older door. This also makes it incompatible with the August electronic lock that I wanted to install- not to mention all the woodworking... I still love this lock- I just wish I'd known, and I suppose I didn't think there was a reason why it wouldn't work. A deadbolt is a deadbolt, right?
Bottom line- if you're installing a new door, you're going to love it!
Date published: 2016-12-12
Rated 4 out of
5
by
MichaelM from
Good looking deadbolt.
I like the square look. With the right contemporary look these deadbolts are a perfect match.
Date published: 2016-01-19
-
Hi there,
I have a 2 3/8" thick custom door. I really like the profile of this product, but my question is if I could make it work for this thick door or is their another product your could direct me too.
Asked by: BrandoMillwork
Hello BrandoMillwork,
Thank you for your interest in Kwikset Model: 258 SQT 11P SMT. This lock will accommodate a door thickness of 1 3/8"- 1 3/4" only. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-04-23
What is the dimension for the projection on the key side of this deadbolt?
Asked by: undr60
Hello undr60,
Thank you for your interest in Kwikset Model: 258 RDT 15 SMT. The trim is 9/16" x 2 5/8". For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-04-16
what is the bore prep for the 258-RDT?
Asked by: EDwithaquestion
Hi EDwithaquestion,
Thank you for your interest in Kwikset model #258 RDT 26 SMT. Here are the details of the door prep:
* Door Prep Cross Bore 2-1/8”. Edge Bore 1”.
* Backset Adjustable 2-3/8" or 2-3/4".
* Door Thickness 1-3/8” – 1-3/4” Standard. Thick door service part
available for up to 2’1/4.”
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team
Date published: 2018-04-04
can I purchase the two 1 3/4(44mm) satin nickel bolts that mount the deadbolt? It seems the only ones I had packaged were the ones for a 1 3/8 door
Asked by: woodchuck3
Hello woodchuck3,
Thank you for your interest in Kwikset model# 258 SQT 15 SMT. We apologize for the inconvenience you have encountered. For assistance in missing parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-03-19
i accidentally tried to rekey the deadbolt with a non-quickset key, and now I can't seem to be able to reverse what I've done. when i try inserting the smartkey, it doesn't click. is this lock now useless?
Asked by: Barium
Hello Barium,
Thank you for your interest in Kwikset model # 258 SQT 15 SMT. We apologize for the inconvenience. Please follow the troubleshooting steps below to reset your cylinder.
1st: Insert the last key that was working into the unit.
2nd: Pull the key out a notch at a time and try to turn it at the same time to the quarter turn position to the right. Jiggle the key gently and slowly to find the sweet spot that will allow the key to turn.
3rd: If the key turns to the quarter turn position, insert your smart key tool and then remove your key.
4th: Insert the key that came with the box and turn it back to vertical at 12 o'clock.
5th: Then complete the re-keying steps that came with the box.
The link below will take you to helpful videos to show you how to complete the recovery process.
http://www.kwikset.com/customer-support/how-to-center.aspx
If you still need further assistance, please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-03-12
I’m wondering about the finish. Is it flat/matte or does it have some sheen like a satin? I assume based on the color name it has some slight texture?
Asked by: HJC
Hello HJC,
Thank you for your interest in Kwikset model # 258-SQT-514-SMT. We apologize for the inconvenience. The finish for this model is a matte iron black tone. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-02-20
Do you know of a deadlatch you have available? I need it for a metal gate to work with a electric door strike. I looking for black.
Asked by: Kevin Hou
Hello Kevin Hou,
Thank you for your interest in Kwikset model # 258-SQT-514-SMT. We apologize for the inconvenience. The interior for the electronic deadbolts are not designed for exterior use and should be under cover and needs to be protected from the elements. The exterior can be installed on an outside door but not be exposed to direct weather. Kwikset finishes are tested for durability in all weather conditions. Additionally, a new Kwikset product is backed by a limited lifetime warranty for the finish.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-02-05
Once the deadbolt is fully installed I cannot get the latch or key to fully retract the latch bolt. I have taken it apart and reinstalled it to made sure that I followed the instructions completely, but it still will not fully retract. Any suggestions?
Asked by: Chani
Hello Chani,
Thank you for your interest in Kwikset model # 258-SQT-11P-SMT. We apologize for the inconvenience. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your product and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-01-29