Why doesn’t my Smart Lock recognize my fingerprint consistently?
If your fingerprint pad isn’t responding or fails to recognize your fingerprint, it can be due to several factors.Here are some ways to improve fingerprint recognition:
- Clean the Pad:
- Use a soft, lint-free cloth slightly dampened with water or rubbing alcohol. Gently wipe the pad and let it dry completely.
- Inspect Hands:
- Remove any excess lotion, sweat, or debris from your fingers.
- If your fingers are very dry, try rubbing them together or lightly moisturizing before use.
- Re-register or create additional fingerprint profile:
- If the issue persists, scan a new one—ideally when your hands are clean and dry.
- Create an additional fingerprint profile for the same finger using a fresh scan. This may help improve detection accuracy by capturing different aspects of your fingerprint.
- Enroll multiple fingers to improve reliability.
- Restart or Reset the Lock
- Some locks may need a quick reboot to recalibrate the sensor.