The keypad on my Aura doesn’t light up/wake up when I push a button.
To light up the keypad buttons, press the 1-touch locking button. Pressing
the other/numerical buttons will not cause the keypad to light up.
Check that the LED option is turned On in the Kwikset App. The Status LED
is set to On by default.
Check that the batteries have power, are inserted correctly into the battery
pack, and that the battery pack is inserted correctly. For detailed instructions
on how to change the batteries, please see
If the issue remains, check that the cable between the keypad and the interior
is connected with the proper alignment and is completely inserted. For
detailed instructions on how to connect the cable, please see