Home / Support / Answers

 For my Kevo Smart Lock, How To Disable My Smart Device?

Logging into the Kevo app from another smart device will disable the device you previously used.

TO DISABLE A SMART DEVICE USING THE WEB PORTAL:

1. Log into your account at www.mykevo.com

2. Go to Settings > Disable Device

3. Click the "DISABLE" button. It may take a few minutes for the device to receive the command to become disabled.

4. To enable your device again, simply log in using the device's Kevo mobile app.