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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Does this storeroom lock only unlocks on the outside with key and always unlocked for exit traffic? The installation instructions show a lock button on the inside.
Asked by: TomL
Hello TomL,
Thank you for your interest in Kwikset model# 781KNL 11P SMT. As a storeroom lever, this model remains locked at all times (requires a key for entry) but allows exit with no key.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-03-14
i`m looking for a knob that is keyed on both sides
Asked by: trying to find
Hello Trying to find,
Thank you for your interest in Kwikset model # 781KNL-26D-SMT. We apologize for the inconvenience. Kwikset currently manufactures double cylinder deadbolts and do not manufacture double cylinder knobs or levers.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-03-02
how do I remove the cylinder to reset using the reset tool
Asked by: chasebear1
Hello Chasebear1,
Thank you for your interest in Kwikset model # 781KNL-15-SMT. We apologize for the inconvenience. Please follow the link provided below for instructions on how to remove the cylinder for lever handles.
https://www.kwikset.com/customer-support/how-to-center/repair-troubleshooting.aspx
If you still need further assistance with your lockset, please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-04-17
I am looking for hardware set that provides key access from the outside and free exit from the inside, Without the ability of changing the locking condition from the inside.
Asked by: Joseph espo
Hello Joseph espo,
Thank you for your interest in Kwikset model # 781KNl-26D-SMT. We do apologize for the inconvenience but the model # 741TNL would be for keyed entry and free interior. For the most up to date pricing and availability, please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2017-10-04
You didn't answer the real question from BCN:
Would this model work for a condo entry door where you need simple turn to exit, and requires a key to re-enter (and the lock cannot be made to stay unlocked regardless of which way you turn the key)???
Asked by: condoHOAguy
Hi condoHOAguy,
We are sorry for the incomplete response. This model lock #781KNL 26D SMT is a Storeroom function which is always locked unless opened with a key. When the door is closed, the lock automatically reverts back to a locked position. From inside the room, the door will open freely at all times to allow someone inside the room to exit. I hope this helps answer your questions.
Thank you,
Kwikset Support Team
Answered by: Kwikset Team
Date published: 2017-04-29
How would I remove the cylinder where the key goes on this product
Asked by: Oasis
Hello Oasis,
Thank you for your interest in Kwikset model # 781KNL-3-SMT. To remove the cylinder the tool that was included with the unit must be pushed in on the side of the lever until a click is heard then the lever will come off of the shaft. Once the lever is removed the cylinder is held in by a silver clip that can be removed using a flat head screw driver. Once the clip is removed the cylinder can be removed from the shaft.
Thank you,
Kwikset Support Team
Answered by: Wendy
Date published: 2018-04-17
Looking for a smart key lever for common front door entrances at a multifamily. Need to always auto lock, entrance with a key, keyless exit. Looking for a satin chrome finish.
Asked by: Bcn
Hello Bcn,
Thank you for your interest in Kwikset model # 781KNL-26D-SMT. Please visit your local home improvement special order counter for pricing and availability. This site is for information and does not sell product.
Thank you,
Kwikset Support Team
Answered by: Wendy
Date published: 2017-04-28
Looking for a door knob that locks from both sides
Asked by: Linnyb
Hello Linnyb,
Model # 756KNL 26D SMT has a thumb turn on the interior for locking and unlocking and a keyed entry on the exterior.
Thank you,
Kwikset Support
Answered by: Wendy F
Date published: 2018-03-01