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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Rated 5 out of
5
by
Geardawg from
Have Kwikset locks and handsets through out my house originally installed 10 yrs ago. Hand a couple issues with finish fading and latches finally getting sticky, no problem. Contacted the customer support and new replacements sent to me right away at no cost. Customer support is what really makes the difference, no one beats Kwikset.
Date published: 2018-05-22
Rated 5 out of
5
by
Nguyens from
wonderful product
We really like the style of this product. looks very well made. We did have an issue , but when we contact Kwikset, they were more than accomidating to get the problem solved. They sent replacement parts quicker than expected and were to install before we knew it.
Thank you Kwikset!
Date published: 2018-04-18
Rated 5 out of
5
by
Scottsdale from
Lifetime warranty & Outstanding customer service
Purchased this handle set 5 years ago and Love the look and feel. Outside lever stopped working recently. Called customer service, sent a photo, and received a new replacement in a few days. True lifetime warranty. Awesome.
Date published: 2018-01-08
Rated 5 out of
5
by
Louisville Handiman from
Bulletproof warranty
After 9 years of heavy use my handleset was getting difficult to open. After a 15-minute call to Kwikset to explain my problem they sent me a new one that arrived in about a week. After swapping the old one out, the new handleset works like a charm. I can even use my old key!
Date published: 2017-10-12
Rated 5 out of
5
by
MacHalloween from
Great Set!
I bought this about 7 years ago and it broke, but kwikset replaced it. They made the replacement easy and pleasant, including sending me a temporary lockset until the one I needed could be sent.
Date published: 2017-01-25
Rated 5 out of
5
by
Zackery from
Best Looking Handleset on the Market
I have had this unit for a few months and its shine has kept up with our weather very well. I am so glad I decided to go with the Ashfield.
Date published: 2016-05-04
Rated 5 out of
5
by
cmfarr from
Outstanding Look
We bought this product to go on a new front door of our house as part of a renovation project. The door is spectacular, so the lockset had to be as well. This product has a lifetime polished brass finish and really looks bold and elegant on the front door. The ability to re-key the locks quickly and easily made the decision to buy this product an easy one for me. Over a year now, the handleset still looks pristine and beautiful as the day it was first put on. Additionally, I was able to choose the style of handle to go on the inside of the door so that it would match all of the other inside door handles.
Date published: 2016-03-20
Rated 5 out of
5
by
azhome from
Great Door Hardware
I love this door hardware on my front door. It was the perfect choice when I updated my home. The color is perfect and the style is spot on. I ended up changing all the door hardware to match.
Date published: 2016-01-26
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I have a Kwikset 800ADHLIP-11PS. Do you sell the mechanical/internal parts? mine is warn and not working properly.
Asked by: PabloT
Hello PabloT,
Thank you for your interest in Kwikset model # 801-ADH-LIP-11P-SMT. We apologize for the inconvenience. Kwikset covers their locks under a Limited Lifetime Warranty. Please contact Kwikset Consumer Service at 1-800-327-5625 for assistance in your lockset and qualifying warranty support.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-06-14
Hi, im from Australia. Do you ship to Australia? are these locks compatible?
Asked by: Renae
Hello Renae,
Thank you for your interest in Kwikset Model: 800ADHXADL 11P SMT. Here is a link to the local and online retailers “Where to buy” section on our website to help get you started on your search.
https://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-05-21
What interior levers and deadbolt lock fits this piece? We have the Halifax Iron black levers in our house.
Thank you.
Asked by: Jeffro
Hello Jeffro,
Thank you for your interest in Kwikset Model: 800ADH LIP 514 SMT. The interior model series # 966 with the desired lever in the finish may be special ordered. The Ashfield, Avalon, Commonwealth, Halifax, Lisbon, Milan, Montreal, Pembroke and Sydney lever handles are available in the Iron Black finish. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-05-14
I would like to specify this in Iron Black. Is this finish available?
Asked by: Classic Design Const
Hello Classic Design Const,
Thank you for your interest in Kwikset Model: 800ADHXADL 11P SMT. The model number for the Ashfield Single Cylinder Handleset with Ashfield Lever in Iron Black is 800ADHXADL 514 RCAL RCS for a strike plate with round edges and 800ADHXADL 514 SCAL SCS for a strike plate with square edges. Please contact your local home improvement center’s customer service department for pricing and availability and to assist you in placing the order.
Thank you,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-04-09
I currently have this handleset. I would like to buy an inside door knob from you to replace just the inside lever portion of the assembly. Round or oval. Is this possible? Thank you
Asked by: Dave L
Hello Dave L.
Thank you for your interest in Kwikset model # 800ADHXADL-11P-SMT. We apologize for the inconvenience. The purchase of the interior trim model # 966 with the choice of knob is required. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-04-02
How can I order the interior side of this handle set to match the Tustin levers?
Asked by: M Wiley
Hello M Wiley,
Thank you for your interest in Kwikset model # 800ADH-LIP-11P-SMT. The interior pack model # 966 and the desired lever and finish can be purchased separately. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-03-01
Am I able to order a replacement part for this unit? the small rotating plate inside the lock has cracked and no longer works. It is part #501 4868.
Thank you…Don Corey
Asked by: Don02332
Hello Don02332,
Thank you for your interest in Kwikset model # 800DH-LIP-11P-SMT. We apologize for the inconvenience. To properly provide the correct solution, further troubleshooting about your product is needed. Please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-02-16
I had this special ordered from my local hardware store. The process took almost two months to get just this.
I need the interior also with a lever handles. I ordered the model 800 and 802 .
What do I order, where and fastest for these sets?
Asked by: carla22
Hello Carla22,
Thank you for your interest in Kwikset model # 800ADH-LIP-5-SMT. We apologize for the inconvenience. The interior trim model # 966ADL 5 would be configured. The interior dummy trim would be model # 968. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-02-07