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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Rated 5 out of
5
by
JR Patel from
Finally a lock that works
I was upset because I had an ashfield door unit but it always was giving me problems, but Kwikset took care of the problem and finally replace the whole unit. Finally it is perfect. My family & I couldn’t be happier. Thank you!
Date published: 2018-08-13
Rated 5 out of
5
by
bhyner from
i had
happy wright now. had problem jam to the lock you should have some kind of marker to line up.
Date published: 2018-08-02
Rated 5 out of
5
by
Paul Rozzy from
Beautiful handle and great aervice
I bought this item at Lowe’s about 3 years ago. It looked great on my new door. However, this door gets a lot of use, especially from my special needs daughter who often stands there wanting to go out. So, as a result the inside handle probably experienced more turns and pulls than normal and the inside handle broke where the screw attaches it to the outside handle. No problem because I knew that Kwikset has a lifetime warrentee. So I called them, sent them a couple photos, and had a new handle a week later. Thanks for great products and great service.
Date published: 2018-07-25
Rated 5 out of
5
by
Geardawg from
Have Kwikset locks and handsets through out my house originally installed 10 yrs ago. Hand a couple issues with finish fading and latches finally getting sticky, no problem. Contacted the customer support and new replacements sent to me right away at no cost. Customer support is what really makes the difference, no one beats Kwikset.
Date published: 2018-05-22
Rated 5 out of
5
by
Nguyens from
wonderful product
We really like the style of this product. looks very well made. We did have an issue , but when we contact Kwikset, they were more than accomidating to get the problem solved. They sent replacement parts quicker than expected and were to install before we knew it.
Thank you Kwikset!
Date published: 2018-04-18
Rated 5 out of
5
by
Scottsdale from
Lifetime warranty & Outstanding customer service
Purchased this handle set 5 years ago and Love the look and feel. Outside lever stopped working recently. Called customer service, sent a photo, and received a new replacement in a few days. True lifetime warranty. Awesome.
Date published: 2018-01-08
Rated 5 out of
5
by
Louisville Handiman from
Bulletproof warranty
After 9 years of heavy use my handleset was getting difficult to open. After a 15-minute call to Kwikset to explain my problem they sent me a new one that arrived in about a week. After swapping the old one out, the new handleset works like a charm. I can even use my old key!
Date published: 2017-10-12
Rated 5 out of
5
by
MacHalloween from
Great Set!
I bought this about 7 years ago and it broke, but kwikset replaced it. They made the replacement easy and pleasant, including sending me a temporary lockset until the one I needed could be sent.
Date published: 2017-01-25
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What does the interior knob look like. I cant find any description. Do you have mounting schematics you can send? I am trying to match a Baldwin handleset
Asked by: Rich M
Hello Rich M,
Thank you for your interest in Kwikset model # 801ADH-LIP-26-SMT. We apologize for the inconvenience. This model is for the exterior side of the door. For the most up to date pricing and availability on an interior knob using the series model # 966, please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-08-14
What are the dimensions of the key lock part and the upper and lower parts on the handle? I am replacing an older kwik set door handle and want to make sure the footprint is the same and that the new set doesn't leave gaps after replacing.
Asked by: Rhoda
Hello Rhoda,
Thank you for your interest in Kwikset model # 801ADH-LIP-5-SMT. We apologize for the inconvenience. The deadbolt dimensions are 2 ¾” by 4”. Total length is 17 ¾” from the top of the deadbolt to the bottom of the handle. Please follow the link below for the complete specifications.
https://s7d5.scene7.com/is/content/BDHHI/specifications
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-08-13
What are the dimensions of the plate where the thumb lever is?
Asked by: laykai1
Hello laykai1,
The trim specifications for the thumb press plate is 2 3/4 x 4 1/2". For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-08-07
Has anything been done to correct the defect that so many people have reported and complained about over the past 3 years?
Asked by: NPF
Hello NPF,
We are not aware of a defect in this product. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-08-07
Can this be installed on an exterior back door ? And can the handles be reverends from left to right vice verse ?
Asked by: Juarez
Hello Juarez,
Yes, the Ashfield lever handles are reversible. They can be used on a left or right-hand door as they do not curve. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-07-31
Do you make a matching exterior dummy handle? I have double doors and would like a matching handle on the exterior, not a lever nor knob.
Asked by: tld
Hello tld,
The inactive model is 802ADH. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-07-30
How do I buy this exact door handle? It is not available at any of the retail stores listed and can't find it online either? IS it for sale?
Asked by: TLK
Hello TLK,
Thank you for your interest in Kwikset 800ADH. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page:
http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Support Team
Date published: 2018-06-21
I have a Kwikset 800ADHLIP-11PS. Do you sell the mechanical/internal parts? mine is warn and not working properly.
Asked by: PabloT
Hello PabloT,
Thank you for your interest in Kwikset model # 801-ADH-LIP-11P-SMT. We apologize for the inconvenience. Kwikset covers their locks under a Limited Lifetime Warranty. Please contact Kwikset Consumer Service at 1-800-327-5625 for assistance in your lockset and qualifying warranty support.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2018-06-14