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Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
Consumer Services
19701 Da Vinci
Lake Forest, CA 92610
1-800-327-LOCK
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No specialty functions available
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Rated 5 out of
5
by
Cat from
Great product !
Exactly what we wanted, fast shipping.
Date published: 2017-09-29
Rated 5 out of
5
by
EA Tahoe from
So easy to use
I love this deadbolt! We replaced a similar one and this one is so much easier open and close. The numbers are well illuminated and it latches easily.
Date published: 2017-08-23
Rated 5 out of
5
by
fletcherdavie from
Great Product
I love the look of this on my front door. Well worth the money and very easy to install.
Date published: 2017-07-12
Rated 5 out of
5
by
christianpoet from
Great features and functionality
I got this for myself on my birthday several years ago - it is SO EASY to install and use - and allows me to set personalized codes for family/entry when needed, without passing around keys.
It has an "auto lock" feature that sure helps those of us who frequently obsess over whether or not we locked our doors - it locks on its own when this feature is enabled. No worry that you left your key inside - because you enter a code and it unlocks! This has been the best addition to my many home improvements because it adds peace of mind. I lost the smart key and the company was happy to replace it free of charge - because of the lifetime warranty. All around great product with equally great customer support.
Date published: 2017-03-02
Rated 5 out of
5
by
Suezee from
Love m keyless entry!
I have had this product for more than 5 years and will never go back to a keyed entry. Just the simple entry of your code and the door is unlocked. No need to hassle with keys although I do keep one with me "just in case". It its battery operated so there is always the risk of the battery being dead. The indicator light lets you know when its time to change it so that should not be a problem. Battery life is more than a year and AA batteries are used so there are always spares when the time comes. The product has a lifetime guarantee which I needed to take advantage off a few months ago. The mechanism failed so I contacted Kwikset by phone and they were prompt to send me a replacement without hassles. The convenience of being able to have multiple codes which is great as it allows you to set up temporary access to others such as a roommate. It can simply be cancelled when the time comes rather than having to go through to hassle and expense of changing the locks. .
Date published: 2016-11-18
Rated 5 out of
5
by
mcd from
Kids love it
Work great. Kids love it and no key to lose
Date published: 2016-11-18
Rated 5 out of
5
by
Jeffj98735 from
Love that Lock
We have been fans of code-locks since our teenager lost his 3rd set of house keys. This was a great problem solver for all of us. No more fumbling for keys in the cold and dark(been there), or locking yourself out (done that), or having to rush home to let someone in. We can have a code for the kids, one for parents and inlaws, and one for contractors (just give them your "throwaway" code, then overwrite it later). We'll never go back to "key-only".
Date published: 2016-11-09
Rated 5 out of
5
by
Mamalama from
Kids love it!!!
I bought this so my kids don't have to fumble with finding their keys all the time! They absolutely love this! It works great so far, it's been almost a month with no problems. I had a professional install it along with replacing an old door at the same time. It was installed it on the side door of our garage and it looks great--perfect!
Date published: 2016-09-05
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I recently purchased a house which has this installed. I am trying to set user codes but the keypad on exterior is not responding, no beep sound on pressing and no light. Everything else works fine including auto re-locking.
Asked by: Aditya
Hello Aditya,
Thank you for your interest in Kwikset model # 909CNT 26D SMT. Please check your wire connections on the keypad. Please check the batteries are inserted correctly. Please check to see if Switch #1 is in the up position. If you need further assistance with your lockset and support please contact Kwikset Consumer Service at 1-800-327-5625.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team
Date published: 2017-09-21
I am learning how to reset the codes from the previous owners at a house I purchased. What is the point of programming a "code position" for the different codes? And can I specify a time range during which different codes may work?
Asked by: deacondan
Hello Deacondan,
Thank you for your interest in Kwikset model # 909CNT-11P-SMT. The code position is used for monitoring how many user codes are being used and for changing the user codes. This model does not have a time range feature for entering user codes. Please follow the link provided below for further assistance.
http://s7d5.scene7.com/is/content/BDHHI/909-installation-user
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2017-09-05
Does this lock automatically after 60 seconds or so.
Asked by: jscott
Hello Jscott,
Thank you for your interest in Kwikset model # 909CNT-26D-SMT. This lock has a switch #2 to enable and disable auto-locking that is defaulted to 30 seconds of being unlocked. Please view the link below for further assistance.
http://s7d5.scene7.com/is/content/BDHHI/909-installation-user
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2017-08-23
is there a tapered deadbolt option? i have to hold my door closed to lock
Asked by: T LUX
Hello AnalogMan,
Thank you for your interest in Kwikset model #909CNT 15 SMT. Kwikset electronic locks will come with a tapered latch.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team
Date published: 2017-08-04
How do you Re-key a key on the 909 CNT?
Asked by: daved
Hi daved,
We have included a link to the SmartKey re-keying instructions for you below along with a link to the "How-To-Center" that will also have a SmartKey re-keying video for you to view.
https://s7d5.scene7.com/is/content/BDHHI/smartkey
https://www.kwikset.com/customer-support/how-to-center.aspx
Thank you,
Kwikset Support Team
Answered by: Kwikset Team
Date published: 2017-07-31
How does this deadbolt provides additional security to prevent fingerprint and code detection?
Asked by: George2017
Hello George2017,
Thank you for your interest in Kwikset model # 909CNT-15-SMT. This model does not prevent from fingerprints. We would recommend touching every key to make it more secure and difficult for any fingerprint detection.
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2017-07-31
Situation: I am inside and the deadbolt is locking the door. Auto lock is on. If I turn the interior handle/lever to withdraw the deadbolt, go outside and close the door behind me, will the deadbolt extend and lock the door again? Yes is good! No is not.
Asked by: Johann C
Hello Johann C,
Thank you for your interest in Kwikset model # 909CNT-26D-SMT. This model features auto locking after 30 seconds when enabled. Please see the installation instructions provided below for further assistance.
http://s7d5.scene7.com/is/content/BDHHI/909-installation-user
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2017-06-26
Will this electronic deadbolt match the Hawthorn handleset
Asked by: billripple
Hello billripple,
Thank you for your interest in Kwikset model # 909CNT-11P-SMT. This model is very similar in style to the Hawthorne single cylinder handleset. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Sincerely,
Kwikset Support Team
Answered by: Kwikset Team Member
Date published: 2017-06-05