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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
SmartCode 913 Deadbolt in Satin Nickel is rated out of 5 by 38.
Rated 2 out of 5
from Incomplete installation instructions I purchased this product to install in my home's front door. The home is 34 years old and the current front door lock does not have a bolt with a flange and 2 screws. The instructions show both types of bolts but only the flanged bolt is provided and there is no instructions within the packaging about what to do. I finally found on the Kwikset website that I am supposed to contact Kwikset (only normal office hours and not weekends or nights) and ask for this bolt. If it is not sent free to me then I will take the item back and buy something else. I think the outside of the box should indicate that the other bolt will have to be obtained later and is not inside the box.
Date published: 2015-07-05
Rated 5 out of 5
from Just what every home should have as a standard! Our builder provided a standard lock with keys for the main entrance. We tend to often use the entrance through the garage and one day while at work, the wife managed to lock herself out. She ended up walking 2 miles to pick up our spare keys and I didn't want that to happen again. So, I bought the Kwikset - Smartcode 913 and installation as well as reprogramming the deadbolt to use our existing keys was a breeze. I've had this deadbolt for about 6 months now and can't be happier. I love that it automatically locks itself in 30 seconds and the ability to set codes for visitors. Overall, it is a great buy and I would highly recommend it to anyone in the market for a similar product.
Date published: 2015-04-21
Rated 5 out of 5
by Happy in Florida
from Shocked at how easy it is! I bought this unit while it was on sale to see how it would work. To be honest, I don't know if I would have purchased it if it wasn't on sale. I got it home and installed it on our dark oak front door. It was a breeze to install and I was very shocked at how simple it was to program. Everyone at our home (4 of us) has easy access to enter the house without having to fumble for keys in the dark (it lights up at night!). I actually went back and bought more even after the sale was over and put them on other doors and on my rental house! Excellent product!
Date published: 2016-05-18
Rated 5 out of 5
from One Great Lock To Have We made this purchase for both security and easy access to our new condo.It was very easy to program our user codes, and add some friends in with there own code.My wife likes the feature of the self locking after she enters our home,To explain this ... its easy .When she would come home use her code to unlock the door, it would let her enter and after entrée, a short time later the lock would self lock.Feeling secure that no one can sneak in with her back turned while putting grocery's or what ever away.Also using the smart key system we were able to set all of our locks to the same key.This makes it so much easier not having to carry 3 different keys and fumbling to find which key opens what door.All and all Its a great system and glad we made this purchase
Date published: 2015-05-25
Rated 4 out of 5
from Piece of Mind Bought this for multiple ways to access front door. Installation was easy and results were as expected. Found that we use the keypad more often than a key.Only downside is the 30 second re-lock. Would be nice to be able to adjust to 1 minute. Other than that small issue, a great product.
Date published: 2016-05-09
Rated 5 out of 5
from just what the doctor ordered i built a home in baja mexico and found we go to the market daily. everything comes in plastic bags here and carrying 6 bags up 18 stairs to the front door, putting bags down to dig around for a key to open the door, was becoming a real drag. did some research and presto came up with this fantastic product that has the 4 things i was looking for. ease of use, design, functionality and price. this baby does it all. it looked so good that i added brushed aluminium to my front door, inside and out, to turn it into a work of art. initially had a problem getting it synchronised. called customer service and presto, sent me a new unit, no questions asked. best customer service ever! found that the problem was me and offered to send the new unit back. was told no, just keep it. now my housekeeper has a kwikset smartcode too.looks and works fantastic and batteries last years . while it might not change your life, it will become like a trusted member of the family. even taught my cat how to use it but he keeps forgetting the code. seriously, it's that good!!
Date published: 2015-02-10
Rated 4 out of 5
from Nice, Effective I bought this for a new door between our garage and house.Given that this is our primary point of entry and we often have family visit, as well the need for occasional house sitters, pet sitters... Using a code instead of a key (that some have lost...) was an obvious choice.I've installed a plethora of other Kwikset locks, this was just as simple. Programming codes was just as simple as the installation. I like that this has a Master Code option as well as the ability to opt for autolock.
Date published: 2016-02-12
Rated 2 out of 5
from Never worked I bought the Smartcode 913 and it took me almost a year to install and when I finally tried, it wouldn't light up. I finally diagnosed that the tab in the battery pack was missing so no way for the lock to be energized. Luckily I was under the year warranty and received a new lock. Once I installed this lock, the automatic locking feature would not work so basically I have $150 mechanical deadbolt installed. Seems strange to receive to defective products.
Date published: 2015-11-12
The latch bolt dose not move in or out. The keypad works as stated in manual.What I can do to fix it?
Hello Gregdyme,Thank you for your interest in Kwisket model # 913TRL-15-UL. We apologize for the inconvenience you have encountered. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-06-22
I would like to hear an alarm sound if someone incorrectly inputs a code 3 different times. I have the 913 model on 2 different doors and I am having the same issue with both deadbolts. NO ALARM SOUND AFTER 3 DIFFERENT INCORRECT INPUTS.. PLZ HELP!
Hello jj32,Thank you for your interest in Kwikset model # 913TRL-15-UL. Please make sure switch #3 is in the up position, this will enable the sound on the unit.Thank you,Kwikset Support Team
Date published: 2016-06-17
Can I add Zwave to this after purchasing? We manage a lot of vacation rentals and one of our owners has a smartcode 913 and we would like to upgrade it to Zwave so we can program it remotely.
Hello Stu,Thank you for your interest in Kwikset model # 913TRL-15-UL. The zwave chip is not sold separately. Kwikset model #914 will need to be purchased for your requested application. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-06-15
What are differences between Kwikset smart door lock model 914 vs 913 (older model)?
Hello Ruby521,Thank you for your interest in Kwikset products. The 914 model requires a home connect system in the home to operate the lock. The 913 model is an electronic deadbolt that works with out a system and as a regular electronic deadbolt.Thank you,Kwikset Support Team
Date published: 2016-06-14
Can I use this lock on an outside door. Will it hold up to the elements? If not, would you please recommend another lock.
Hello Mary h,Thank you for your interest in Kwikset model # 913TRL-15-UL. The interior for a SmartCode is not designed for exterior use and should be under cover and needs to be protected from the elements. The exterior can be installed on an outside door but not be exposed to direct weather. The recommended locks for this type of application will be the manual locks.Thank you,Kwikset Support Team
Date published: 2016-06-10
My existing deadbolt has a 5in backset. Can I install this lock over the existing deadbolt latch? If not, can I replace the existing latch with the Kwikset 82730 latch for use with this lock? If not, do you sell a similar lock that supports a 5in backset?
Hello jeff2006,Thank you for your interest in Kwikset model # 913TRL-15-UL. This lock is not compatible with any 5" inch backset. Only manual locks are compatible. This site is for information purposes only. Please visit your local home improvement store for pricing and availability.Thank you,Kwikset Support Team
Date published: 2016-06-13
Can the code be changed easily? How many times can it be changed?
Hello Jen21012,Thank you for your interest in Kwikset 913TRL-15-UL. The codes can easily be changed as many times as needed. The link provided below will guide on how to change the code.http://s7d5.scene7.com/is/content/BDHHI/913-installation-userThank you,Kwikset Support Team
Date published: 2016-06-08
can look a menu online for this model
Hello liem,Thank you for your interest in Kwikset model # 913TRL-15-UL. The link provided is the instruction sheet for this lock.http://s7d5.scene7.com/is/content/BDHHI/913-installation-userThank you,Kwikset Support Team
Date published: 2016-06-06