Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Polo Patio/Porch Knob in Polished Brass
401P 3 SMT
Polo Free Interior Keyed Entry Knob in Polished Brass
Keyed Entry Knob, Free Interior
450P 3 SMT
Polo Vestibule Knob in Polished Brass
Polo Entry Knob in Polished Brass is rated out of 5 by 4.
Rated 5 out of 5
from Love these knobs I originally put these in my newly constructed home 16 years ago. The finished started to peel a couple years ago and KWIKSET promptly replaced them. Great company for backing their products.
Date published: 2016-03-28
Rated 5 out of 5
from great quality! I replaced an old pair of entry knobs which had seen better days. Installation of the new knobs was easy. The finish on the new ones is just what I wanted and has held up well. I'm very pleased with the quality.
Date published: 2015-02-27
Rated 5 out of 5
from great knobs i bought these and really like the look on doors, and dependable.
Date published: 2014-06-15
Rated 5 out of 5
from Kwiksets the Best! easy to install,simple instructions! Thank you!!!!
Date published: 2015-12-31
Can i get these keyed alike?
Hello Deanna,Thank you for your interest in the Polo Entry Knob in Antique Brass with Model# 400P 5. Kwikset does offer keyed alike products to consumers to choose from in order to have the same matching key. To identify this product, please see the "Keyed Alike" sticker located on the box to find the matching keyed entry unit. Note; Kwikset makes up to 6 cases with the same key, no more than that. Special order is required for additional quantity. The Smart Key feature will also allow you to instantly resolve issues of product being keyed alike if you choose not to have the same matching key.Thank you,Kwikset Support Team
Date published: 2016-05-27
I'm drilling a new door, the instructions say the hole should be 2 1/8". I have a 2" or 2 1/4" hole saws. Would either work?
Hello Mattj22,Thank you for your interest in Kwikset model # 400P-15. It is not recommended to use other hole saw sizes, this may hinder the function of the lock or the installation. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-05-09
Is this entry Polo Knob available with a inside Lever handle for use with doors with swimming pool access?
Hello wallyo,Thank you for your interest in Kwikset model # 400P-3. Kwikset no longer manufactures the knob to lever units. The units must be purchased as knob to knob or lever to lever and are not compatible to mix and match.We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-01-05
Is a keyed entry knob with a lever interior handle, antique brass, available? Also, I need at least 3 locks keyed the same. Thank you.
Hello saltysol,Kwikset no longer features the knob to lever units. If you would like to use one key for all the locks, its suggested to purchase the SmartKey technology lock. This will allow you to rekey the lock on your own to one key with out the use of a professional lock smith.Thank you,Kwikset Support
Date published: 2015-12-24
is this available with exterior "antique brass and interior polished brass? Is so, where?
Hello juje,In order to have two different finishes on either side of the door, two units in the desired finish must be purchased.Thank you,Kwikset Support
Date published: 2015-11-22
my door will not unlock, have taken apart and the bolt will not move, what should I do????
Hello 1dee1,Kwikset supports warranty and technical assistance related to lock function, for further assistance please contact Kwikset consumer service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-07-13
After installing the lock, the key hole is upside down. How do I turn the cylinder upside down so it is in the same position as the deadbolt on the door?
Hello Hapsam,Kwikset does offer a tool to flip the cylinder on the knob called a cylinder removal tool. Please contact Kwikset Consumer Service department for a cylinder removal tool at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-11-18
how do I special order with the smart key option?
Hello Brian79,The Smart Key product has a secondary small slot located to the left of the key hole, if there is no secondary slot it does not have the Smart key capability.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support
Date published: 2015-06-02