Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Polo Patio/Porch Knob in Polished Brass
401P 3 SMT
Polo Free Interior Keyed Entry Knob in Polished Brass
Keyed Entry Knob, Free Interior
450P 3 SMT
Polo Vestibule Knob in Polished Brass
Polo Entry Knob in Polished Brass is rated out of 5 by 1.
Rated 5 out of 5
from great quality! I replaced an old pair of entry knobs which had seen better days. Installation of the new knobs was easy. The finish on the new ones is just what I wanted and has held up well. I'm very pleased with the quality.
Date published: 2015-02-27
my door will not unlock, have taken apart and the bolt will not move, what should I do????
Hello 1dee1,Kwikset supports warranty and technical assistance related to lock function, for further assistance please contact Kwikset consumer service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-07-13
After installing the lock, the key hole is upside down. How do I turn the cylinder upside down so it is in the same position as the deadbolt on the door?
Hello Hapsam,Kwikset does offer a tool to flip the cylinder on the knob called a cylinder removal tool. Please contact Kwikset Consumer Service department for a cylinder removal tool at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-06-08
how do I special order with the smart key option?
Hello Brian79,The Smart Key product has a secondary small slot located to the left of the key hole, if there is no secondary slot it does not have the Smart key capability.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support
Date published: 2015-06-02
Good day, is this a two sided keyed lock (uses key on both sides) if yes can one side be closed while the other side is open?
Hello Kdr,This lock has a turn button for locking and unlocking on the interior and a key way for locking and unlocking on the exterior.Thank you,Kwikset Support
Date published: 2015-05-22
How do I remove the lock cylinder from the doorknob to rekey the lock?
Hi Farquasi,Please see our How-To section for removing the cylinder, http://www.kwikset.com/Customer-Support/how-to-center/repair-troubleshooting.aspxThank you,Kwikset
Date published: 2015-04-21