Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Polo Patio/Porch Knob in Polished Chrome
Kwikset pass through set is loose. How do I tighten it? No screws are visible on either side so I don't know how to access the "guts" of the set in order to tighten it.
Hello Sam27,Thank you for your interest in Kwikset products. For assistance in finding the mounting screws for your lockset and support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-05-23
I have a pantry door that has kwikset knob with no visible screws on either side. Of course both side work to open or close the door. I can't find any instructions in the website to tighten the assembly which is loose within the hole. Thank You. EC
Hello Jetlink,Thank you for your interest in Kwikset model # 200P-26D. We apologize for the inconvenience you have encountered. The interior knob plate can be lifted away from the mounting hardware to expose two silver tabs. Using a flathead screw driver place it in one of the tabs groove and push the screw driver in the arrow direction on the tab past the stop. Once the mounting bracket comes off the screws may be tightened.Sincerely,Kwikset Support Team
Date published: 2016-05-04
Loose knob can see threads but can't turn plate with holes to align screws?!? There doesn't seem to be a hex or pin release for knob removal
Hello Stumped,Thank you for your interest in Kwikset model 200P-26D. The following link provided will instruct you on how to tighten the screws. If further assistance is needed please contact Kwikset technical support at 1-800-327-5625.http://s7d5.scene7.com/is/content/BDHHI/62822-01Thank you,Kwikset Support Team
Date published: 2016-01-18
I am looking for the round ring that goes behind the knobs in order to cover some imperfections in the surface of the door.. I think the are call roses, or escutcheons. I purchased a set some years ago, and can no longer find the,
Hello ron1,The roses are not sold separately for the knobs. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-12-17
Hello, I bought these for all of my house as I like the design. The boxes came however without the collar (E) on your installation drawing. Can I order the collars elsewhere and should I be expecting to have them in the original boxes in the first place?
Hello Slawek,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-10-03
HOW TO REMOVE LOCK FROM DOOR
Hi Julie,Knob removal requires loosening the two screws. From there hold the knob with one hand and turn the plate clockwise with the other.Thank you,Kwikset
Date published: 2015-04-23