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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
I bought this and had someone install a new door and this deadbolt. He used the Smartkey to rekey my current key. However, none of my additional keys will work in the door. Any suggestions?
Hello Beth,Smart Key will only allow one key cut to function the door. If you have made copies of the key the installer re-keyed the lock to, it is suggested to take the functioning key and have the other copies re-copied to that functioning key.For further assistance you may contact Kwikset technical support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-07-23
Is the thumb turn lever already included when you purchase this model? The photos doesn't include how the turn lever looks like so I wonder if it complements the front design.
Hello Berry,Yes, the exterior has a keyed entry and the interior has a thumb turn lever for locking and unlocking.Thank you,Kwikset Support
Date published: 2015-06-03
So are you saying that if I were to buy both the 158 milan and the 664 retrofit kit I couldn't mix the component parts?
Hello too many doors,The 158 milan is made for a turn piece on the interior and a keyed entry on the exterior and can not be mixed with the 664 retrofit kit.Thank you,Kwikset Support
Date published: 2015-05-27
What thick door screw kit works with the 158 Milan round deadbolt? I bought this and I am having trouble trying to locate screws for a thick door.
Hello landy1,To order a thick door kit for your 158 Milan use part #820289 please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-05-27
I have a french door that has an outer door and an inner door that also opens. I want to use your deadbolt on the inner door with the key on the inside and the 664 retrofit kit on the outside, is that possible? The inner door is not the access.
Hello Too Many Doors,The 664 retrofit kit is made with a thumb turn for the interior and a cover plate for the exterior and not be modified.
Date published: 2015-05-24
Is there a lever on the inside or a keyed
Hi James,This is a single cylinder deadbolt, and will have a thumb turn on the inside. You can also purchase Halifax in a double cylinder configuration, which is keyed on both sides, http://www.kwikset.com/products/details/deadbolts/159-sqt-15-smt.aspxThank you,Kwikset
Date published: 2015-04-24