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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Commonwealth Hall/Closet Lever UL in Venetian Bronze
Passage/Hall/Closet Lever UL
Commonwealth Bed/Bath Lever UL in Venetian Bronze
Privacy/Bed/Bath Lever UL
745CHL 11P SMT
Commonwealth Keyed Entry Lever UL in Venetian Bronze
Keyed Entry Lever UL
Commonwealth Keyed Entry Lever in Venetian Bronze is rated out of 5 by 38.
Rated 2 out of 5
from Not great Bought this model about 2 years ago. Unit is good looking but within 3 months the set screw holding exterior handle on would back out every 3-4 weeks, even after tightening HARD. Finish wore off badly after 1 year too. Kwikset replaced under warranty, no questions. Replacement unit set screw holds fine but finish is wearing badly. Not impressed.
Date published: 2015-12-19
Rated 2 out of 5
from I have 5 of this keyed Venetian Bronze lever units in my house. One each in my two garage access doors leading into the kitchen and nook, 1 each of my 2 attic storage spaces and a fifth on my breakfast nook door leading out to the backyard.The door leading to the backyard door lock stopped working only under 2 years from my brand new home. The lock lever starts to turn very hard with some weird grinding noise can be heard. At first it would still lock at a quarter turn until it altogether stopped working and the locking switch from the inside of the door would not turn anymore. I have tried using WD40 and other lube to no avail. I can't lock the door leading to my backyard. Luckily I have a secondary deadbolt, also Kwikset. I am reluctant to replace it with another brand for aesthetics reason as all locks and door handles in my hope are on the same bronze lever type theme. Most importantly because my heavy duty main door lock and deadbolt along with the 5 other locking lever doork handles are mastered into a single type of key. I took it to my locksmith and I was told that it is beyond repair and it needs an entire barrel assembly.I am so disappointed considering all my door knobs from main door, deadbolts, closet handles, bathroom doors, passage doors, media room, office, attic storage doors - all 37 of them are Kwikset lever type venetian broonze handles. Oh, by the way, I had to replace one of my dummy lever handle in my media room after only 6 months of use. My media room is not even a high traffic area facility. .
Date published: 2016-02-18
Rated 5 out of 5
by Capitan Burkett
from Great customer service I built my house in 1998 and installed all Kwikset Commonwealth locks. I live on the Texas coast which is a harsh environment and, after about 5 years the finish on my locks started deteriorating. I knew the locks had a lifetime finish guarantee, but I waited another 12 years before contacting Kwikset customer service in 2015. I provided photos of the deteriorated locks and Kwikset sent me replacement locks with no hassle. This consisted of 7 double-keyed deadbolts, 7 keyed lever sets and 1 handleset for my front door. I had several small problems with the order, but Kwikset promptly handled these problems also.You can't beat that...........................
Date published: 2015-08-28
Rated 5 out of 5
from Recommended by my Locksmith Was searching for this product with the Lifetime Guarantee on the Brass because my locksmith recommended it due to the fact the lever set would be exposed to the weather without a storm door for protection, PLUS the fact the Kwikset was a lock that he could key to two other locks in my house while he could not do so with other brands. Actually, the door has not been installed at this point so can not submit a photo. ALSO - like the price as almost 50% LESS than could have purchased elsewhere and the shipping time was unbelievable especially since there was no shipping charge.
Date published: 2014-09-05
Rated 4 out of 5
from Handy Handle This handle was a close match for handles already installed, which is why I bought it. The thing that really impressed me was the ability, with the Smart Key, to re-key the handle to my door key so I don't have to cary around an extra key. The only con is the instruction that come with the handle are not well laid out. I know how to install a handle so all really wanted to know as how to reverse the handle for my door. That instruction is buried in the install instructions, without a descriptive header.
Date published: 2011-05-17
Rated 5 out of 5
from Well made. Supported excellently. I live at 9000 feet altitude, in the Colorado Rockies where the sun is intense. The function of these exterior handsets has been excellent. The finish stood up for about 15 years on the door handle that is in direct sunlight for most of the day. Once it started to show signs of deterioration, Kwikset replaced it quickly and happily. I am very impressed with the ease of the replacement and the Smart Key function.
Date published: 2016-05-02
Rated 5 out of 5
from Beautiful These levers have a beautiful simple design and are easy to install. I couldn't be happier with my purchase. They've brought my doors into the 21st century.In addition, the ordering was easy and the delivery was very fast. I believe I got my product with 3 days of placing the order. Amazing! Their customer service dept. is also very friendly and helpful.
Date published: 2011-04-22
Rated 5 out of 5
from Good product These handles were super easy to install. I really like that you don't have to order left- or right-handed lever handles, sometimes that can be confusing. Kwikset has made it so the lever handles are repositionable along with the lock itself. I was replacing Kwikset locks so the installation was a breeze. I like the simple lines and the finish too.
Date published: 2013-09-17
How to get unlocked without key. Key locked in room
Hello Lene,Thank you for your interest in Kwikset model # 740CHL-11P-SMT. We apologize for the inconvenience you have experienced with the key being locked in the room. If there is no other access point into the room, a professional lock smith must be contacted to gain access.Thank you,Kwikset Support Team
Date published: 2016-07-20
Do I have to drill hole in handle to excess to Allan nut to outside handle for right hand in swing
Hello Sonny kwikset installer,Thank you for your interest in Kwikset model # 740PML-11P-SMT. This unit is reversible to accommodate the door handing. To reverse the levers, first mount the unit and then loosen the set screws on the levers, then swap the inside handle and outside handle and retighten the set screws.Thank you,Kwikset Support Team
Date published: 2016-07-11
how do you remove the door handle when the set screws are gone?
Hello Jeanette1228,Thank you for your interest in Kwikset model # 740CHL-11P-SMT. The set screws are hidden in the shaft of the lever. Using a 3/32 hex wrench loosen the set screws and remove the lever. The following link provided will guide on how to remove the levers.http://s7d5.scene7.com/is/content/BDHHI/24910-04Thank you,Kwikset Support Team
Date published: 2016-06-21
i want to use 3 of these on my house and use the same key in all of them can this be done?
Hello jimt,Thank you for your interest in Kwikset model # 740CHL-L03-SMT. The same key can be used in all 3 units. The Smart Key product has a secondary small slot located to the left of the key hole, if there is no secondary slot it does not have the Smart Key capability. Kwikset's SmartKey re-key technology provides you the flexibility to re-key your own locks to one key, quickly and easily without removing them from your door. If your house keys are Kwikset compatible (KW1 or KW10) keys then you can use the SmartKey technology to rekey them. SmartKey products can be re-keyed at the consumer level by following the re-keying instructions, but is not compatible with other brands.Thank you,Kwikset Support Team
Date published: 2016-05-31
Do you have an entry lever lock model you can open from the inside while it's locked.
Hello Dank,Thank you for your interest in Kwikset products. Kwikset does not feature a lever that is lock model you can open from the inside while its locked. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-05-09
How to reverse lever?
Hello Richard P,Thank you for your interest in Kwikset model # 740CHL-3-SMT. To reverse the levers, first mount the unit and then loosen the set screws on the levers, then swap the inside handle and outside handle and retighten the set screws.Thank you,Kwikset Support Team
Date published: 2016-04-26
Can this be installed with the exterior handle to the left and the interior handle to the right? How?
Hello Arthur Harrison,Thank you for your interest in Kwikset model # 740CHL-3-SMT. Kwikset Model # 740CHL-3-SMT is reversible to accommodate the door handing. To reverse the levers, first mount the unit and then loosen the set screws on the levers, then swap the inside handle and outside handle and retighten the set screws.Thank you,Kwikset Support Team
Date published: 2016-02-02
Is this lock compatible with the "740 Keyed Lever w/6-way latch 23664/01 CP"? I have a broken lever entry handle whose original instructions show this description. It is 10 years old and uses a kwikset key with a numeral "6" on the key. Thanks.
Hello jeff2013,We are sorry to hear about the issue you are experiencing. The latches of the two units are not interchangeable. Please contact Kwikset Consumer Service at 1-800-327-5625 for troubleshooting and possible qualifying warranty support. We look forward to hearing from you soon.Thank you,Kwikset Support
Date published: 2016-01-22