Local access

When you are within Bluetooth range of your lock, you can use Siri commands to lock and unlock your door. Make sure your phone is unlocked, and refer to your lock by the name you assigned to it inside the Premis app. You can also tap the symbol of your lock inside the Premis app to lock and unlock the door.

Remote access

If you have an Apple TV (4th generation or later), you can lock and unlock the door when you’re away from home. Make sure to sign in to iCloud with the same Apple ID on your phone and Apple TV.

Note: Remote locking and unlocking functionality will be disabled if your Apple TV goes to sleep. It is recommended that you disable your Apple TV's sleep mode inside your Apple TV's settings.

Configuring your Apple TV for remote access

The videos below will guide you through adjusting your phone and Apple TV settings to enable remote access to your Premis lock.

Configuring an existing Apple TV

Configuring a new Apple TV


HomeKit requires an iPhone®, iPad® or iPod touch® with iOS 8.1 or later.

Controlling HomeKit-enabled accessories away from home requires an Apple TV® (4th generation or later) with Apple TV® software 7.0 or later and an iPhone®, iPad® or iPod touch® with iOS 8.1 or later.

For best results, lock should be within 40 feet of an Apple TV® for remote capability.