We have been getting many calls concerning cleaning our hardware.We suggest using warm, soapy water and then towel-dry the hardware.
Premis App v1.2 is available for download from the App Store starting Dec. 30th to address current iOS 13 issues. Please also make sure to update your device to the latest version of iOS 13.
Select a Premis product below to view videos, answers, documents, and answers to common questions.
Monday-Friday: 7:00am-4:00pm PST
Saturday: 6:30am-2:30pm PST
Sundays & Major Holidays: Closed
For countries outside the U.S. and Canada, please visit our International contact page
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