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Kevo Plus Terms & Conditions

Your Kevo Bluetooth Enabled Gateway is backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of the Kevo Bluetooth enabled gateway, you have selected the best quality product, backed by the best customer service available. Your Kevo Bluetooth enabled gateway provides a 1-year electronic warranty to the original residential user of the product against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. This warranty does not cover scratches, abrasions, deterioration due to the use of paints, solvents or other chemicals, abuse, misuse, or product used in commercial applications. Kwikset may repair or replace the product with a new or refurbished product at Kwikset’s sole discretion. Any product that has been repaired or replaced under this limited warranty will have a warranty coverage for the longer of ninety (90) days or the remaining original warranty period. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

If your Kwikset Kevo Bluetooth Enabled Gateway requires warranty support, please call us at 1-800-327-LOCK (5625) in the U.S. and Canada. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.