SmartCode 888

Browse General FAQs or Technical Support.

  • What is SmartCode 888?

    SmartCode 888 is Kwikset’s newest keypad electronic deadbolt. It has transitional styling, a 6-button keypad, and an industry-leading small, all-metal interior. It also uses the latest Z-Wave 500 chipset to connect with a Z-Wave home automation system (sold separately).

  • How do I lock/unlock the SmartCode 888?

    From the outside, SmartCode 888 can be unlocked via keypad or key and has a convenient 1-touch locking button on the keypad to easily lock the deadbolt. It can also be locked with a key from the outside. From the inside, SmartCode 888 has a sleek turnpiece to lock or unlock the deadbolt. The SmartCode 888 can also be locked/unlocked using a compatible 3rd party Z-Wave enabled home automation system (sold separately).

  • How do I add user codes to SmartCode 888?

    You can add user codes to SmartCode 888 via the keypad following these instructions (link to install guide). User codes may also be added if supported by a compatible 3rd party Z-Wave enabled home automation system (sold separately).

  • Can the SmartCode 888 deadbolt be picked or bumped?

    No. SmartCode 888 uses the latest Kwikset keyway technology to protect against picking and bumping.

  • Can the SmartCode 888 cylinder be re-keyed?

    Yes, SmartCode 888 comes with Kwikset’s patented SmartKey Security technology, enabling users to re-key the cylinder in less than a minute.

  • How is the SmartCode 888 powered?

    SmartCode 888 is powered by 4 AA batteries (included). For best performance, we highly recommend alkaline batteries from a major brand. Do not use rechargeable or lithium ion batteries.

  • How will I know if the batteries are low?

    SmartCode 888 will notify you of low batteries with audio and visual cues at three different low battery levels.

  • Do I need to remove the entire interior cover to change the batteries?

    No, you do not need to remove the entire interior cover to change the batteries. Remove the security screw securing the black RF window to the interior cover and push it up to expose the battery pack tab. Use the tab to pull the battery pack up and out for quick access to the batteries. For detailed instructions on how to remove the security screw, please see the installation guide .

  • How do I unlock SmartCode 888 if the batteries die?

    SmartCode 888 can be unlocked with your physical key.

  • What temperature ranges can the SmartCode 888 operate within?

    SmartCode 888 is designed to operate within -40℉ to 150℉.

  • How many user codes does SmartCode 888 support?

    SmartCode 888 supports 30 user codes.

  • What finishes does SmartCode 888 come in?

    SmartCode 888 is available in Satin Nickel, Venetian Bronze, and Polished Brass.

  • Can I control SmartCode 888 with my smart device?

    Yes, SmartCode 888 can be controlled by a smart device if supported by a compatible 3rd party Z-Wave enabled home automation system (sold separately).

Technical Support

Installation Guides

  • How do I install the SmartCode 888 deadbolt?

    You can install it in minutes with just a screwdriver with no hard wiring required. For detailed step-by-step instructions, please reference the support links above.

  • How do I re-key the cylinder to an existing key?

    To re-key the cylinder to an existing KW1-type key, follow the detailed instructions or video.

  • The keypad on my SmartCode 888 doesn’t light up/wake up when I push a button.

    Check that the Status LED option is turned ON (it is ON by default). For detailed instructions on how to set the Status LED, please see (link to install guide). Also, check that the batteries have power and are inserted correctly into the battery pack, which should be inserted correctly as well. For detailed instructions on how to change the batteries, please reference the support links above.

    Please note that on the SmartCode 888 keypad, pushing other buttons will not cause the 1-touch locking button to light up.

    If the issue remains, check that the cable between the keypad and the interior is connected with the proper alignment and is completely inserted. For detailed instructions on how to connect the cable, please reference the support links above.

  • Can I turn off the beeping sounds?

    Yes, for detailed instructions on how to set the Audio settings, please reference the last page of the installation guide.

  • What is Auto-Lock?

    Auto-Lock is an optional locking feature where the SmartCode 888 deadbolt automatically locks itself after a period of time (defaults to 30 seconds). Reference the last page of the installation guide.

  • Can I set Auto-Lock to trigger at a specific time of day?

    No, the Auto-Lock countdown is triggered when the deadbolt is unlocked.

  • What do the different colored lights on the Status LED mean?

    Amber indicates locked. Green indicates unlocked. Red indicates low battery.

  • If the batteries die, will SmartCode 888 stay locked?

    SmartCode 888 will remain in its last known state when the batteries were exhausted.

  • Is SmartCode 888 waterproof?

    SmartCode 888 is designed to operate under these weather conditions:

    Temperature: Exterior, -40℉ to 150℉ | Interior, 32℉ to 140℉
    Humidity: Exterior, 100% condensing | Interior, 30-95% non-condensing

  • What happens if I forget my user code?

    You can make guesses, but each three consecutive failed attempts will result in the keypad locking out for 60 seconds.

    If you forgot your user code, there are two options:

    1. Add new user codes. For detailed instructions on how to add new user codes, please reference page 3 of the installation guide.
    2. Reset SmartCode 888 to factory settings to clear existing user codes and add new ones. Reference last page of installation guide.

  • When I try to lock my SmartCode 888, it makes noises but doesn’t lock.

    One possibility is that your SmartCode 888 may not have been ‘handed’ properly. (The ‘handing’ process allows the lock to determine which direction to extend the deadbolt).  SmartCode 888 will automatically ‘hand’ the first time it powers up. If you need to re-hand the lock, please reference the support links above.

    Another possibility is that your SmartCode 888 might be jamming. Check that the bolt hole is at least 1” deep so the deadbolt fully extends. Check that the door closes properly so that when the deadbolt is extended it is going into the bolt hole and not hitting the deadbolt strike or door frame.

  • Why isn’t my SmartCode 888 locking?

    SmartCode 888 will not lock if your batteries are too low so as to prevent accidentally locking you out. For information on how to change your batteries, please reference the support links above.

    Another possibility is that the bolt hole on the door frame might not be deep enough. Make sure the bolt hole on the door frame is at least 1” deep and clear of any debris. There may also be a misalignment with the door, door frame, and/or strike. For more information on how to address misalignment, please reference the support links above.

  • Is SmartCode 888 BHMA certified?

    Yes, SmartCode 888 is BHMA certified to Grade 3.