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SmartKey Reset Cradle

Model: 83260 SMT RESET CRADLE

Function: Smartkey Reset Cradle

SmartKey Reset Cradle is rated 2.8 out of 5 by 8.
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The SmartKey Reset Cradle is a tool used to repair a SmartKey cylinder that has been programmed incorrectly. This can occur if the cylinder will not turn in either direction. Simple and easy to use. Simply remove the lock from the door, remove the Smarkey cylinder plug, insert into the reset cradle and the cradle will reset the cylinder to learn a new key. A must have for landlords or where there is a high possibility of lost keys.

FAQs and videos: How-to Center

Video: How to use the Reset Cradle
Available through Special Order at a Home Improvement Retailer or through Wholesale and Distribution Partners
 
  • Used to reset an improperly keyed SmartKey cylinder
  • Only to be used with Kwikset SmartKey compatible cylinders
  • Comes with easy-to-follow directions
  • Re-key a mis-keyed cylinder in seconds
  • SmartKey┬« re-key technology is compatible with Kwikset (KW1) keyway
  • Small and compact; stores easily
  • Do not use prints made from this website to mark distances.
    Due to individual printers, dimensions on installation instructions may not print at an accurate scale.

  • Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.

    This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.

    Consumer Services
    19701 Da Vinci
    Lake Forest, CA 92610
    1-800-327-LOCK
  • No specialty functions available
  • Rated 5 out of 5 by from No problem now to restore when there is a missing key! As a professional contractor we are now seeing the Smart Key inplace, but a missing key. Were not able to rekey these units until now. This little helper takes a scrap knob keyway and retrofits to any key in just moments! It is the next-step in evolution of consumer-friendly knobs, and once in a while I can play hero!
    Date published: 2017-06-19
    Rated 5 out of 5 by from I made use of this device just the other day and must say that it is an excellent tool. Directions were clear, understandable, accurate and provided the results I was looking for. I now have another handle set that works properly.
    Date published: 2016-11-01
    Rated 5 out of 5 by from Best Purchase for Kwikset Smartkey Locks!! Easy too re-key your smartkey locks without having the original. Just unset and reset to any key. LOVE IT!!
    Date published: 2010-03-01
    Rated 3 out of 5 by from Eventually worked out I ordered this in November. About every six weeks I got e-mails stating it was on back order, and I would get it in about a month. I finally received it in late March or early April. I could not get it to work. Finally, after inspecting it, I realized the roll pin that holds the lock cylinder in place was out too far, and kept the cylinder from fitting in the right position. After I took it apart, and pushed the pin in, it worked great.
    Date published: 2016-05-06
    Rated 1 out of 5 by from Doesn't work consistently We have​ one of these at Lowe's and I have succeeded in fixing 3 smartkey locks. The screw kept falling out so I superglued it in. Work again for a bit but now a cylinder is trapped in the cradle and I can't get it out. Hard to impress customers this way.
    Date published: 2017-05-20
    Rated 1 out of 5 by from Quality is questionable I purchased one of these for use on my new house doors as the old owner lost all keys except front door key. It worked on one cylinder, then the screw holding the spring came loose and will no longer stay in place rendering the cradle completely useless. For the money this should work on more than 1 cylinder.
    Date published: 2017-05-16
    Rated 1 out of 5 by from Kwikset Smartkey cradle fails! I have purchased two of these cradles and both lasted for less than 10 cylinders before it quit working. As much as I hate, I just take the locks apart and reset them that way. I have no clue to why these cradles fail after limited use at the price they cost.
    Date published: 2016-12-21
    Rated 1 out of 5 by from Did not work as advertised Bought unit on Kwikset's advice. Unit did not work to reset keys. Kwikset finally sent me the cylenders to replace and re-key.
    Date published: 2016-06-20
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  • Will the SmartKey reset cradle key entry and deadbolt cylinders?

    Asked by: Swb
    Hello Swb, Yes, if you have a SmartKey lock then you will need to have it reset with a reset cradle, then it can be re-keyed. Most Home Depot or Lowes have the reset cradle to reset your lock and also key it to a new key. I hope this helps and if you have further questions please call us at 1-800-327-5625 and we'll be glad to help! Thank you, Kwikset Support Team
    Answered by: Kwikset Team
    Date published: 2017-08-04

    I have the tumbler in the smart key cradle and it is stuck half way engaged. I can't turn it in either direction or pull the tumbler out. Any help?

    Asked by: Stuck in cradle
    Hello Stuck in cradle, Thank you for your interest in Kwikset Products. We do apologize for the inconvenience. If you are unable to remove the cylinder from the reset cradle, you will need to contact Kwikset Technical Support at 1-800-327-5625 for further support. Sincerely, Kwikset Support Team
    Answered by: Kwikset Team Member
    Date published: 2017-06-22

    Where can I buy a 82360 SMT reset cradle

    Asked by: Thorn
    Hello Thorn, Thank you for your interest in Kwikset model # 83260-SMT-RESET-CRADLE. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx Sincerely, Kwikset Support Team
    Answered by: Wendy
    Date published: 2017-01-23

    The smartkey cylinder on the lock I am having trouble with does not insert all the way into the cradle. Any suggestions on this problem?

    Asked by: psnewhouse
    Hello psnewhouse, Thank you for your interest in Kwikset model # 83260-smt-reset-cradle. We apologize for the inconvenience you have encountered with your product. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your product and warranty support please contact Kwikset Consumer Service at 1-800-327-5625. Sincerely, Kwikset Support Team
    Answered by: Wendy
    Date published: 2017-01-16

    Is it possible to rekey all the locks in the home (7 in total) with two keys (1 for self, 1 for spouse)? Please advise.

    Asked by: SHAH
    Hello SHAH, Thank you for your interest in Kwikset products. When rekeying a lock, the cylinder will only hold the memory of one key at a time. You may rekey the lock and make a copy of the key the lock is rekeyed to. Thank you, Kwikset Support Team
    Answered by: Wendy
    Date published: 2017-06-28

    I bought 300 of your 98160-002 deadbolts.  I also bought some 83260breset cradles. The cylinder does not seem to fit all the way in to the cradle. Am I doing something wrong?  Or did I order the wrong cradle?  Please advise 

    Asked by: Scottabc
    Hello Scottabc, Thank you for your interest in Kwikset products. The cylinder is not going to sit flush into the reset cradle. The cylinder can be pushed into the cradle and as long as the cradle can turn, the cylinder may be reset. Thank you, Kwikset Support Team
    Answered by: Wendy
    Date published: 2017-04-10

    will this work for a Weiser deadbolt with smart key feature?

    Asked by: bendak
    Hello bendak, Thank you for your interest in Kwikset model # 83260-SMT-RESET-CRADLE. This resetting cradle is compatible with the Weiser Smartkey cylinders. Thank you, Kwikset Support Team
    Answered by: Wendy
    Date published: 2016-07-06

    Are there two sizes of smartkey plugs. I am seeing on size on the dead bolt and one that is smaller with a side bar on the handle sets. Will the cradle work for the smaller plug? If not what is the solution for small plug?

    Asked by: Rhino
    Hello Rhino, Thank you for your interest in Kwikset model # 83260-SMT-RESET-CRADLE. All Smartkey cylinders will fit the resetting cradles. Thank you, Kwikset Support Team
    Answered by: Wendy
    Date published: 2016-06-28
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