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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
How would I remove the cylinder where the key goes on this product
Thank you for your interest in Kwikset model # 781KNL-3-SMT. To remove the cylinder the tool that was included with the unit must be pushed in on the side of the lever until a click is heard then the lever will come off of the shaft. Once the lever is removed the cylinder is held in by a silver clip that can be removed using a flat head screw driver. Once the clip is removed the cylinder can be removed from the shaft.
Kwikset Support Team
Date published: 2016-08-12
Looking for a smart key lever for common front door entrances at a multifamily. Need to always auto lock, entrance with a key, keyless exit. Looking for a satin chrome finish.
Thank you for your interest in Kwikset model # 781KNL-26D-SMT. Please visit your local home improvement special order counter for pricing and availability. This site is for information and does not sell product.
Kwikset Support Team
Date published: 2016-06-24
Looking for a door knob that locks from both sides
Model # 756KNL 26D SMT has a thumb turn on the interior for locking and unlocking and a keyed entry on the exterior.
Date published: 2016-01-10