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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Just recently it is getting harder to open the door when pushing the lever down. So we lift up on it. The handle is getting more and more wobbly and how gouging into the the trim around the window in door How can we remove it to tighten it?
Hello Harry J,
Thank you for your interest in Kwikset model # 756KNL-15. We apologize for the inconvenience you are encountering with your lock. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Kwikset Support Team
Date published: 2016-05-03
How can i order these keyed alike ( 10 keyed one way, 16 keyed alike, but differently than the first 10, etc....).
Thank you for your interest in Kwikset model # 756KNL-26D. Kwikset does offer keyed alike products to consumers to choose from in order to have the same matching key. To identify this product, please see the "Keyed Alike" sticker located on the box to find the matching keyed entry unit. Note; Kwikset makes up to 6 cases with the same key, no more than that. Special order is required for larger keyed alike quantities. Please visit your local home improvement special order counter for order placement, product availability, shipping and pricing.
Kwikset Support Team
Date published: 2016-03-31
Do you sell a level door handle like the Kingston with key entry on both sides? If not, do you have any handles that can be keyed on both sides. I need a handle that can be locked by a key on either side of the door. Thank you.
Thank you for your interest in Kwikset model # 756KNL-15. Kwikset manufactures deadbolts with keyed interior an exterior. All knobs and levers do not have this feature. We apologize for the inconvenience.
Kwikset Support Team.
Date published: 2016-01-25
Does the entry lock stay locked when the inside handle is turned? Or does the push button pop out and stay unlocked?
Thank you for your interest in Kwikset model # 756KNL 26D. When the inside handle is turned the button will pop out and unlock the door until the button is pressed in to lock the door.
Date published: 2015-12-16