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703 726-2883
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45430 Dulles Crossing Plz
Sterling, VA 20166-8920
703 948-0010
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ENLARGE
  • Satin Nickel
    Satin Nickel
    Satin Nickel
  • Antique Nickel
    Antique Nickel
    Antique Nickel
  • Venetian Bronze
    Venetian Bronze
    Venetian Bronze
  • Iron Black
    Iron Black
    Iron Black
Current Finish:

Hawthorne Inactive Handleset, Exterior Only

Model: 802HE LIP 11P

Function: Inactive/Dummy Handleset with Inactive/Dummy Deadbolt, Exterior Only

Hawthorne Inactive Handleset, Exterior Only in Venetian Bronze is rated 3.1 out of 5 by 30.
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The combination of the curved and rectilinear lines of the Hawthorne handleset complements many design styles.
Available through Special Order at a Home Improvement Retailer or through Wholesale and Distribution Partners
 
  • Decorative dummy/inactive handle and grip for pulling only
  • Ideal for coordinating french doors or double doors
  • Lifetime mechanical and finish warranty.
  • Do not use prints made from this website to mark distances.
    Due to individual printers, dimensions on installation instructions may not print at an accurate scale.

  • Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.

    This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.

    Consumer Services
    19701 Da Vinci
    Lake Forest, CA 92610
    1-800-327-LOCK
  • No specialty functions available
  • Rated 1 out of 5 by from Falls apart This was preinstalled in our spec built home. It received light use because our normal entry was through the garage. After 4 years, the lock operated with difficulty. The inside door handle fell off. I finally took it apart. What I found is the two small screws floating in diagram "1" of the installation instructions had both fallen out of the operating mechanism. The screws did not have any lock washers nor did they have any thread lock on them. Also, the outside finish is beginning to corrode. The door is in an area protected from the weather.
    Date published: 2015-03-31
    Rated 5 out of 5 by from Great Product * Super Customer Service Bought this product about three years ago. It was very easy to install and looked amazing. We did have a problem with the latch not retracting when you pushed down to open the door. I called customer service, filed a warranty claim and they sent a brand new set in the box just like I purchased it not just some repair parts. In my profession I have learned things break the most important thing how is the manufacturer going to handle the problem when these instances occur and thats why I choose Kwickset. This is a five star company with great products.
    Date published: 2016-03-05
    Rated 5 out of 5 by from Love my handleset I was searching for a handleset in a wrought iron finish for my new front door. I found several that I liked, but couldn't afford. When I came across the Kwikset Hawthorne my search ended. It hit the price point and design I had been hoping for. I am very happy with the iron black finish. The finish is a true black. It is now 2 years old and is showing no signs of wear. I also installed it myself. I was fairly nervous about drilling the final hole for the bottom of the handle but the template that came with the instructions layed it out perfectly. Definately recommend any of the kwikset line of products.
    Date published: 2015-08-05
    Rated 3 out of 5 by from Looks Great, But Quickly Malfunctions The handle set came installed on our brand new custom built home. Functioned well for several years and no has begun to not open unless you use the inside lever and turn it into the "up" position which of course is the most unnatural movement. Tried to repair without success. What a shame since the unit looks so nice.
    Date published: 2016-10-29
    Rated 4 out of 5 by from Pretty Good but a few issues apparently. It looks good and has functioned fairly well considering. However, I have had issues with the exterior latch NOT opening the door. I take apart the handle set and usually find a screw loose which I reinstall, and have to tap the piece that attaches to the handle back into place. Unfortunately, this fix rarely holds more than a couple of days. The handles is on the front door, which we use very little except for company, however, it does become an issue when we DO need to use it. The handle set looks good, feels substantial, but looking at some of the reviews, I am worried the guts. are not up to par. I am currently searching for replacement parts.....Lowe's, where I bought it originally, is not much help and I do not want to replace the entire handle set, just the faulty part. I will be trying to contact Kwikset this week to work something out.
    Date published: 2016-08-08
    Rated 2 out of 5 by from Inside handle broke off Inside handle broke from from the outside, lower lever part of lock. It appears the 2 bolts holding the 2 pieces together and connects thru the locking mechanism failed. The door was unable to be opened from the outside.
    Date published: 2016-01-06
    Rated 2 out of 5 by from Looks good, but.... The inside part broke and the entire handle came off. It is no longer functioning. I would expect more for the price and company reputation.
    Date published: 2016-10-10
    Rated 4 out of 5 by from Mechanism Failing, Finish Coming Off We bought this four years ago for our front door and the internal mechanism is now not working and the handle is loosening. On top of this, the door is on the north side and under a large porch but the finish is degrading. We are disappointed but with a lifetime warranty, I know that Kwikset has a good product and will rectify the situation.
    Date published: 2016-12-24
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  • We need to get a plastic part for inside door handle

    Asked by: BeBe123
    Hello BeBe123, Thank you for your interest in Kwikset model # 800HEJ-11P-SMT. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625. Sincerely, Kwikset Support Team
    Answered by: Kwikset Team Member
    Date published: 2017-06-12

    I would like to buy a square deadbolt in the same design. but I do not need "home connect"... Is it possible to order only deadbolt?

    Asked by: Goodyhomes
    Hello Goodyhomes, Thank you for your interest in Kwikset model # 800HE-LIP-15A-SMT. Please follow the link provided below for further assistance with viewing alternate deadbolts. http://www.kwikset.com/products/categories/deadbolts.aspx For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx Sincerely, Kwikset Support Team
    Answered by: Kwikset Team Member
    Date published: 2017-06-09

    Is the Kwikset - Hawthorne compatible with the Kevo smart lock?

    Asked by: Lance Engle
    Hello Lance Engle, Thank you for your interest in Kwikset model # 800HE-LIP-11P-SMT. The Kevo deadbolt is a separate lockset and will only work in place of the deadbolt. Sincerely, Kwikset Support Team
    Answered by: Kwikset Team Member
    Date published: 2017-05-30

    I have the Hawthorne single w/(interior) knob installed on my door. The interior knob assembly falls off, & I have no idea how to tighten the screws as the knob blocks access.  How do I remove the knob from he assembly so I can tighten the plate (base)?

    Asked by: Stuart S
    You have to be kidding me - i have the same issue and i have to call you to be told how to remove the knob - over the phone - when you had a change to answer it. I will never buy kwikset again - who cares about the warranty. Post the answer and a link with a video!
    Answered by: Resigned Customer
    Date published: 2017-05-21

    Button on door no longer works. pressing down keeps button in down position. Does no function to open door. 2 internal screws were out and laying inside casing. Took apart to fix screws. Now not sure where Big Spring goes when reinstalling? Help

    Asked by: Thomas in NJ
    Hello Thomas in NJ, We are sorry to hear about the issue you are experiencing. Please contact Kwikset Consumer Service at 1-800-327-5625 for troubleshooting and qualifying warranty support. We look forward to hearing from you soon. Thank you, Kwikset Support
    Answered by: Marie M
    Date published: 2017-05-10

    Just the inside knob needs to be replaced on the door. Can I buy a replacement knob from the Hawthorn brushed bronze set?

    Asked by: Jennybear
    Hi Jennybear, The interior knob you're looking for is #966H 11P. If you are the original purchaser of the handle set you may be covered under warranty. If not, you can place a special order through a Home improvement store with a special order counter. To see if you qualify for the warranty, please call Consumer Services at 1-800-327-5625(LOCK). We hope to hear from you soon! Thank you, Kwikset Support Team
    Answered by: Kwikset Team
    Date published: 2017-05-01

    Where can I purchase the internal parts for MODEL 800HEXJ 11P SMT CP?

    Asked by: Mattmyers
    Hello Mattmyers, Thank you for your interest in Kwikset model # 800HEXJ-11P-SMT. We apologize for the inconvenience you have encountered with your lock. Please contact Kwisket support Team for further support with your lock at 1-800-327-5625. Sincerely, Kwikset Support Team
    Answered by: Wendy
    Date published: 2017-05-01

    Can I get the inside mechanism replaced without purchasing an entire new lock system

    Asked by: cervob
    Hello cervob, Thank you for your interest in Kwikset products. The interior mechanism for the model # 800HE-LIP-SMT is model series # 966 and the desired knob or lever for the interior in the 11P Venetian Bronze finish. Sincerely, Kwikset Support Team
    Answered by: Wendy
    Date published: 2017-04-24
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