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ENLARGE
  • Satin Nickel
    Satin Nickel
    Satin Nickel
  • Antique Nickel
    Antique Nickel
    Antique Nickel
  • Venetian Bronze
    Venetian Bronze
    Venetian Bronze
  • Iron Black
    Iron Black
    Iron Black
Current Finish:

Hawthorne Inactive Handleset, Exterior Only

Model: 802HE LIP 11P

Function: Inactive/Dummy Handleset with Inactive/Dummy Deadbolt, Exterior Only

Hawthorne Inactive Handleset, Exterior Only in Venetian Bronze is rated 3.3 out of 5 by 21.
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The combination of the curved and rectilinear lines of the Hawthorne handleset complements many design styles.
Available through Special Order at a Home Improvement Retailer or through Wholesale and Distribution Partners
 
  • Decorative dummy/inactive handle and grip for pulling only
  • Ideal for coordinating french doors or double doors
  • Lifetime mechanical and finish warranty.
  • Do not use prints made from this website to mark distances.
    Due to individual printers, dimensions on installation instructions may not print at an accurate scale.

  • Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.

    This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.

    Consumer Services
    19701 Da Vinci
    Lake Forest, CA 92610
    1-800-327-LOCK
  • No specialty functions available
  • Rated 1 out of 5 by from Falls apart This was preinstalled in our spec built home. It received light use because our normal entry was through the garage. After 4 years, the lock operated with difficulty. The inside door handle fell off. I finally took it apart. What I found is the two small screws floating in diagram "1" of the installation instructions had both fallen out of the operating mechanism. The screws did not have any lock washers nor did they have any thread lock on them. Also, the outside finish is beginning to corrode. The door is in an area protected from the weather.
    Date published: 2015-03-31
    Rated 5 out of 5 by from Love my handleset I was searching for a handleset in a wrought iron finish for my new front door. I found several that I liked, but couldn't afford. When I came across the Kwikset Hawthorne my search ended. It hit the price point and design I had been hoping for. I am very happy with the iron black finish. The finish is a true black. It is now 2 years old and is showing no signs of wear. I also installed it myself. I was fairly nervous about drilling the final hole for the bottom of the handle but the template that came with the instructions layed it out perfectly. Definately recommend any of the kwikset line of products.
    Date published: 2015-08-05
    Rated 5 out of 5 by from Great Product * Super Customer Service Bought this product about three years ago. It was very easy to install and looked amazing. We did have a problem with the latch not retracting when you pushed down to open the door. I called customer service, filed a warranty claim and they sent a brand new set in the box just like I purchased it not just some repair parts. In my profession I have learned things break the most important thing how is the manufacturer going to handle the problem when these instances occur and thats why I choose Kwickset. This is a five star company with great products.
    Date published: 2016-03-05
    Rated 5 out of 5 by from Durable well made exterior door handle/deadbolt I've had this product on my front and back doors for almost three years now. My house had been broken into and shortly after I bought and installed this handle/deadbolt on my exterior front door. The perpetrator kicked in the door which obliterated the door frame however the door handle and deadbolt received no damage whatsoever! I was still able to use the handle/deadbolt when the new door was installed. I really like the smartkey feature too. I was able to rekey the back door deadbolt myself so that I only have to carry one key for both front and back doors. Installation was very easy as well as the smartkey function. Product still looks new even after almost 3 years of being exposed to the outdoor elements of hot sun and cold winters. Very happy with my purchase.
    Date published: 2015-04-18
    Rated 3 out of 5 by from Looks Great, But Quickly Malfunctions The handle set came installed on our brand new custom built home. Functioned well for several years and no has begun to not open unless you use the inside lever and turn it into the "up" position which of course is the most unnatural movement. Tried to repair without success. What a shame since the unit looks so nice.
    Date published: 2016-10-29
    Rated 2 out of 5 by from Inside handle broke off Inside handle broke from from the outside, lower lever part of lock. It appears the 2 bolts holding the 2 pieces together and connects thru the locking mechanism failed. The door was unable to be opened from the outside.
    Date published: 2016-01-06
    Rated 2 out of 5 by from Looks good, but.... The inside part broke and the entire handle came off. It is no longer functioning. I would expect more for the price and company reputation.
    Date published: 2016-10-10
    Rated 4 out of 5 by from Pretty Good but a few issues apparently. It looks good and has functioned fairly well considering. However, I have had issues with the exterior latch NOT opening the door. I take apart the handle set and usually find a screw loose which I reinstall, and have to tap the piece that attaches to the handle back into place. Unfortunately, this fix rarely holds more than a couple of days. The handles is on the front door, which we use very little except for company, however, it does become an issue when we DO need to use it. The handle set looks good, feels substantial, but looking at some of the reviews, I am worried the guts. are not up to par. I am currently searching for replacement parts.....Lowe's, where I bought it originally, is not much help and I do not want to replace the entire handle set, just the faulty part. I will be trying to contact Kwikset this week to work something out.
    Date published: 2016-08-08
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  • I am interested in the hawthorne handle set with the cameron knob but my exterior door is 2 inches thick, will the hawthorne work on that thick of a door? I thought I read that it fits up to 1 3/4, is there another set that will?

    Asked by: sugi
    Hello sugi, Thank you for your interest in Kwikset model # 800HEXCN-15-SMT. Kwiket manufactures a thick door kit 2-1/1" for this handleset. For assistance in a thick door kit for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625. Sincerely, Kwikset Support Team
    Answered by: Wendy
    Date published: 2016-11-21

    My kit for the Hawthorne handleset in venetian bronze did not have the screw, backing plate washer and cover for the lower handle screw. Can you send one?

    Asked by: Tomxxx
    Hello Tomxxx, Thank you for your interest in Kwikset model # 800HEXJ-11P-SMT. We apologize for the inconvenience you have encountered with your product. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625. Sincerely, Kwikset Support Team
    Answered by: Wendy
    Date published: 2016-11-19

    My interior door knob looks dummy kind plain meaning no open/close switch on knob but it works to open the door that is attached to the handle on the exterior but when I turn to the left I hear click only opens to right is there some security feature?

    Asked by: dmeg40
    Hello dmeg40, Thank you for your interest in Kwikset model # 800HE-LIP-11P-SMT. We apologize for the inconvenience you are encountering with your unit. In order for Kwikset to better assist with your situation please contact Kwikset technical support at 1-800-327-5625. We will be more than happy to answer any questions or concerns you have regarding your unit. Sincerely, Kwikset Support Team
    Answered by: Wendy
    Date published: 2016-11-19

    I have a Kwikset-Hawthorne handleset (right is entry lock and left is dummy set). I want to replace the interior lever (both passage and dummy). What can I order to replace - just the levers (both passage and dummy) that would be compatible?

    Asked by: Quinn
    Hello Quinn, Thank you for your interest in Kwikset model # 800HE-LIP-11P-SMT. The interior for the function handle is Kwikset model # 966 and the desired lever RH and the interior for the dummy handle is Kwikset model # 968 and the desired lever RH. Thank you, Kwikset Support Team
    Answered by: Wendy
    Date published: 2016-11-14

    I need a new handleset, but I want the interior side to lock with a key not a deadbolt.  Is this an option and how do I go about finding it on your site?

    Asked by: CJWill
    Hello CJWill, Thank you for your interest in Kwikset model # 801HE-LIP-11P-SMT. This handle set is a double cylinder that features locking with a key on both the interior and exterior deadbolt. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx Sincerely, Kwikset Support Team
    Answered by: Wendy
    Date published: 2016-11-14

    My Hawthorne latch no longer retracts completely and its practically impossible to get in to my house. What is the part number for the latch so that I can pick one up locally.

    Asked by: Sean T
    Hello Sean T, Thank you for your interest in Kwikset model # 800HEXJ-11P-SMT. We apologize for the inconvenience you have encountered. The latch for the deadbolt latch is Kwikset part # 83371 and the part number for the handle set latch is part # 81847. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625. Sincerely, Kwikset Support Team
    Answered by: Wendy
    Date published: 2016-11-07

    I'm looking for an exterior door, residential handleset style lock to replace a Mortsie lock on an old house. Do your handlesets come in mortise style?

    Asked by: Footer51
    Hello Footer51, Thank you for your interest in Kwikset products. Kwikset does not make any mortise locks. Kwikset does make modernization kits so you can install a standard knob or lever with a deadbolt. Thank you, Kwikset Support Team
    Answered by: Wendy
    Date published: 2016-11-04

    Looking at the Hawthorne single. We are changing our interior door handles to the Balboa style lever. Is it possible to replace the knob with a lever?

    Asked by: jtmerch
    Hello jtmerch, Thank you for your interest in Kwikset model # 800HEXJ-11P-SMT. You may change the interior knob to the Balboa lever using model # 966BL 11P LH or RH for left or right handed doors. Thank you, Kwikset Support Team
    Answered by: Wendy
    Date published: 2016-11-02
    • 2016-12-02T11:18CST
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