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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Do you just attach this dummy set to the outside of the nonoperatable door without drilling the holes or do you need to have the door drilled and then also get the interior dummy handle and trim?
Hello Warran50,The door will need a borehole to attach an interior dummy for installation.Thank you,Kwikset Support
Date published: 2015-09-04
I am looking into purchasing and installing a dummy handleset. (802 AUH LIP 11P SMT).The item description indicates "Exterior Only". I need to confirm that the interior dummy components are also provided as the installation page indicates. Can You confirm
Hello Tim Jones,This set includes the exterior handle set.The interior dummy set needed to order is Kwikset model # 968 and the desired knob or lever.Thank you,Kwikset Support
Date published: 2015-06-03