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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
What is model number for interior interior right hand
Hello Mike1504,Thank you for your interest in Kwikset model # 801AT-LIP-15-SMT. The interior model number #967 with the desired lever RH for right handed door and 15 for the satin nickel finish. The model should read 967 (lever) RH 15.Thank you,Kwikset Support Team
Date published: 2016-01-07
my email to the last question was in incorrect and secondly where can I buy the locks from
Hello ola,For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support
Date published: 2015-12-08
my door double exterior doors is two holes on each side of the door, what do I need to do.
Hello ola,It is suggested to purchase a functioning as well as a dummy set for your doors.Thank you,Kwikset Support
Date published: 2015-12-08
Hello, we bought this handleset in 2001 when we built our home. The mechanism in the handle is now broken, and I saw where it has a lifetime warranty. I'm writing to find out how we would proceed to get a replacement. Thank you very much! Cindy Fox
Hello Cindy61,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-07-06
what does the inside handle look like
Hello carlo,This model does not include the inside handle, this is an exterior handle set only.Thank you,Kwikset Support
Date published: 2015-06-08