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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Austin Single Cylinder Handleset with Austin Lever in Satin Nickel is rated out of 5 by 4.
Rated 5 out of 5
from RELIABLE LOCK I PURCHASED 10 OF THESE LOCKS, AND NEVER HAD ANY TROUBLE WITH THEM, WE RE-KEY EACH TIME SOME ONE LEAVES TO A NEW KEY, SO EASY AND FAST
Date published: 2015-08-21
Rated 5 out of 5
from Great Door handle Great front door handle and lock. Even the finish looks like it did when I purchased it more then 2 years ago.
Date published: 2015-04-17
Rated 5 out of 5
from Quality Lock and Hardware I bought this about two years ago and it goes well with our walnut door. The door and lock face the sun and the finish is as good as when it was new. The cylinder look has with stood the elements including the snow and rain without any problem. I would highly recommend Kiwi locks for your project.
Date published: 2016-03-05
Rated 5 out of 5
from Excellent Product; Great Fit, Finish, and Features I bought this lockset a few months ago and the finished product installed works like a champ... the fact that I was able to re-key all my Kwikset locks to a single key was the deciding factor as to why we bought this specific make and model.
Date published: 2016-04-06
can I get parts for this unit.. I bought one at lowes and it was missing a part
Hello candy22,Thank you for your interest in Kwikset model # 800AUHXAUL-11P-SMT. We apologize for the inconvenience you have encountered. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-04-21
What's the model # for the dummy set on this satin nickel handleset and the model # for the left lever
Hello Neth,Thank you for your interest in Kwikset model # 800AUHXAUL-15-SMT. Kwikset model # 802AUH and the desired knob or lever in the 15 Satin Nickel finish can be ordered. The Austin is not featured as a dummy lever for the handle set. We apologize for the inconvenience.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxSincerely,Kwikset Support Team
Date published: 2016-04-21
What are the dimensions of the interior bottom level - I have a large hole in my door that i trying to fill
Hello Lauredl,Thank you for your interest in Kwikset model # 800AUHXAUL-11P-SMT. The following link will include the dimensions of the lock:http://s7d5.scene7.com/is/content/BDHHI/austin-specfiicationsThank you,Kwikset Support Team
Date published: 2016-04-18
Can the bolt for the bottom of the handle be purchased separately? Model 800auhxaul 11. Austin rustic style handset in Venetian bronze
Hello Kaki,Thank you for your interest in Kwikset model # 800AUHXAUL-11P-SMT. We apologize for the inconvenience you have encountered. If the bolt is missing on the bottom of the handle, Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-04-11
I have the Austin Single Cylinder Handleset with Austin Lever. My dog escapes the house by pressing down the lever and opening the door whenever he wants. Is there a way to swap out the lever for a knob without buying a whole new handle set?
Hello Yanarchy,Thank you for your interest in Kwikset model # 800AUHXAUL-11P-SMT. The interior pack can be special ordered using Kwikset model # 966 and the desired knob in the 11P finish.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-03-28
DO YOU OFFER THE LEVER IN A LEFT HAND VERSON
Hello WHIT,Thank you for your interest in Kwikset model # 800AUHXAUL-11P-SMT. This model includes both left and right handed levers in the box.Thank you,Kwikset Support Team
Date published: 2016-03-04
I need to replace the inside handle screw that fell out and was not found, now the handle pulls off it I try to open door from inside the house, where can I get a replacement part
Hello Paulp,Thank you for your interest in Kwikset model # 800AUHXAUL-11P-SMT. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-02-17
Is this handleset available with the non-smartkey lock? I would prefer the classic Titan series if possible.
Hello coloradosprings,Thank you for your interest in the Austin Single Cylinder Handleset with the Austin Lever in Venetian Bronze, model #800AUHXAUL 11P SMT. This unit is only available with the SmartKey cylinder. In addition, we no longer produce the Titan series. Handlesets that are available in the traditional pin and tumbler style cylinder include but are not limited to:Amherst - http://www.kwikset.com/products/styles/amherst-handleset.aspxWellington - http://www.kwikset.com/products/styles/wellington-handleset.aspxAshfield - http://www.kwikset.com/products/styles/ashfield-handleset.aspxAvalon - http://www.kwikset.com/products/styles/avalon-handleset.aspxHawthorne - http://www.kwikset.com/products/styles/hawthorne-handleset.aspxShelburne - http://www.kwikset.com/products/styles/shelburne-handleset.aspxThe pin and tumble format does need to be special ordered. Please contact your local Kwikset retailer’s special order counter for pricing and availability.Thank you,Kwikset Support
Date published: 2016-02-05