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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
I bought the Kwikset digital keypad deadbolt for my door. The thumb handle was not a kwikset, just the original handle on the door. Can I just buy this and replace just the handle, and leave my kwikset digital keypad deadbolt in place?
Hello Aim in FL,Thank you for your interest in Kwikset model # 687BW-LIP-11P-SMT. This unit includes the deadbolt. You may use the set and keep the deadbolt as a spare. There must be a 5-1/2" spacing between each borehole for proper installation.Thank you,Kwikset Support Team
Date published: 2016-08-20
I have installed the deadbolt and the exterior handle for this set. How do I install the interior door knob to secure the front handle. There are no holes for the screws provided.
Hello Rashfurn,Thank you for your interest in Kwisket model # 687BW-LIP-11P-SMT. For installation instructions and trouble shooting please contact Kwikset technical support at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-07-19
What is the interior pack that goes with the belleview double cylinder handleset in venetian bronze
Hello ghl,Thank you for your interest in Kwikset model # 689BW-LIP-11P-SMT. The interior model # 605 and the desired knob/lever 11P can be special ordered.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-07-12
One of my double door is a false door and the back of the false door is actually a wall. Can I install the dummy handle from just the front without interior access? If so, are there any other required components? Thanks.
Hello awl,Thank you for your interest in Kwikset products. The dummy handle set requires and interior dummy for installing on the door.Thank you,Kwikset Support Team
Date published: 2016-06-01
I need a 15 inch front exterior handle
Hello Chaz 2,Thank you for your interest in Kwikset products. We apologize Kwikset does not manufacture a 15 inch front exterior handle.Sincerely,Kwikset Support Team
Date published: 2016-04-26
What is the measurement from top bolt to bottom bolt of the handleset? Trying to replace existing 30 year old kwikset handleset and the measurement is 9 3/4". Trying to avoid making more holes in the door. Thanks.
Hello Safia,Thank you for your interest in Kwikset model # 689BW-LIP-5-SMT. The following link provided will guide on the length for the handle set.http://s7d5.scene7.com/is/content/BDHHI/specifications-oppThank you,Kwikset Support Team
Date published: 2016-04-25
can I get a handleset in the balboa style
Hello man7n9,Thank you for your interest in Kwikset products. We apologize for the inconvenience, the Balboa is featured in the lever style only and not the handle set.Sincerely,Kwikset Support Team
Date published: 2016-04-18
Does this Polished brass finish match the Lifetime polished brass finish ?
Hello Barry J,Thank you for your interest in Kwikset model # 687BW-LIP-3-SMT. The Polished Brass finish is deeper in color whereas the Lifetime Polished Brash finish is a brighter finish.Thank you,Kwikset Support Team
Date published: 2016-03-17