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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
I need a 15 inch front exterior handle
Hello Chaz 2,Thank you for your interest in Kwikset products. We apologize Kwikset does not manufacture a 15 inch front exterior handle.Sincerely,Kwikset Support Team
Date published: 2016-04-26
What is the measurement from top bolt to bottom bolt of the handleset? Trying to replace existing 30 year old kwikset handleset and the measurement is 9 3/4". Trying to avoid making more holes in the door. Thanks.
Hello Safia,Thank you for your interest in Kwikset model # 689BW-LIP-5-SMT. The following link provided will guide on the length for the handle set.http://s7d5.scene7.com/is/content/BDHHI/specifications-oppThank you,Kwikset Support Team
Date published: 2016-04-25
can I get a handleset in the balboa style
Hello man7n9,Thank you for your interest in Kwikset products. We apologize for the inconvenience, the Balboa is featured in the lever style only and not the handle set.Sincerely,Kwikset Support Team
Date published: 2016-04-18
Looking for lock sets that have matching inactive sets
Hello Big E,Thank you for your interest in Kwikset products. The following link provided will feature the inactive models excluding the Montara.http://www.kwikset.com/products/categories/handlesets.aspxThe handle set can be purchased using for the Kwikset model #802 series interior desired knob or lever Kwikset model # 968. For a contemporary interior dummy pack use Kwikset model series # 977 along with the desired knob or lever. For the Kwikset collection model # 699 use Kwikset model series # 606 along with the desired knob or lever.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-02-26
Can someone give me an exact product (link or full product name) to an interior set that matches perfectly with this, same color and style, for adding an interior handle or knob and the interior piece of this double cylinder lock, having a real hard time.
After several messages with support I finally was told this same thing about the 605 (they never mentioned any knob or lever would work), but I am still having difficulty as I see no products mentioning # 605 anywhere even a search on the site for 605 contains 0 results?
Date published: 2016-02-24
Checking on Home depot but seems they only have single cylinder, do they sell kit for double cilinder advise, need to purchase 2 for a double door, do you sell dummy handles?
Hello Trizon,The double cylinder Kwikset model #689BW SMT 11P and Kwikset model #699BW 11P is the dummy handle set. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support
Date published: 2015-11-12
As only a singe cylinder was available and I needed to replace a broken lock immediately, I bought the Bellview x Tylo handset. Does Kwikset sell the parts to make a single cylinder a double cylinder or a double cylinder deadbolt for this handset?
Hello DDD,You will need to purchase the #689BW model for the double cylinder deadbolt. Deadbolts can not be modified to a single or double cylinder.Thank you,Kwikset Support
Date published: 2015-09-10
What parts do I need for the interior? What deadbolt and what door knob?
Hello iknight,You will need to order model series # 604 and the desired knob/lever and finish. This will include the knob/lever of your choice and the deadbolt above.Thank you,Kwikset Support
Date published: 2015-07-06