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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Checking on Home depot but seems they only have single cylinder, do they sell kit for double cilinder advise, need to purchase 2 for a double door, do you sell dummy handles?
Hello Trizon,The double cylinder Kwikset model #689BW SMT 11P and Kwikset model #699BW 11P is the dummy handle set. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support
Date published: 2015-11-12
As only a singe cylinder was available and I needed to replace a broken lock immediately, I bought the Bellview x Tylo handset. Does Kwikset sell the parts to make a single cylinder a double cylinder or a double cylinder deadbolt for this handset?
Hello DDD,You will need to purchase the #689BW model for the double cylinder deadbolt. Deadbolts can not be modified to a single or double cylinder.Thank you,Kwikset Support
Date published: 2015-09-10
What parts do I need for the interior? What deadbolt and what door knob?
Hello iknight,You will need to order model series # 604 and the desired knob/lever and finish. This will include the knob/lever of your choice and the deadbolt above.Thank you,Kwikset Support
Date published: 2015-07-06
Can I purchase just a replacement outside handle. I don't need a deadbolt
Hello Tomp,All handle sets include the deadbolt and are not sold separately.
Date published: 2015-05-27
Does anyone carry this Belleview Double Cylinder in Venetian Bronze or is is available? I checked with Harware Suppliers & they said it is not manufactured is this correct?
Hi Mikey7,The Belleview Double Cylinder in Venetian Bronze (model 689BW-LIP-11P-SMT) is an active model but may not be a stocked item at your local supplier; it may be a special order item. Please visit the special order counter at your local supplier for pricing and availability.Thank you,Kwikset
Date published: 2015-04-22