Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Belleview Single Cylinder Handleset, Exterior Only in Polished Brass is rated out of 5 by 3.
Rated 4 out of 5
from Great customer service I had purchased and had some trouble with the inner workings of the lever of outside section. After A friendly conversation with a helpful customer service rrepresentative I was able to get a brand-new lock set and was very pleased with the customer service
Date published: 2016-04-06
Rated 5 out of 5
from Great lock Very little maintenance looks very nice and never had a problem, love the smart key feature every year I replace my keys.
Date published: 2015-02-10
Rated 5 out of 5
from Easy to install Easy to install yourself , and you can key the lock to other keys you already have .
Date published: 2016-01-24
Does this Polished brass finish match the Lifetime polished brass finish ?
Hello Barry J,Thank you for your interest in Kwikset model # 687BW-LIP-3-SMT. The Polished Brass finish is deeper in color whereas the Lifetime Polished Brash finish is a brighter finish.Thank you,Kwikset Support Team
Date published: 2016-03-17
The current handleset on my door has a through bolt located 7-3/4" below the centerline of the latch hole. Will this, or any of your handlesets, adjust small enough to accommodate that dimension?
Hello Mark929,Thank you for your interest in Kwikset products. The smallest setting Kwikset manufactures for the handles are 8-13/32". We apologize for the inconvenience. It is suggested to use a deadbolt and a knob or lever separately instead of in the form of a handle set.Thank you,Kwikset Support Team
Date published: 2016-03-09
How do you remove a Kwikset 687BW-LIP-S lock - I need to put on a smart lock with the keyboard.
Hello cturcotte,Thank you for your interest in Kwikset model # 687BW-LIP-11P-SMT. The following link will guide you on removing the unit from the door. This will depend also on the unit that is occupying the interior side of the door.http://s7d5.scene7.com/is/content/BDHHI/28754-03Thank you,Kwikset Support Team
Date published: 2016-03-09
I puchased a handset from Lowes. The distance from center hole to lower mount hole is 11". the distance i have on current handle is 8.25". I do not see specs stating this on any handles. can you help?
Hello JohnnyY,Thank you for your interest in Kwikset products. The center to center distance on the Kwikset series handle sets is 8-13/32". The provided link will give you the center to center distance on the Kwikset Signature series.http://s7d5.scene7.com/is/content/BDHHI/specificationsThank you,Kwikset Support Team
Date published: 2016-01-28
What are width and height of plates at the 3 contact points. I want to insure coverage of wood damage from old handset installation.
Hello Dennis1710,Thank you for your interest in Kwikset model # 687BW-LIP-5-SMT.The link provided states the measurements of the lock.http://s7d5.scene7.com/is/content/BDHHI/specifications-oppThank you,Kwikset Support Team
Date published: 2016-01-11
I installed this a few months ago to replace another brand. The bottom screw hole did not line up with the one in the door, so I left it out. Wanting to replace it now and cannot locate it. I have the back for it, but am missing the antique brass screw
Hello mikefoster,Thank you for your interest in Kwikset model # 687BW-LIP-SMT. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-01-05
I had a new front door installed and used the Kwikset Belleview single lock. The installer left me two keys but neither of them will lock the door. He did not leave any packaging and discarded it all. Any way I can get the lock to function?
Hello Jill22,Thank you for your interest in Kwikset model # 687BW LIP 11P SMT. Below you will find some trouble shooting steps to reset your cylinder.1st: Insert the last key that you tried to program to the unit.2nd: Pull the key out a notch at a time and try to turn it at the same time to the quarter turn position to the right.3rd: If the key turns to the quarter turn position, insert your smart key tool and then remove your key.4th: Remove the key and Insert the key that came with the box and turn it back to vertical at 12 o'clock.5th: Then re-do the re-keying steps that came with the box.If further assistance is needed please contact Kwikset technical support at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-01-04
I need to replace just the press/button, it seems like one of the two little horizontal posts that lock it in place is broken and so it makes it more difficult to press the button down. Is that available for sale?
Hello eseekiel,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-11-19